$20/Hr |Full Benefits| Call Center Rep| Portland, Me - In Office

Spectrum Mobile is hiring, adding over 100+ NEW headcounts to our newly renovated call center in Portland, ME. Starting a career with Spectrum means joining a team committed to growing and developing talent from within, all while providing award-winning customer support.

Fun fact! Of our 15 current supervisors, 14 were promoted from within. Our most recent promotion was in March. Could you be next?

About the job: Our Customer Service Reps are subject experts for Spectrum Mobile billing. In this role, you are responsible for resolving customer questions about their mobile plans and connecting customers to sales, repair, or other support teams as needed. We offer set schedules, meaning your working days and hours would stay the same weekly. Shifts are structured, with assigned breaks.

Pay and benefits:

• Discounted mobile service.
• Level up! Ask one of our recruiters how you can earn pay increases beyond the annual performance reviews.
• And more!!!!
• 401(k) with company match.
• $10,000/year education assistance.
• Medical, dental, and vision insurance.
• Free internet, cable, and home phone in coverage areas.
• $20/hour + potential overtime.
• .75 cents shift differential for shifts starting at 11 AM or later.

Shifts:

• Shifts range from 8 AM to 11 PM, seven days a week.
• Current openings are full-time, 40/hours per week.
• Schedules are determined during the offer stage.

Training:

• You are considered a full-time, benefit-eligible employee during training.
• Eleven weeks of paid training.

Fun fact! Training is broken down into three weeks of classroom and eight weeks of hands-on sessions.

About you:

• You seek a supportive culture where leadership strives for everyone to feel welcome, seen, and heard.
• You can read and write in English.
• You have a high school diploma or equivalency.
• You excel in a structured environment.
• You enjoy working with people.
• You can start on May 16, or June 6.

Click apply now to be eligible for an interview!

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• 401(k)
• Paid time off
• Health insurance
• Parental leave
• 401(k) matching
• Vision insurance

Experience level:

• 3 years
• Under 1 year
• 7 years
• 10 years
• 9 years
• 8 years
• 5 years
• 1 year
• 6 years
• 4 years
• No experience needed
• 2 years

Shift:

• 8 hour shift
• 10 hour shift
• Night shift
• Evening shift
• Morning shift
• Day shift

Work setting:

• Call center
• In-person

Work Location: In person