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Company | Washington Township Medical Foundation |
Address | Fremont, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-05-12 |
Posted at | 1 year ago |
role and responsibilities
- Complies with established organizational policies and procedures of WTMF.
- Schedules appointments for primary care, specialty and surgical clinics.
- Utilizes the Epic system to update demographic information, schedule appointments, verify insurance, and gather any other information required
- Answer general questions and provide information to patients.
- Refers patients to medical staff for any and all medical advice.
- Collects and verifies insurance information for patients, dependents and guarantors.
- Screens calls appropriately to assess patient needs and directs patients to the appropriate clinic when necessary.
- Performs related tasks and assignments as necessary.
- Manages a high volume of incoming calls in a timely, professional manner using the patient first ethic.
- High school graduate or GED.
- Medical office experience preferred.
- 2 years of experience in customer service.
- Flexibility
- Ethical Conduct
- Time Management
- Communication proficiency
- Initiative
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