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Company | Adorama |
Address | Brooklyn, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Photography |
Expires | 2023-06-18 |
Posted at | 11 months ago |
Description
Job description
OUR VISION
Create No Matter What! Gear up. Educate. Inspire. We believe everyone is a creator. But what makes the idea from your mind’s eye to reality? Printed. Packed. Delivered. Done! It rarely happens alone. At Adorama, we pride ourselves on our ability to unleash the creator, providing them with the tools and expertise necessary to get the job done. It’s not enough for us to source the best products. We also keep you inspired and connected to our pros and your peers.
Adorama's large Print Lab, Printique, is seeking a full-time, highly motivated individual to join our customer service team. Ideal candidates should have experience working with clients in problem resolution and assisting in encouraging sales.
Responsibilities
Job description
OUR VISION
Create No Matter What! Gear up. Educate. Inspire. We believe everyone is a creator. But what makes the idea from your mind’s eye to reality? Printed. Packed. Delivered. Done! It rarely happens alone. At Adorama, we pride ourselves on our ability to unleash the creator, providing them with the tools and expertise necessary to get the job done. It’s not enough for us to source the best products. We also keep you inspired and connected to our pros and your peers.
Adorama's large Print Lab, Printique, is seeking a full-time, highly motivated individual to join our customer service team. Ideal candidates should have experience working with clients in problem resolution and assisting in encouraging sales.
Responsibilities
- Assist in processing customer orders
- Monitor the front desk along with the Customer Service team
- Willing to CREATE THE BEST CUSTOMER SERVICE EXPERIENCE ever!
- Receive, sort, and handle return packages
- Input customer information into our database
- Handle inbound and outbound calls, chats, and emails related to client requests and orders
- Proficiency in MS Office programs
- Excellent verbal and written communication skills
- Photography experience is a plus
- A minimum of 1+ years customer service experience
- Ability to lift or maneuver medium to large-sized packages
- High School Diploma or GED
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