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Company | iAnthus |
Address | Millbury, MA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Manufacturing |
Expires | 2023-09-19 |
Posted at | 8 months ago |
Mayflower Medicinals, Inc (MMI) is part of a larger, well-capitalized network of companies brought together to support best-in-class licensed cannabis cultivators, processors and dispensaries throughout the United States. We are a patient first focused organization providing top quality medical cannabis in a compassionate, warm environment. We aim to be an employer of choice and as such offer a robust compensation package including competitive salary, full medical benefits, and employee discounts!
- Ensure patient intake forms are accurate and complete
- Engage and educate patients in a positive manner
- Maintain compliance with all local and state regulations
- Perform general office work, such as filing records, operating copy machines, and using email
- Consistently deliver excellent, and compassionate patient services
- Participate in monthly product inventory review
- Participate in one-minute meetings at the start of every shift to ensure uniformity in message and goals
- Maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
- Provide Dispensary General and Assistant Managers with patient feedback on a timely basis
- Assist in qualifying patients for our Verified Financial Hardship (VFH) program
- Proficient on HIPAA and confidentiality requirements.
- Reviewing and updating patient educational materials
- Ensuring that all team members are maintaining current iAnthus policies and procedures as well as all state and local laws and regulations.
- Ensure that all patients are greeted with a helpful, pleasant and compassionate attitude; making every interaction a positive experience.
- Current on product knowledge and proper dosage.
- Participating in quarterly team meetings.
- Proficient in inventory management and point of sale platform and DPH Virtual Gateway system
- Delivering excellent, and compassionate patient services.
- Trained on patient services, including patient intake, product knowledge and proper dosage
- Reviewing sales daily and best practices to achieve goals, with team members.
- Participating in one-minute meetings, at the start of every shift, to ensure consistency in message and goals.
- Maintains Dispensary aesthetic according to iAnthus brand, including music selection and daily Dispensary cleanliness.
- Ensuring adherence to iAnthus’s cultural principles.
- Implementing brand sales marketing strategies.
- Being an iAnthus brand ambassador and representing the brand appropriately.
- Following and implementing iAnthus’s core values, including respect, diversity, sustainability, research and service.
- Building relationships with community leaders and trust from our neighbors.
- Participates and embraces a highly motivated team environment.
- Having good organizational skills.
- Having decision making skills.
- High school graduate
- Must be computer literate – POS experience is desirable
- Experienced in a fast paced, high transaction environment.
- Experience in a fast paced, high transaction environment, preferred
- Being detail oriented.
- Being analytical.
- Experience in retail, hospitality or patient services, preferred.
- Ability to work in a team environment
- Experience in retail, hospitality or patient services, preferred
- Must be at least 21 years old, have a valid driver’s license and reliable transportation
- Strong organizational and decision-making skills
- Participates and embraces a highly motivated team environment
- Excellent verbal and written communication skills
- Must be able to work a flexible schedule (nights and/or weekends)
- Basic math skills.
- Excellent verbal and written communication skills, along with basic math skills
- Being proactive.
- Ability to pass a criminal background check as it pertains to NYS guidelines
- Extended computer usage;
- General office environment;
- Flexible schedule availability including nights, weekends and holidays;
- Ability to sit, squat, bend, and kneel repetitively throughout a work day;
- Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.
- Ability to stand for extended periods of time;
- Ability to work a minimum of 8 hours a day and rotating shifts;
- Ability and willingness to work in the following conditions:
- Extended phone usage including teleconferences, and
- Ability to lift, push, and pull 50 pounds;
- Ability to use a ladder (up to 12 ft. extension) and general hardware tools needed for common repairs;
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