Assistant Director Jobs

The Assistant Director of the Student Success Center (SSC) manages the daily operations of Peer Tutoring and Academic Success Coaching (ASC). Peer tutoring provides one-on-one drop-in and by-appointment tutoring and hosts exam reviews for critical courses in subjects such as math, chemistry, physics, and engineering. Academic Success Coaching provides peer coaches who meet with students one-on-one to examine their learning and/or studying needs and collaboratively work to develop a personalized set of strategies. This role oversees the hiring, training, supervision, and evaluation of all peer tutors and peer academic success coaches. The Assistant Director supervises two full-time and one part-time staff members who managed more than 80 peer educators. Using data, input from colleagues and students, and literature regarding best practices, the Assistant Director develops and coordinates the SSC's winter and summer Success Workshop Series, which is designed to provide refreshers on foundational course concepts, prepare students for the rigor of UT Dallas courses, and support college readiness. This position develops program learning outcomes, assesses program efficacy and identifies necessary improvements, and supports a variety of SSC-wide functions, such as contributing to the leadership development training for professional staff and all peer educators. This role works closely with faculty and staff from across the university, represents the SSC on various committees, and presents at both small and large-scale student events about SSC services.

Minimum Education And Experience

Bachelor's degree in related field and three plus years relevant professional experience; or any equivalent combination of education and experience.

Preferred Education And Experience

This position requires high quality written and verbal communication skills. This position should possess excellent interpersonal skills and have the ability to work with people from diverse cultures and backgrounds. A successful candidate is a problem solver who will be able to facilitate solutions quickly and consistently. This position is eligible for limited remote work opportunities after training is complete.

Essential Duties And Responsibilities

• Monitor budget needs and spending for Peer Tutoring, ASC, and Student Success Workshop programs
• Supervise full-time Peer Tutoring staff and part-time ASC staff, which includes supporting their professional development and conducting annual performance evaluations
• Serve on various campus committees and present about SSC programming at prospective, incoming, and current student events
• Serve as chair of the SSC Hiring Committee
• Manage the Student Success Center's Peer Tutoring and Academic Success Coaching programs
• Develop learning outcomes for specific programs and collaborate with the Office of Institutional Success and Decision Support to create assessment tools to measure goal attainment
• Track and provide updates on program assessment metrics and write semester and annual data reports for Peer Tutoring and ASC
• Work with the Director to design leadership development training for SSC professional staff members and more than 250 peer educators each semester
• Establish collaborations with student support services and success programs within OUE and across campus
• Supervise the hiring, training, supervising, and evaluation of more than 80 student peer tutors and team leaders for Peer Tutoring and ASC
• Serve on Director's Leadership Team
• Build relationships with math and science faculty across various departments to inform the conceptualization of new services or to enhance current services to better support student learning
• Help create and maintain a welcoming environment in Peer Tutoring, ASC, and the Student Success Center for students and peer educators (virtually and in-person)
• Analyze program data to continuously assess the needs of students and faculty partners in collaboration with the Office of Undergraduate Education Student Success Data Team
• Collaboratively create and directly manage the SSC Success Workshop Series, which includes workshops in both winter and summer that prepare students for upcoming coursework
• Co-chair the SSC Faculty Advisory Board (FAB)

Additional Information

Attendance at University events in the evening and on weekends may be requested. Serves as a representative of the University, displaying respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

Important Message

• The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
• All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.