Care Coordinator - Employee Health Center

At Scripps Health, you will experience the pride, support, respect that has been repeatedly recognized as one of the nation’s Top 100 Places to Work.
You’ll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So, if you’re open to change, go ahead and unlock your potential.
This Care Coordinator position is a unique opportunity to work in an employer-based health center that is nimble, multi-disciplinary, and innovative. Located in beautiful, sunny San Diego, join the high functioning, motivated healthcare team that takes customer service to the next level. Enjoy access to the onsite gym, free parking, and shuttle service between the two sites. This position is located at the Employee Health Centers in Sorrento Valley. You will be expected to float between both clinics as needed.
The Care Coordinator Is Responsible For The Following

• Performs patient care responsibilities during patient appointments to include proper patient identification, vital signs, medication reconciliation, POC testing, and appropriate documentation of patient care activities/issues/concerns in chart/EMR.
• Completes phlebotomy through venipuncture or capillary punctures, ensures sample integrity and executes the crucial pre-analytic and analytic steps of the procedure.
• Assists providers with procedures in an organized, efficient manner while consistently adhering to infection control principles by use of standard precautions, PPE equipment, hand hygiene, waste disposal/reporting and cleaning of equipment.
• Ensures supplies are available for providers, stocks rooms, and ensures all supplies and medications are appropriate for use and not expired.
• Responds to patient requests accurately and timely to include follow-up calls, patient portal messages, prescription refill requests, lab/imaging results notification, and appointment scheduling within their scope of practice.
• Coordinates and maintains customer satisfaction/service and communication among patients, physicians and other internal customers.
• Adheres to Scripps’ guidelines when promptly answering phones, scheduling patient appointments, entering authorizations, checking in/out patients and other duties as requested for patient care and within their scope of practice.
• Adheres to prescribed workflows.
• Properly prepares, documents and administers medication in accordance with provider orders and ensures accuracy through verification of a licensed staff member.
• Exhibits excellent communication skills with patients/family members when scheduling patient appointments, taking messages, explaining processes/procedures etc. as directed by the provider and within the scope of practice.

This is a benefited, fulltime position generally working 8am-5pm Monday-Friday (no weekends). Located in Sorrento Valley.
Required Education/Experience/Specialized Skills

• 10 hours of venipuncture training within 2 months of hire.
• Completion of a formal Medical Assistant Program, or Medical Assistance Certification, or a minimum of two years of experience as a military corpsman.

Required Certification/Registration

• BLS certification for the Healthcare Provider by the American Heart Association (AHA).

Preferred Education/Experience/Specialized Skills/Certification

• One year of experience as a MA in an outpatient setting preferred.

Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
Position Pay Range: $22.13-$33.19/hour