Area Manager Jobs

Job Title: Area Manager

Locations: Dallas-Forth Worth Metroplex

Fort Worth: 2421 W 7th St Suite 205 Fort Worth, TX 76107

Grapevine: 1235 Main St. Suite 150 Grapevine, TX 76051

Frisco: 1125 Legacy Drive Suite 220 Frisco, TX 75034

Base Salary: $90,000 annually

Sona Dermatology

Are you the one? If you care about people, seek performance-professional fulfillment (achievements, fit, financial), and want to make the world a better place, we would love for you to join us in our pursuit of excellence on our journey to save lives, build relationships for life, and make a difference in the world, one person at a time.

For 40+ years, Sona Dermatology, the innovator and leader in clinical-1st integrated clinical-cosmetic skincare for life, has been transforming our “center-of-our-universe” clients’/patients’ lives with a personalized continuity of essential clinical care and world-class cosmetic care to ensure results for life (health, wellness, happiness). In addition to Sona’s elite, board-certified Dermatologists who specialize in holistic, integrated skincare (including Mohs surgery), Sona’s industry-leader recognition includes Allergan Black Diamond, Top 1% Anti-Aging/Vitality Injectables, Top 10 Botox, and #1 Coolsculpting (body contouring, fat reduction/weight loss).

At Sona Dermatology, we are a beautifully, dynamically, powerfully diverse community of individuals who value inclusion and aspire to give all of us/each of us (collectively and respectively) the opportunity to achieve our full potential, unencumbered by bias and discrimination resulting from age, ethnicity, gender, race, religion, nationality, sexual orientation, gender identity, socioeconomic position, or political ideology. We choose love over hate, we choose unity over exclusion, we choose assumption of positive intent over accusation, we choose problem-solving over indifference, and we choose defining the future over being defined by the past. In these demanding times, we are lucky to have each other and strive to make a difference, be a positive force for good, offer love and support to those in need, and make the world a better place.

Area Manager

Area Manager is a mission-critical leadership role. For your practices, you and your teams are responsible for operational excellence with emphasis on 1. safety and quality of care/outcomes, 2. quality of experience/service, and 3. overall practice-level performance, productivity, and value creation across the entire market (existing and new centers).

With extraordinary opportunity and great expectations-accountability, the Area Manager enjoys commensurate performance-based compensation (base, benefits, bonus) and requisite latitude to collaborate, innovate, and drive/execute results.

In addition to servant leadership and top talent EQ/IQ, the Area Manager operates in a highly dynamic environment where it is vital to 1. be a subject matter expert in all Sona Dermatology processes (executing and solving for success towards KPI targets) and 2. actively communicate/partner on a daily basis with the Regional Director and leadership team.

Role / Duties & Responsibilities

Area Manager has many responsibilities and serves in one of the most important and complex roles at Sona Dermatology. The Area Manager is responsible for leadership and management of the operations functions at all of our DFW practices (care/outcomes, service, P&L/OPEX value creation) and includes:

• Active-Engaged Leadership & Management to Drive Daily Operational Excellence
• Data-Driven Analytics/Insights & Technology-Enabled/Accelerated COE Workflows
• #1 Patient Continuum of Care & VIP Value Proposition/Experience/Service (clinical, cosmetic, retail)
• Operations Blueprint/Playbook for Area Practices (goals-objectives, checklists, reporting)
• Asset-Inventory-Process Management and ROI Optimization (policies, procedures)
• Accountability for Sona Dermatology Clinical-Cosmetic Operating Model (up to $20MM P&L)
• Strategic Plan/Tactical Performance (care/outcomes, service, P&L/value creation)
• Collaboration (Regional Director, Corporate Team)
• Communication Catalyst (available, direct, empathetic, listen, mentor, transparent)
• Operations-Service Organization (hiring, training, development, retention (culture))
• Corporate Administration (e.g., Sona Dermatology Leadership, HR-Paycom, etc.)
• Business Development (growth initiatives, MVP referrals, strategic partnerships)

Area Manager reports to Regional Director and partners with Corporate Team. The ideal Area Manager will oversee Sona Dermatology’s Area Practices including operations & growth and is a leader with strong interpersonal skills, professional and personal integrity, and an effective leadership style aligned with Sona Dermatology’s organizational guiding principles:

1. Excellent in Pursuit of Extraordinary
2. Sona P1! Servant Leadership
3. Integrated-Shared Vision
4. Ecosystems, Not Hierarchies
5. Collaboration-Communication
6. Culture of Accountability/Urgency
7. Agile-Acceleration-Simplification
8. Breakthrough Comfort Zone DNA
9. High Engagement-Participation
10. Innovation-Learning Culture

Definition of Success

• Drive Area Practice Operations to Achieve/Exceed Operating Plans
• Build-Lead Area Practice Teams/10x Operational Excellence
• Deliver Results to Accelerate Growth and Maximize Value Creation

Capabilities Experience / Expertise / Education

• Entrepreneurial Spirit (active/decisive, problem-solver, growth/innovation ventures)
• 1-5+ Years Growth and Innovation in Healthcare, Health & Wellness, and/or Retail
• Bachelor's Degree and Continuing Relevant Industry/Professional Training
• Must be very familiar with the DFW Market
• 5-7+ Years Healthcare (clinical-dermatology or cosmetic; bonus consumer/retail)
• Exposure to Operations Excellence Tools (Agile, Design-Thinking, Kaizen, Lean/Six Sigma)
• Professional Certifications (e.g., healthcare, operations, OSHA, health & safety, etc.)
• All-In, Digital-First, Vital Few Success Factors, Creative Problem-Solver, Self-Starter, High Confidence-Low Ego, Servant Leader, Tolerant Collaborator, Executive Presence, Strong EQ-IQ, High Ethical Standards-Professional/Personal Integrity
• Track Record of Operations Results (safety, care/outcomes, service, value creation)
• Fit with Sona Dermatology’s Mission, Team, Values (desire/passion to make a difference)
• Available for daily area travel (up to 50%). May be required to travel to multiple practices per day.
• 5-10+ Years Management-Operations/P&L Leadership Experience (multi-site, 10-25+ FTE)

Work Environment____________________________________________

Must be able to accommodate a moderate to fast work pace. Must be able to operate within Microsoft Office Suite -proficient with Outlook, Word, and Excel.

Position Type/Expected Hours of Work______________________________

Full-time employees: days and hours of work are typically Monday through Friday, 8:30 a.m. to 5:30 p.m. with one late shift each Thursday and the third Saturday every month from 10am- 3pm.

The ideal candidate will be comfortable with traveling to multiple locations each day if needed.

Benefits_____________________________________

• Competitive Salary and monthly bonus opportunities
• Tons of Growth opportunities
• Extensive hands-on training
• Cell phone allowance
• Full-time employees are eligible for a full benefits package including medical, dental, and vision coverage, paid time off, and paid holidays
• No overnight shifts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

"Patients 4 Life, Employees 4 Life!"

Sona Dermatology is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.