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Company

iAnthus

Address Woodville, MA, United States
Employment type FULL_TIME
Salary
Category Manufacturing
Expires 2023-05-29
Posted at 1 year ago
Job Description
Mayflower Medicinals, Inc (MMI) is part of a larger, well-capitalized network of companies brought together to support best-in-class licensed cannabis cultivators, processors and dispensaries throughout the United States. We are a patient first focused organization providing top quality medical cannabis in a compassionate, warm environment. We aim to be an employer of choice and as such offer a robust compensation package including competitive salary, full medical benefits, and employee discounts!


Summary/Objective


The Dispensary Associate reporting directly to the Dispensary Manager, Retail Operations, is responsible for assisting in all daily operations of a Dispensary, being part of a patient-centric team and achieving iAnthus company initiatives. Additionally, the Dispensary Associate maintains the policies and procedures of iAnthus and ensures compliance with all state and local laws and regulations. Responsibilities include but are not limited to:


Policies, Procedures & Daily Operations


  • Participate in one-minute meetings at the start of every shift to ensure uniformity in message and goals
  • Consistently deliver excellent, and compassionate patient services
  • Assist in qualifying patients for our Verified Financial Hardship (VFH) program
  • Ensure patient intake forms are accurate and complete
  • Maintain compliance with all local and state regulations
  • Participate in monthly product inventory review
  • Provide Dispensary General and Assistant Managers with patient feedback on a timely basis
  • Perform general office work, such as filing records, operating copy machines, and using email
  • Engage and educate patients in a positive manner
  • Maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs


Training & Development


  • Proficient on HIPAA and confidentiality requirements.
  • Reviewing and updating patient educational materials
  • Participating in quarterly team meetings.
  • Ensuring that all team members are maintaining current iAnthus policies and procedures as well as all state and local laws and regulations.
  • Ensure that all patients are greeted with a helpful, pleasant and compassionate attitude; making every interaction a positive experience.
  • Proficient in inventory management and point of sale platform and DPH Virtual Gateway system
  • Current on product knowledge and proper dosage.


Driving Business/Sales


  • Trained on patient services, including patient intake, product knowledge and proper dosage
  • Delivering excellent, and compassionate patient services.
  • Participating in one-minute meetings, at the start of every shift, to ensure consistency in message and goals.
  • Reviewing sales daily and best practices to achieve goals, with team members.


Company Culture


  • Following and implementing iAnthus’s core values, including respect, diversity, sustainability, research and service.
  • Implementing brand sales marketing strategies.
  • Being an iAnthus brand ambassador and representing the brand appropriately.
  • Building relationships with community leaders and trust from our neighbors.
  • Participates and embraces a highly motivated team environment.
  • Ensuring adherence to iAnthus’s cultural principles.
  • Maintains Dispensary aesthetic according to iAnthus brand, including music selection and daily Dispensary cleanliness.


Qualifications And Education


  • Excellent verbal and written communication skills, along with basic math skills
  • Ability to pass a criminal background check as it pertains to NYS guidelines
  • Basic math skills.
  • Participates and embraces a highly motivated team environment
  • Experience in a fast paced, high transaction environment, preferred
  • Ability to work in a team environment
  • High school graduate
  • Experience in retail, hospitality or patient services, preferred
  • Being analytical.
  • Being detail oriented.
  • Having decision making skills.
  • Strong organizational and decision-making skills
  • Must be at least 21 years old, have a valid driver’s license and reliable transportation
  • Being proactive.
  • Having good organizational skills.
  • Experienced in a fast paced, high transaction environment.
  • Excellent verbal and written communication skills
  • Experience in retail, hospitality or patient services, preferred.
  • Must be computer literate – POS experience is desirable
  • Must be able to work a flexible schedule (nights and/or weekends)


Physical And Environmental Requirements
  • Ability to use a ladder (up to 12 ft. extension) and general hardware tools needed for common repairs;
  • Extended phone usage including teleconferences, and
  • Ability to work a minimum of 8 hours a day and rotating shifts;
  • General office environment;
  • Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.
  • Ability to stand for extended periods of time;
  • Ability and willingness to work in the following conditions:
  • Flexible schedule availability including nights, weekends and holidays;
  • Extended computer usage;
  • Ability to lift, push, and pull 50 pounds;
  • Ability to sit, squat, bend, and kneel repetitively throughout a work day;


MMI encourages applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. MMI believes in creating and sustaining a robust policy of inclusivity and diversity. MMI recognizes that diversity in the workforce is key to the integrity of a company’s commitment to its community. MMI’s Diversity & Inclusion Plan is designed to promote equity among minorities, women, veterans, people with disabilities, and people who identify as LGBTQ+. MMI will make every effort to employ and advance in employment qualified and diverse people at all levels within the company.


We value all team members by embracing their diverse talents, perspectives, and experiences, and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success. Our goal is to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to carry out the mission of MMI.


Individuals seeking employment with MMI that have any Criminal Offender Record Information remain eligible for employment subject to applicable law and regulation.