Assistant University Registrar (Position Requires Relocation To Kuwait)

Assistant University Registrar for Academic & Faculty Services

American International University - Kuwait City

Classification: Senior Leadership Reports to: Registrar

Job Purpose:

Serve as a senior member of the Office of the University Registrar; incumbent serves in the department of official record keeping of the institution and manages the programs, systems, policies, and procedures related to faculty and academic services including but not limited to: the University Catalog, Course Scheduling, Classroom Management, Curriculum Management, Degree Audits, Grading, and Reporting. In conjunction with the Registrar and Assistant Registrar for Student Services, assists with all activities related to registration, records retention and disposal, enrollment verifications, student database management, graduation processes, and transfer evaluations.

Duties:

• Ability to meet deadlines and handle multiple complex
• Develop and maintain policy and procedure manuals related to departmental programs and
• Skills:
• Collaborate with Academic Affairs, Student Affairs, and IT to facilitate services to students
• Demonstrated ability to use sound judgment in decision-making, problem-solving, organizational, and time management
• Demonstrated ability to plan, prioritize, and problem-solve in a fast-paced work environment
• Identify and implement back-up mechanisms for records and registration services, including registering students, issuing transcripts, answering phones, scanning, reporting grades, and working special
• Demonstrated proficiency in the use of standard software
• Demonstrable high ethical standards, especially regarding the implementation of the catalog and student records
• Keep abreast of developments in higher education fields related to assigned functions
• Demonstrated competency and experience in the application, implementation, and delivery of technology in Registration, Curriculum, and Degree Audit.
• Ability to lead, inspire, supervise, and evaluate team members to meet institution and department goals and
• In conjunction with the Registrar, provide leadership and administrative support by coordinating, implementing, and evaluating the registration services functions including registration processes, security access to the student information system, student records, transfer and evaluation processes, course scheduling, institutional calendar development, and
• Supervise the coordination, evaluation, and certification of all graduation applications, while overseeing the complete graduation process to include assisting the Vice President of Academic Affairs office with all elements of the Graduation rehearsal, ceremony, and
• In conjunction with Academic Affairs and Marketing & Communications manage the production of the University catalog.
• Must be capable of maintaining the confidentiality of work-related information and materials
• Serve on a variety of committees and task
• Oversee and implement the institutional Information System as it relates to student
• Demonstrated ability to work effectively with a diverse group of professionals, students, and constituents
• Other duties as assigned.
• Coordinate class schedules with room assignments for optimum use of buildings and
• Ability to work occasional evening and weekends
• Prepare accurate enrollment and statistical reports as
• Analyzes statistical data on registration for administrative use in formulating policies; problem-solve through research and analysis, and recommend resolution of student disputes as they relate to records and
• Work collaboratively with the Department of Marketing & Communications in the creation and delivery of messages related to student registration processes and
• Select, train, lead and evaluate staff; establish and monitor employee performance objectives; prepare and present employee performance reviews; provide or coordinate staff
• Must possess skills to be able to explain and demonstrate the essential functions of the position; demonstrated knowledge and experience with all aspects of the Registrar's operations
• Serve as a resource and support for departments regarding student records and retention, curriculum, and catalog
• Ability to communicate ideas and information clearly and effectively at all levels within the University in English; must possess effective presentation skills
• Manage the University’s Degree Audit system (DegreeWorks).
• Demonstrated knowledge and competence regarding student records and records retention
• Ability to negotiate and reach mutual points of understanding among peers and colleagues
• Assist students in addressing academic issues as related to student

Experience and Education:

• Experience with research, analysis, and use of data in higher education.
• Bachelor's degree required; Master's degree
• Bilingual English and Arabic preferred.
• 5 years experience in higher education environment preferred; at least 3 years working in Registrar's office with increasingly complex roles
• Experience in the application and implementation of technology related to student information systems; experience with Banner and DegreeWorks

About American International University:

AIU is a new institution of higher education in Kuwait, with the first student cohort admitted in fall 2019. It is a private, co-educational institution offering undergraduate degrees based on the American model of higher education. Through its educational programs, the University serves the intellectual, cultural, and personal growth of all members of its community. AIU offers degree programs in Engineering, Architecture and Design, and Business Administration. The language of instruction and operations is English.

For more information about AIU visit: www.aiu.edu.kw