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Company

iAnthus

Address Millbury, MA, United States
Employment type FULL_TIME
Salary
Category Manufacturing
Expires 2023-09-19
Posted at 8 months ago
Job Description
Mayflower Medicinals, Inc (MMI) is part of a larger, well-capitalized network of companies brought together to support best-in-class licensed cannabis cultivators, processors and dispensaries throughout the United States. We are a patient first focused organization providing top quality medical cannabis in a compassionate, warm environment. We aim to be an employer of choice and as such offer a robust compensation package including competitive salary, full medical benefits, and employee discounts!


Summary/Objective


The Dispensary Associate reporting directly to the Dispensary Manager, Retail Operations, is responsible for assisting in all daily operations of a Dispensary, being part of a patient-centric team and achieving iAnthus company initiatives. Additionally, the Dispensary Associate maintains the policies and procedures of iAnthus and ensures compliance with all state and local laws and regulations. Responsibilities include but are not limited to:


Policies, Procedures & Daily Operations


  • Ensure patient intake forms are accurate and complete
  • Engage and educate patients in a positive manner
  • Maintain compliance with all local and state regulations
  • Perform general office work, such as filing records, operating copy machines, and using email
  • Consistently deliver excellent, and compassionate patient services
  • Participate in monthly product inventory review
  • Participate in one-minute meetings at the start of every shift to ensure uniformity in message and goals
  • Maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
  • Provide Dispensary General and Assistant Managers with patient feedback on a timely basis
  • Assist in qualifying patients for our Verified Financial Hardship (VFH) program


Training & Development


  • Proficient on HIPAA and confidentiality requirements.
  • Reviewing and updating patient educational materials
  • Ensuring that all team members are maintaining current iAnthus policies and procedures as well as all state and local laws and regulations.
  • Ensure that all patients are greeted with a helpful, pleasant and compassionate attitude; making every interaction a positive experience.
  • Current on product knowledge and proper dosage.
  • Participating in quarterly team meetings.
  • Proficient in inventory management and point of sale platform and DPH Virtual Gateway system


Driving Business/Sales


  • Delivering excellent, and compassionate patient services.
  • Trained on patient services, including patient intake, product knowledge and proper dosage
  • Reviewing sales daily and best practices to achieve goals, with team members.
  • Participating in one-minute meetings, at the start of every shift, to ensure consistency in message and goals.


Company Culture


  • Maintains Dispensary aesthetic according to iAnthus brand, including music selection and daily Dispensary cleanliness.
  • Ensuring adherence to iAnthus’s cultural principles.
  • Implementing brand sales marketing strategies.
  • Being an iAnthus brand ambassador and representing the brand appropriately.
  • Following and implementing iAnthus’s core values, including respect, diversity, sustainability, research and service.
  • Building relationships with community leaders and trust from our neighbors.
  • Participates and embraces a highly motivated team environment.


Qualifications And Education


  • Having good organizational skills.
  • Having decision making skills.
  • High school graduate
  • Must be computer literate – POS experience is desirable
  • Experienced in a fast paced, high transaction environment.
  • Experience in a fast paced, high transaction environment, preferred
  • Being detail oriented.
  • Being analytical.
  • Experience in retail, hospitality or patient services, preferred.
  • Ability to work in a team environment
  • Experience in retail, hospitality or patient services, preferred
  • Must be at least 21 years old, have a valid driver’s license and reliable transportation
  • Strong organizational and decision-making skills
  • Participates and embraces a highly motivated team environment
  • Excellent verbal and written communication skills
  • Must be able to work a flexible schedule (nights and/or weekends)
  • Basic math skills.
  • Excellent verbal and written communication skills, along with basic math skills
  • Being proactive.
  • Ability to pass a criminal background check as it pertains to NYS guidelines


Physical And Environmental Requirements
  • Extended computer usage;
  • General office environment;
  • Flexible schedule availability including nights, weekends and holidays;
  • Ability to sit, squat, bend, and kneel repetitively throughout a work day;
  • Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.
  • Ability to stand for extended periods of time;
  • Ability to work a minimum of 8 hours a day and rotating shifts;
  • Ability and willingness to work in the following conditions:
  • Extended phone usage including teleconferences, and
  • Ability to lift, push, and pull 50 pounds;
  • Ability to use a ladder (up to 12 ft. extension) and general hardware tools needed for common repairs;


MMI encourages applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. MMI believes in creating and sustaining a robust policy of inclusivity and diversity. MMI recognizes that diversity in the workforce is key to the integrity of a company’s commitment to its community. MMI’s Diversity & Inclusion Plan is designed to promote equity among minorities, women, veterans, people with disabilities, and people who identify as LGBTQ+. MMI will make every effort to employ and advance in employment qualified and diverse people at all levels within the company.


We value all team members by embracing their diverse talents, perspectives, and experiences, and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success. Our goal is to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to carry out the mission of MMI.


Individuals seeking employment with MMI that have any Criminal Offender Record Information remain eligible for employment subject to applicable law and regulation.