Call Center Receptionist Jobs

Community Medical and Dental Care, Inc., a busy medical center in Rockland County, NY, is seeking candidates for a Call Room Receptionist position.
RESPONSIBILITIES:

• Schedule appointments for callers when possible
• Answer all calls in a timely manner
• Ensure that calls are properly routed the correct department
• Converse with patients, addressing all requests and concerns, in a courteous and respectful manner
• Call patients to confirm appointments or reschedule cancelled appointments
• Collect and verify demographic information: Such as patient name, date of birth, address, phone number and insurance carrier.

REQUIREMENTS:

• Strong Customer Service Skills
• Bilingual in Spanish, a plus
• Pleasant Phone Manner
• Ability to work in a fast paced environment
• Strong Computer Skills
• Ability to multi-task

BENEFITS:

• Opportunities for growth
• Excellent salary
• Benefits package
• Flexible schedule
• Paid vacation/holidays

Community Medical & Dental Care, Inc., is a non-profit community health center serving the medically-underserved population of Rockland County, NY. We offer linguistically-diverse and culturally sensitive health care to our patients. Community Medical & Dental Care, Inc., has over 60 health care providers who offer a wide range of services including Adult Medicine, Pediatrics, Family Practice, Obstetrics/Gynecology, Dentistry/Oral Surgery, Allergy, Dermatology, Endocrinology, Nutrition Counseling, Occupational Therapy, Ophthalmology, Optometry, Podiatry, Speech Therapy, and Urology.
Community Medical and Dental Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sexual orientation, gender identity, national origin, age, protected veteran or disability status or genetic information.