Business Strategy Mgr Jobs

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

What you get to do in this role:

• Support teams to identify opportunities, unlock productivity and accelerate execution
• Help develop strategic market/product line business plans and marketing programs to support sales in designated market segments, identifies volume and strategic customers and develop partnerships
• Analyze market data to identify trends/opportunities, develop strategic direction from market data, and creates compelling market analysis presentations
• Collect and analyze large datasets and summarize insights
• Develop compelling recommendations, communicated in high-quality output
• Prepare SVP, Platform for Customer meetings. Capture major takeaways, maintain milestones, track, assign and drive the delivery of clear action items
• Develop and communicate customer stories and feedback for sharing with the Platform organization
• Structure complex problems, develop hypotheses, conduct analyses and suggest recommendations through a data-driven process

To be successful in this role you have:

• High energy, strong work ethic, disciplined execution skills, willingness to do whatever it takes to deliver results
• 8+ years of experience in management consulting and/or in a similar SaaS company
• Executive presence, excellent verbal and written communication
• Passion for and demonstrated success understanding and fulfilling internal or external customer needs; problem-solver mindset
• Strong understanding of ServiceNow product suite
• Sharp business judgment, ability to see "big picture" and to prioritize
• Ability to manage change and ambiguity with an action-orientation/drive – must thrive in a dynamic environment

FD21

For positions in the Seattle metro/Kirkland areas, we offer a base pay of $124,400 - $217,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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