Chief Human Resources Officer

Description

Hillside’s Chief Human Resources Officer is responsible for the agency's human resources operations, as well as partnering with the members of the management team to promote a culture that advances Hillside’s mission. Reporting to the President & CEO, the Chief Human Resources Officer will serve as a thought partner to the CEO and management team, providing guidance on areas including leadership; Diversity, Equity & Inclusion; employee relations, talent acquisition, compensation, and benefits; organizational design and change; performance management; and learning and development. This position oversees Hillside’s dynamic HR team and is responsible for leading, assessing, mentoring, and supporting team members, with particular emphasis on scaling talent acquisition, employer branding, and human resources operations in a fast-changing environment. Activities include

Strategic

• Provide leadership and guidance on special projects, human resources analytics and reporting, talent gap reviews, training, change management and organizational design.
• Optimize and modernize the human resources function, and refine key processes and activities to achieve strategic objectives.
• Partner with CEO and leadership team in guiding the development and evolution of a strategy that supports Diversity, Equity & Inclusion.
• Develop and implement a human resource plan that aligns with and supports the agency’s mission and strategic priorities, and creates a high-performing culture of success, accountability, transparency, and collaboration.
• Be a role model in living Hillside’s values every day, and integrating strategies that focus on evolving human resources needs.
• Gain an understanding of the organization and participate fully in all relevant strategic and business decisions.
• Be a strategic partner to all members of the executive team, especially to the CEO and COO, and provide insightful, innovative thinking and problem solving on critical HR issues.

Operational

• Proactively manage resource allocation and maintain a competitive approach to recruiting and assimilating high-potential talent throughout the agency with an emphasis on direct care positions.
• Provide recruiting leadership, ensuring a strong recruiting culture focused on candidate experience, diversity, timeliness, and quality while meeting demanding hiring volumes.
• Oversee compensation practices and philosophy to ensure salary benchmarking and surveys are handled on a semi-annual basis.
• Guide the HR team in supporting Performance Management, Talent Acquisition, Learning & Development, Employee Engagement, Total Rewards, Policy, and Compliance.
• Promote best practices in automation and other efficiencies to ensure seamless, effective processes in talent acquisition, retention, development, and succession. Develop comprehensive approaches to identifying skills gap, employee development, retention, and onboarding by refining or creating compensation and benefits, career paths and employee development, succession planning, and learning opportunities as appropriate to the needs of the company.

Culture and Development

• Develop relationships with employees to become a trusted advisor on HR, cultural, and organizational issues.
• Counsel, coach, and guide managers and staff in addressing concerns to assure fair and equitable treatment while ensuring compliance with labor regulations.

Mediate employee relations and performance issues and provide counsel to fellow managers on appropriate methods of performance management