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Company

iAnthus

Address Mendon, MA, United States
Employment type FULL_TIME
Salary
Category Manufacturing
Expires 2023-05-29
Posted at 1 year ago
Job Description
Mayflower Medicinals, Inc (MMI) is part of a larger, well-capitalized network of companies brought together to support best-in-class licensed cannabis cultivators, processors and dispensaries throughout the United States. We are a patient first focused organization providing top quality medical cannabis in a compassionate, warm environment. We aim to be an employer of choice and as such offer a robust compensation package including competitive salary, full medical benefits, and employee discounts!


Summary/Objective


The Dispensary Associate reporting directly to the Dispensary Manager, Retail Operations, is responsible for assisting in all daily operations of a Dispensary, being part of a patient-centric team and achieving iAnthus company initiatives. Additionally, the Dispensary Associate maintains the policies and procedures of iAnthus and ensures compliance with all state and local laws and regulations. Responsibilities include but are not limited to:


Policies, Procedures & Daily Operations


  • Consistently deliver excellent, and compassionate patient services
  • Participate in monthly product inventory review
  • Maintain compliance with all local and state regulations
  • Assist in qualifying patients for our Verified Financial Hardship (VFH) program
  • Perform general office work, such as filing records, operating copy machines, and using email
  • Ensure patient intake forms are accurate and complete
  • Participate in one-minute meetings at the start of every shift to ensure uniformity in message and goals
  • Engage and educate patients in a positive manner
  • Provide Dispensary General and Assistant Managers with patient feedback on a timely basis
  • Maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs


Training & Development


  • Current on product knowledge and proper dosage.
  • Ensuring that all team members are maintaining current iAnthus policies and procedures as well as all state and local laws and regulations.
  • Proficient on HIPAA and confidentiality requirements.
  • Proficient in inventory management and point of sale platform and DPH Virtual Gateway system
  • Reviewing and updating patient educational materials
  • Ensure that all patients are greeted with a helpful, pleasant and compassionate attitude; making every interaction a positive experience.
  • Participating in quarterly team meetings.


Driving Business/Sales


  • Reviewing sales daily and best practices to achieve goals, with team members.
  • Trained on patient services, including patient intake, product knowledge and proper dosage
  • Delivering excellent, and compassionate patient services.
  • Participating in one-minute meetings, at the start of every shift, to ensure consistency in message and goals.


Company Culture


  • Implementing brand sales marketing strategies.
  • Maintains Dispensary aesthetic according to iAnthus brand, including music selection and daily Dispensary cleanliness.
  • Ensuring adherence to iAnthus’s cultural principles.
  • Building relationships with community leaders and trust from our neighbors.
  • Participates and embraces a highly motivated team environment.
  • Being an iAnthus brand ambassador and representing the brand appropriately.
  • Following and implementing iAnthus’s core values, including respect, diversity, sustainability, research and service.


Qualifications And Education


  • Basic math skills.
  • Experience in a fast paced, high transaction environment, preferred
  • Being analytical.
  • Experience in retail, hospitality or patient services, preferred
  • Experienced in a fast paced, high transaction environment.
  • Being proactive.
  • Experience in retail, hospitality or patient services, preferred.
  • Ability to work in a team environment
  • Having decision making skills.
  • Ability to pass a criminal background check as it pertains to NYS guidelines
  • Strong organizational and decision-making skills
  • Excellent verbal and written communication skills
  • Having good organizational skills.
  • Must be at least 21 years old, have a valid driver’s license and reliable transportation
  • Must be able to work a flexible schedule (nights and/or weekends)
  • Participates and embraces a highly motivated team environment
  • Being detail oriented.
  • High school graduate
  • Excellent verbal and written communication skills, along with basic math skills
  • Must be computer literate – POS experience is desirable


Physical And Environmental Requirements
  • Ability to use a ladder (up to 12 ft. extension) and general hardware tools needed for common repairs;
  • Ability to work a minimum of 8 hours a day and rotating shifts;
  • Ability to lift, push, and pull 50 pounds;
  • Extended phone usage including teleconferences, and
  • Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.
  • Ability to sit, squat, bend, and kneel repetitively throughout a work day;
  • Ability and willingness to work in the following conditions:
  • Flexible schedule availability including nights, weekends and holidays;
  • General office environment;
  • Extended computer usage;
  • Ability to stand for extended periods of time;


MMI encourages applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. MMI believes in creating and sustaining a robust policy of inclusivity and diversity. MMI recognizes that diversity in the workforce is key to the integrity of a company’s commitment to its community. MMI’s Diversity & Inclusion Plan is designed to promote equity among minorities, women, veterans, people with disabilities, and people who identify as LGBTQ+. MMI will make every effort to employ and advance in employment qualified and diverse people at all levels within the company.


We value all team members by embracing their diverse talents, perspectives, and experiences, and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success. Our goal is to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to carry out the mission of MMI.


Individuals seeking employment with MMI that have any Criminal Offender Record Information remain eligible for employment subject to applicable law and regulation.