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Inbound Call Center Representative

Company

Adorama Inc.
Address , Brooklyn, 11215, Ny
Employment type FULL_TIME
Salary $18 - $22 an hour
Expires 2023-07-18
Posted at 11 months ago
Job Description

Job description

OUR VISION

Create No Matter What! Gear up. Educate. Inspire. We believe everyone is a creator. But what makes the idea from your mind’s eye to reality? Printed. Packed. Delivered. Done! It rarely happens alone. At Adorama, we pride ourselves on our ability to unleash the creator, providing them with the tools and expertise necessary to get the job done. It’s not enough for us to source the best products. We also keep you inspired and connected to our pros and your peers.

Adorama's large Print Lab, Printique, is seeking a full-time, highly motivated individual to join our customer service team. Ideal candidates should have experience working with clients in problem resolution and assisting in encouraging sales.

Responsibilities:
  • Receive, sort, and handle return packages
  • Monitor the front desk along with the Customer Service team
  • Assist in processing customer orders
  • Willing to CREATE THE BEST CUSTOMER SERVICE EXPERIENCE ever!
  • Input customer information into our database
  • Handle inbound and outbound calls, chats, and emails related to client requests and orders

Experience:

  • Proficiency in MS Office programs
  • Excellent verbal and written communication skills
  • Ability to lift or maneuver medium to large-sized packages
  • Photography experience is a plus
  • A minimum of 1+ years customer service experience

Education:

  • High School Diploma or GED

The hourly rate for this position ranges from $18.00 to $22.00. The rate will be determined based on overall skills and experience.