Behavioral Health Division Manager - Quality Care

• Annual Leave: Accrues at a rate of 208 hours per year, increasing to 288 hours after 5 years of service.
• Educational/Bilingual Incentive: Incumbents may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification[GL1] . Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.
• Holidays: 11 paid days per year which includes a scheduled floating holiday.
• Other Benefits: Professional Memberships, Disability Plans, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Benefit Reimbursement Program, and a Wellness Program.
• Flexible Spending Accounts: Increase your spending power by reimbursement with pre-taxed dollars for IRS-approved dependent care and health care expenses.
• Deferred Compensation: Eligible to participate in the County’s 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on 401(k) contributions.
• Annual Leave Redemption: The ability to “cash in” or redeem up to 100 hours of Annual Leave per year after using 80 hours of annual leave within the previous 12 months (Management Resolution, § 1205).
• Health Plans: Medical, dental, and vision plans for you and your dependents. A flexible credit allowance of up to $21,450 annually.
• Pension Plan: Both you and the County contribute to the County’s Retirement Plan and to Social Security. If you are eligible, you may establish reciprocity with other public retirement systems, such as CalPERS.

Duties may include, but are not limited to the following:

• Directs a systematic process for monitoring, evaluating, and improving administrative operational processes and performance outcomes;
• Oversees quality and utilization monitoring activities and care coordination;
• Analyzes population data and utilization trends, adjusting utilization management strategies based on these analyses;
• Performs other related duties as required.
• Responsible for planning, developing, implementing, and monitoring an annual operational budget for appropriate staffing to ensure division service objectives are met;
• Develops, organizes, and prepares special studies and reports;
• Evaluates the effectiveness of the quality and utilization management programs consistent with standards;
• Oversees referral management, resource management and medical necessity review of services;
• Develops and evaluates criteria for case management which defines criteria and monitors effectiveness for cost avoidance and utilization activities;
• Fosters positive collaborative relationships with public and private hospitals, County departments, community groups and organizations, physicians, and other providers;
• Responsible for managing, directing, supervising, and evaluating division services and functions;
• Provides direction in resolving unusual or complex interdepartmental problems as they relate to the delivery of quality patient care;
• Assures ongoing appropriate utilization of services through continuous measurement and evaluation;
• Provides input on labor relations issues as requested; and
• Recommends policies to the Director Behavioral Health or designee;
• Collaborates with the community, County agencies, and department staff, facilitates and manages the planning, implementation, and evaluation of administrative issues and/or behavioral health service programs, client care needs, policies, and practices;
• Responsible for staff recruitment, development, performance, retention, and evaluation consistent with County policies and labor relations agreements;
• Oversees collaboration with inpatient rehabilitation & behavioral health quality assurance/utilization management;
• Represents the Department at community, County, and State committee meetings and functions;
• Collaborates with internal and external stakeholders including collaboration with consumers and community-based organizations in quality management, data collection, and data governance;
• Assures quality management activities regarding patient care delivery systems, policy and procedures, as well as performance and outcomes; Chairs or participates in divisional/departmental or agency-wide committees related to quality improvement, care standards, and/or safety/risk management;
• Assess responses to interventions and revise plans as needed;

These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.
EDUCATION, TRAINING, and EXPERIENCE
Any combination of education, training, and experience equivalent to a Bachelor's degree in a health, business, or related field AND a minimum of four (4) years of highly-responsible and comprehensive experience leading, managing, developing, providing, and evaluating behavioral health services for persons with serious mental illness and/or substance use disorders in a highly-complex Civil Service environment OR four (4) years of comparable experience in a large, community-based organization working collaboratively through formal interagency relationships with public sector behavioral health programs.
NECESSARY SPECIAL REQUIREMENTS

• Must possess and maintain a valid California driver license at the time of hire.

• Comprehensive understanding of behavioral health legislation and funding issues.
• Demonstrated experience in consistently interpreting, communicating, and implementing applicable laws, codes, regulations, policies, and procedures. The ideal candidate will have experience in information and healthcare technology, including electronic medical records.
• Strong background in data governance and eagerness to promote a data driven culture. Strong organizational and analytical skills, including demonstrated experience in continuous quality improvement and embedding an equity lens and metrics into their work.
• Licensed Psychiatric Technician, Licensed Social Worker, Licensed Psychologist, Registered Nurse, or Licensed Marriage and Family Therapist.

FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.
To apply online, please refer to our web site at www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.
Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application; however, it/they may not be submitted in lieu of the application and supplemental questionnaire.
NOTE: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination. then appointment by "Lateral Transfer" may be possible. If interested, please click here (Download PDF reader) for additional information.
SUPPLEMENTAL QUESTIONNAIRE – qualifying: All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire will result in the application being removed from consideration.
APPLICATION EVALUATION – qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.
TRAINING & EXPERIENCE EVALUATION:
A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.
ORAL EXAMINATION - 100%: A job-related oral examination will be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.
NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.
If there are three (3) or fewer qualified applicants, a T&E or an Oral Examination will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.
Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.
BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record may be required for this position.
For further information about this recruitment, please contact Nathan Wood by e-mail at [email protected] or by telephone at (805) 677-5232.
EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.