Asst Dir- Business Systems Analyst

31466BR

Role Responsibilities

Reporting to the Director – Operations Manager, the purpose of your position will be to support a fast-growing community of Project Managers, PMOs and other Services Managers, promote the best practices around FinancialForce (Certinia) usage and capabilities, and be the primary point of contact between the business and other MA teams (Revenue, Billing and SFDC Technical teams).

FinancialForce Data Operations

• Update existing documentation for Moody’s Analytics Processes & Systems impacts in Knowledge Portal, Wiki spaces.
• New features testing / UAT
• Process FinancialForce Community questions including (but not limited to): time capture, project management, finance and revenue, resource management.
• Communicate potential bugs, blocking issues + potential solutions
• Suggest Enhancements
• Answer queries with regards to all Moody’s Operations Systems involved in Billing / Revenue processes (Apttus, FinancialForce, SAP).

SOX and Revenue

• Extract data from FinancialForce and SFDC
• Answer questions from Moody’s Analytics revenue accounting.
• Provide regular training sessions (once a quarter) to Moody’s Analytics Services Project Managers on FinancialForce data quality and effect on SOX & Revenue calculations.

Qualifications

• Project Management Certification or Experience is advantageous
• A minimum of 3 years' experience in Operations
• Good written and verbal communication skills
• Strong knowledge of Salesforce Platform
• Strong knowledge of FinancialForce PSA
• Excellent organizational skills.
• Good interpersonal and multi-tasking skills
• Bachelor's degree in Business, Administration, or Computer Science

Risk, Technology & Operations

The job sits within the Business Integrations and Operations team.

The Business Integrations and Operations team provide the Moody’s Analytics Business with the operational standards they need to carry out their duties. The role will be focusing on Moody’s Analytics Services Operations.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.

Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity

For US-based roles only: the anticipated hiring base salary range for this position is $99,000 to $143,000, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.