Automotive Franchise Operator / General Manager | Up To $150K* & Weekends Off | Greater Chicago

Company Description

Christian Brothers Automotive

Benefits:

• On-Going Training & Career Advancement
• Matching Retirement Plans
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Closed Every Weekend To Spend Time With Family & Friends
• Compensation Up To $150k for Highly Qualified Candidates

Job Title:

Automotive Franchise Operator / General Manager

Location:

Greater Chicago

Job Overview:

Christian Brothers Automotive is currently seeking a Franchise Operator to lead the team at this state-of-the-art facility. This person will need to strive to provide unmatched service to both our customers and their vehicles while maintaining honesty and integrity in all communications and service recommendations. The Franchise Operator position is directly responsible for all aspects of the location operations.

Responsibilities include, but are not limited to:

• Follow-up communication with customers after repairs are completed
• Manage web portal and online presence
• Recruit, hire, and train local employees as required
• Implement the Christian Brothers Automotive system to achieve store profitability goals
• Develop and implement local marketing activities
• Manage all employees through coaching and career skill development

Qualifications

Qualifications:

• Ability to effectively lead and manage service manager/writer position
• Significant experience in retail sales/service
• Windows PC skills, including MS Office
• TekMetric or similar shop management system experience
• Ability to effectively lead and manage automotive technicians
• At least 5 years experience in automotive repair, preferably in Fixed Operations and/or Service Management
• Significant experience in KPI reporting (ticket averages, car count, labor and parts reporting)
• Must have strong interpersonal/communication skills
• Strong customer service focus
• Solid track record in automotive repair estimating and repair order generation

Physical Requirements:

• Driving manual transmission vehicles
• Communicating clearly with customers and team members via phone and computer
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment
• Being on your feet for the majority of the workday (standing, walking, etc)

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 270+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information is kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive is an"At-will" employer.