Chief Of Staff To Ceo (Remote)

About Super.com

We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.

We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.

About This Role

Reporting directly to the CEO, the Chief of Staff will act as a strategic partner and advisor, accountable for handling company-wide objectives and initiatives. The Chief of Staff will serve as a critical bridge across various functions, leading efforts to make the organization more efficient, drive key recruiting efforts, and provide board-level support.

This is a rare opportunity to work directly with the CEO of a high-growth Series C company with 200+ employees. Learn the inner workings of the company and help the CEO with the most important priorities and initiatives!

Responsibilities

• Cross-Functional Collaboration: Facilitate cross-departmental collaboration to ensure alignment with company-wide goals. Serve as a bridge between departments to resolve issues and promote efficient operations
• Functional Leadership: Step in to head various functions as necessary. This requires flexibility and a broad knowledge of different areas of the business, from finance to operations to marketing
• OKR Management: Work closely with the CEO and leadership team to define and achieve Objectives and Key Results (OKRs) for the organization. Monitor progress and ensure alignment of OKRs across all teams. This will be done at a high level (helping to set the company wide OKRs) as well as the detailed level (line by line through department OKRs to ensure they are all measurable and ladder up to company OKRs) as well as scheduling meetings and preparing decks for OKR reviews and kick-offs
• Senior Level Recruiting: Director and above recruiting as necessary, ensuring that we attract and retain the top talent necessary to provision our high growth environment
• Board Level Support: Prepare for board meetings by coordinating agendas, pre-reads, and follow-up items. Communicate effectively with board members and other key stakeholders, providing necessary updates and seeking strategic advice as necessary
• Company Strategy: Drive strategic initiatives by coordinating with different departments and stakeholders. Assist the CEO in shaping the company's long-term strategy and ensuring its implementation
• Fundraising Support: Assist CEO and CFO in all aspects of fundraising efforts, including preparing materials, conducting due diligence sessions, and managing investor pipeline
• Operational Efficiency: Drive efforts to implement changes that increase the company's efficiency. Identify opportunities for process improvements and coordinate with relevant teams to put these improvements into practice

Sample Projects from Previous CoS

• Led and oversaw an internal operations team of 30
• Played a key role in the successful Series C fundraise
• Oversaw and maintain partnerships with external BPOs
• Actively participated in all board meetings and contributed to the preparation of materials
• Implemented a written culture throughout the organization
• Streamlined the OKR process across the entire company

Preferred Experience

• Excellent business acumen and comprehension of a P&L
• Proficiency in data analysis
• 5+ years in management consulting or as a leader in a high growth startup (experience in consumer tech is a bonus)
• High level of accountability; self driven and motivated
• Excited to work in a fast paced environment
• Thrives in ambiguous environments and can resourcefully work through them
• Proven experience organizing and working with multiple, cross functional teams
• Strong verbal and written communication skills

We’ve got you covered

• Other perks include: unlimited PTO, recharge days, travel discounts on SuperTravel, Weekly UberEats credit, annual company offsite
• This is just scratching the surface– see our careers site for a more detailed overview of our perks & benefits
• We are remote first – you have the flexibility to work from around the world and the hours that make sense for you– so that you can do your best work while living life on your own terms
• Competitive salary packages, equity options, great benefits from day one, wellness budgets, as well as personal and team-level development budgets
• We welcome new family additions with generous parental leave and a flexible return-to-work plan

We Believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.