Business Process Analyst I

Pay Range: $51,605 - $64,500 annual compensation

Job Posting Closing on: Thursday, July 27, 2023

Workdays & Hours: Monday - Friday (8:30am - 4:30pm) In-office.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more.

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Business Process Analyst I position is available with The City of Fort Worth Police Department - Centralized Police Payroll Team. This position will be an integral team member of the Police Payroll team and assist in the maintenance of related systems (i.e. UKG Workforce Dimensions, TeleStaff and PeopleSoft). The position will be under the direction and supervision of the PD Payroll System Administrator and fill in for the administrator in their absence. Provide user support and help to identify customer needs along with improve business processes. Serve as point of contact for issues related to departmental systems, training, procedures and liaison with other City departments (i.e. Human Resources, Information Technology, Payroll, ERP, Finance, Planning Analytics).

Minimum Qualifications

• Bachelor’s degree from an accredited college or university with major course work in Business Administration, Public Administration, or related field.

Preferred Qualifications

• Prior experience in implementing a new system.
• System administration background.
• Police Department payroll and/or large-scale employee payroll experience.
• Experience in PeopleSoft, UKG, SAP, ADP, Ceridian, Kronos/Telestaff or another similar payroll software.

The Business Analyst I Job Responsibilities Include

• Manages department use of application modules and provides user administration such as add/change/delete permissions (role) assignment and develop Service Level Agreements (SLAs).
• May configure application interfaces to include department dashboards.
• Support the implementation of UKG system and related process changes.
• Performs quality assurance and controls data integrity.
• Provides training to end-users and may provide basic desktop and mobile-user training on new systems.
• Plans, tracks and oversees activities on assigned departmental projects related to systems and business requirements.
• Communicate internally and externally on system status, changes and payroll processes.
• Consults with the IT department when necessary to design and document basic work flows to ensure proper application/user interface; may create document links.
• Performs business analysis; collects and analyzes the business requirements to ensure successful implementation and efficient utilization of systems.
• Assist in maintaining system environments for testing and implementation of changes.
• Assist in ensuring UKG systems function properly to produce an accurate PD payroll file for PeopleSoft.
• Generates and maintains basic/standard reports to leverage system capabilities and/or MS Office tools and may use SQL or other database product to create queries and/or define reports.
• Monitor payroll related issues and work towards their timely and customer friendly resolution.
• Support the management and implementation of new system releases and on-going maintenance.

Working Conditions

Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class.

Final candidates selected for hire in the Police Department will be subject to a criminal background, drug screen, polygraph examination, psychological exam and fingerprint check. Applicants must not have used marijuana during the previous two (2) years, nor illegally used any controlled substances within the last five (5) years.

Environmental Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.