Automotive Service Advisor - Southern Palms Mazda

9305 Southern Blvd., Royal Palm Beach, FL 33411
AUTOMOTIVE SERVICE ADVISOR / WRITER 1 Year Experience Required We are looking for plug and play candidate! We need seasoned Advisors! Our Techs are incredibly efficient and keep the service drive flowing! Earn up to $75K - $90K!
Base Pay plus Commission and Performance-Based Bonuses!
Sign-On Bonus for the right candidate!
Southern Palms Mazda is hiring for an Automotive Service Advisor / Writer to join our expanding service department. We need to add a motivated Service Advisor / Service Writer now to keep up with customer demand!
Our ideal candidate will have previous experience in the automotive service field. We believe that culture makes a difference based on our core values of hard work, trust, honesty, and integrity.
Exceptional training will be provided! We will provide you with a career path to management!
What We Offer:

• Great Work / Life Balance
• Medical, Dental, and Vision Insurance
• NO SUNDAYS!
• 5-Day Work Week
• 401(k) Retirement Plan
• Sign-On Bonus for the right candidate!
• Paid Vacation
• A stable work environment with long-term employees
• Earn up to $90K! Performance-Based Bonuses!

Responsibilities - Service Advisor:

• Answer Phone Calls, Emails, and Drive In's to address any customer concern with the highest level of response and attention.
• Communicate estimated completion time, regular updates, and follow through on each customer vehicle.
• Coordinate the delivery time or pick up with each customer.
• Accurately record issues and data into Dealer Management System. Attention to detail is critical.
• Follow up with Customers on services provided; ensure they are satisfied with the work performed.
• Give customers an outstanding experience

Qualifications and Requirements - Service Advisor:

• 1 year experience required
• Must have and maintain a valid driver's license and an acceptable and safe driving record
• Retail automotive service experience, preferred
• Ability to multi-task, prioritize and stay organized
• Provide an exceptional customer experience
• Understanding of basic automotive techniques related to automotive maintenance and repair
• Reynolds Ignite experience preferred
• Team Player
• Mazda or Import experience is a plus
• High School diploma or equivalent

We are an equal opportunity employer and prohibit discrimination/harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.