Business Office Manager Dpnf

TECHNICAL • Ensures that Business Office tasks are done correctly and on schedule, such as Resident Funds, Census Records, etc.

• 5 years experience in Healthcare setting

ADMINISTRATIVE • Directs department in preparation and retention of files/reports according to policies and procedures. • Directs the collection of A/R. • Participates in assigned meetings and in-services. SUPERVISION • Meets unit work goals through assignment of staff to Business Office needs. • Monitors staff performance through coaching, praises and recognizes effective performance or takes direct corrective action after coaching (counseling) as needed. • Evaluates quality and quantity of service accomplished by staff.

QUALIFICATIONS • High School Diploma. • Strong written and verbal communication skills (in the English Language). • Administrative and organizational ability. • Experience in bookkeeping, office practice and procedure including typing and filing. • Supervisory experience preferred. • Knowledge of Medicare/Medicaid necessary. • Collection experience preferred.

CONSUMER SERVICE • Presents professional image to consumers through dress, behavior and speech. • Adheres to Company standards for resolving consumer concerns. • Ensures all patient/resident rights are protected