Business Operations Associate Jobs

Job Title: Business Operations Associate

Job Status: Contractor

Pay: $45-$55/hr, 30-35 hours weekly

Size of Business: 3 founders, 7-10 contractors

Location and Work hours: Remote; 10am-4pm Eastern time

About Us:

At Canopy Equity Coaching, our purpose is to build a just and anti-racist world through relationships, creative processes, and love. We are committed to understanding the ways that inequities and racism function and addressing the root causes of inequities in organizations. By centering the voices of those most impacted by systems of oppression, we aim to re-imagine how organizations function and create meaningful change.

We are a women-led team of different races, ages, religions, and lived experiences that have worked together for many years. Our diversity and intersectionality are our strengths, and our dedication to racial justice unites us.

Our approach is rooted in a deep understanding of how racism and bias manifests. Through education, relationship building, and long-term planning we support organizations to re-imagine how they function to create sustainable change.

About the Role:

We are excited to welcome a highly organized and proactive individual to our team as a Business Operations Associate! As a key support role, you will work closely with Canopy’s founders to ensure the smooth functioning of our operations. Your responsibilities will encompass project management, administrative support, data analysis, problem-solving, stakeholder communication, and financial management support. This diverse and dynamic position offers an opportunity to contribute directly to our mission of building a just and anti-racist world.

About You:

We are looking for an individual who exhibits a high level of ownership, autonomy, and dedication to our company's purpose and mission. The ideal candidate should possess a growth mindset and a passion for continuous learning and development. This role requires exceptional organizational skills, proactive problem-solving abilities, and effective communication skills to collaborate with a diverse range of stakeholders.

Even if you feel you may not meet all the qualifications, we strongly encourage you to apply. We believe that diverse perspectives are essential to our success, and we value the unique contributions that individuals from all backgrounds can bring. Join us in our mission to build a more just world.

Key Responsibilities:

• Research: Ensure that we are connected to the most effective and inclusive ways of working including tools that support the business.
• Administrative Support: Streamline administrative processes and implement efficient systems for calendar management, optimizing productivity and reducing scheduling conflicts; provide backup administrative assistance and support as needed, ensuring seamless operations and efficient functioning of administrative tasks.
• Contractor Coordination: Coordinate with contractors based on business needs, including assessing needs, managing hours, sending requests for support, and working with bookkeeper to make payments
• Data Analysis: Analyze data using various tools and techniques to identify trends, patterns, and opportunities
• Project Management: Set up and maintain a project management system, identify tools to help move the business forward, develop and manage project plans, track project progress, identify potential roadblocks, and proactively communicate updates to stakeholders to ensure seamless execution of projects
• Problem Solving: Identify and address operational issues that may arise within the company, collaborate with team members to develop innovative solutions, and implement and monitor solutions to ensure ongoing operational smoothness.
• Financial Management Support: In partnership with the founders, design payment schedules, create invoices, monitor and track expenses, assist with payroll and budgeting, and prepare financial reports
• Stakeholder Relationships and Communication: Foster strong relationships and communicate effectively with stakeholders, including team members, clients, and vendors, and partners to keep them informed about company operations, progress, and initiatives; identify opportunities to create better client experiences and support implementation of solutions.
• Founder Support: Provide comprehensive assistance to the founders, including helping them manage their priorities, facilitating communication, and offering operational guidance to empower them in decision-making, optimize their productivity, and drive successful outcomes.
• Process Documentation and Standardization: Identify, standardize, and document processes; create standardized formatting guides and templates for different types of documents, such as presentations, reports, and emails

Key Qualifications:

• Excellent communication skills to effectively engage with diverse stakeholders.
• Keen attention to detail to ensure accuracy in all tasks and deliverables.
• Proficient in analyzing data and deriving meaningful insights.
• Exceptional organizational skills to manage multiple tasks and prioritize effectively.
• 3-4 years experience in business operations roles such as project management, administrative support, or data analysis is preferred.
• Demonstrated ability to effectively serve and engage with clients from all different racial, ethnic, and cultural backgrounds and identities, ensuring their perspectives and experiences are valued and understood.
• Strong problem-solving abilities to identify and address operational challenges.

What We Offer:

Joining our team offers a transformative journey where you can make a real impact in the world. At Canopy, all team members get to actively challenge injustice, inequities, and racism, making a meaningful impact daily. You will get to navigate beyond corporate norms, pushing boundaries to create something truly unique and your voice and perspectives will help shape our roles, team, and client experiences. You will get to experience the fulfillment of work that transcends the mundane and challenges the status quo, and be part of our dedicated team advancing equity for a better world. Finally, while the role is currently a contractor position, it has the potential to evolve into a full-time position over time which will include opportunities for growth, development, and advancement.

Our Core Values:

We are committed to our values and hold ourselves and each other accountable to live our values:

• Valuing our journey: Appreciating the process work. Being kind and patient with ourselves as we make progress. Releasing judgment.
• Our lived experiences bring value and possibility: Our lives have brought us here and we each carry valuable information skills and experiences and that make our whole greater than the sum of the parts. Our journey was not an accident and we are proud of who we are and where we come from.
• Commitment and dedication: Show up with your full and best self and do your part whatever that is. This is what brings us back each day to do what we love for the people we love.
• You don’t lose power if you share power: Power isn’t finite, the goal is for everyone to feel powerful. The more you give, the more there is to receive.
• Love, care, and respect: We come to our work, interactions, and our relationships with ourselves from a place of trust, love and kindness. We see each other as full people with full lives. We recognize and orient towards the humanity in each other and appreciate the miracle of life that each person is.
• Integrity is integral to success: Our promises to ourselves, each other, and this work is fundamental and essential. We honor alignment with our values above all else.
• Trust: We believe in each other. We are willing to listen, engage, and reflect. Knowing that when we share with clarity and honesty we will still be valued and loved.
• Investing in our root: White supremacy culture is everywhere and if we want to eradicate it we need to start by building a just foundation. We spend time tending to our values and how they show up in our work and lives.
• Courage and empathy: We hold each other to a high standard of being courageous and are empathetic about what it takes to do that, especially during the stumbles that inevitably occur. We love ourselves and others when it may feel hard and unpretty.
• Slower is faster: We take the time to slow down and do it right. We really soak in the opportunity of building and growing into our lived experiences and memory, so that as we radiate out we reflect mastery. This is the power of our collective growth.
• Community of accountability: We inspire each other towards excellence always. We are accountable to one another because of love.

Equal Opportunity Employer

At Canopy, we celebrate diversity and embrace the power of our unique lived experiences and perspectives. We are dedicated to fostering anti-racism, equity, and inclusivity for our team members, clients, and the world. As an equal opportunity employer, we value and welcome applicants from all backgrounds. We encourage applicants of all races, colors, religions, genders, sexual orientations, gender identities, national origins, ages, disability status, veteran status, or any other protected status, to apply. We believe that our differences strengthen us, and we strive to create a welcoming and inclusive workplace where all team members feel valued and empowered to reach their full potential. Join our community that embraces and celebrates diversity!