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Application Support Analyst Jobs

Application Support Analyst, Sr (Remote)
By Georgia Tech At , Atlanta, 30332 $73,903 - $100,507 a year
Knowledge of and skill in the installation and maintenance of information technology hardware and software, including server administration
Strong analytical and problem-solving skills, including lateral thinking and the ability to use several techniques and approaches when finding solutions.
Excellent written, oral, and interpersonal skills
Experience supporting Microsoft 365 services and features
Experience supporting cloud storage solutions (e.g., Box, Dropbox, OneDrive)
Experience supporting enterprise meeting solutions (e.g., Teams, Zoom, Slack)
Support Application Analyst Jobs
By QUANTEAM - North America (RAINBOW PARTNERS Group) At Chicago, IL, United States
Following escalation procedures for incident and problem management.
End to end management of specific projects
Creating and management issus and incident tickets
Sharing knowledge within the team to ensure 24/6 global support.
Demonstrating effective customer service skills in communication
Minimum 3 years’ experience within an application support role
Technical Analyst Iii, Application & Infrastructure Support
By Sutter Health At , Sacramento $42.98 - $64.47 an hour
Expert knowledge of assisting in the development of processes and procedures.
Expert knowledge and understanding of information technology concepts.
Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner.
Equivalent experience will be accepted in lieu of the required degree or diploma.
This position is work from home eligible.
There will be after-hours on-call support on a rotational basis (1 week, every 4-6 weeks after 6 months of employment).
Application Support Analyst Jobs
By Parker Water & Sanitation District At , Parker, 80134 $31.96 - $37.60 an hour
Additional education and professional certifications may be required.
Parker Water & Sanitation offers a robust benefits program including:
Solid troubleshooting skills for applications and installing, configuring, updating and integrating software applications.
Working knowledge of electronic mailing systems, SMTP and a Microsoft Exchange 365 environment.
Working knowledge of TCP/IP networking including routing, VLAN, VPN and security in a segmented LAN/WAN environment.
Responsible for the application of updates, patches and hot-fixes to various systems throughout the District.
Application Support Analyst (Erp)
By Yoh, A Day & Zimmermann Company At McKinney, TX, United States
Exhibit strong organizational and time management proficiencies.
Offer outstanding customer service to clients and end-users.
Exceptional interpersonal skills for effective collaboration with team members and clients.
Identify, dissect symptoms, conduct root cause analysis, and meticulously document solutions.
Proficiency in written and verbal communication.
Familiarity with ServiceNow or other ITSM tools.
Application Support Analyst Iii
By Foothill-De Anza Community College District At , $9,352 a month
Prepares feasibility studies, cost and benefits analyses, product evaluation, requirement specifications, designs, and other analyses and documentation.
Data processing management and general administration practices and techniques.
Data management theory, principles, and practices and their application to a wide variety of services and programs.
Principles and practices of application development lifecycle and project management.
Modern and complex principles and practices of computer systems management, analysis, design, and maintenance.
A current resume of all work experience, formal education and training.
(Remote) Application Support Analyst
By Harris Computer Systems At , , Vt
Practical experience and an understanding of incident management, problem, and change management
Experience with release management principles and methodology
Manage and triage incoming external and internal stakeholder requests via JIRA Service Desk
Manage multiple priorities and own your work from end to end
2+ years of experience in an Application Support role
Strong communication skills & bias for action
Senior Application Support Analyst
By SoFi At Seattle, WA, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Senior Application Support Analyst
By SoFi At New York, NY, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Senior Application Support Analyst
By SoFi At San Francisco, CA, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Analyst, Application Support Jobs
By Evolent At United States
Continue to prioritize the employee experience and achieved a 90% overall engagement score on our employee survey in May 2022.
Minimum of 1-2 year(s) of experience working directly with customers.
Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas.
Organizational skills with the ability to handle multiple tasks and projects at one time.
Basic knowledge of web application functionality and fundamental Infrastructure knowledge of computer systems.
Knowledge of MS Office products: Word, Excel, and PowerPoint.
Application Support Analyst Jobs
By SoFi At Frisco, TX, United States
Understand security and compliance requirements for the company.
Occasionally document new policies, procedures, and knowledge base articles.
Must have user support skills, especially interpersonal communication, and patience.
2-3 Years of Service Desk experience, customer service experience desired.
In-depth knowledge of Windows and Mac OS systems in an enterprise environment.
Experience with ticketing systems such as JIRA and Freshservice.
Application Support Analyst Jobs
By SoFi At Jacksonville, FL, United States
Understand security and compliance requirements for the company.
Occasionally document new policies, procedures, and knowledge base articles.
Must have user support skills, especially interpersonal communication, and patience.
2-3 Years of Service Desk experience, customer service experience desired.
In-depth knowledge of Windows and Mac OS systems in an enterprise environment.
Experience with ticketing systems such as JIRA and Freshservice.
Application Support Analyst Jobs
By SoFi At Seattle, WA, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
It Clinical Application Support Analyst
By Panoramic Health At United States
Use of analytical skills and experiences to investigate or escalate support issues.
Time management and prioritization necessary daily
Perform other duties and responsibilities as required, assigned, or requested
Demonstrated knowledge and ability in supporting and configuring AthenaHealth (required)
Experience operating and configuring eClinicalWorks, AdvancedMD, Epic or other EMRs is desirable.
Creating and maintaining documentation on system requirements and system configuration (required)
Senior Application Support Analyst
By CNG Holdings, Inc. At Ohio, United States
Assist with maintenance and enforcement of software configuration management policies and plans across the development teams.
Minimum Education And Experience Required
All the above duties and responsibilities are essential job functions. All job requirements listed indicate the minimum
Document solutions in the knowledge base.
Communicate with members of the development and functional teams to get the additional information needed to solve issues with nebulous requirements.
Mentor and assist with continuing education for Application Support team for systems, tools, SQL scripts, etc.
Application Support Analyst Jobs
By The Intersect Group At Newport Beach, CA, United States
• Experience demonstrating leadership or project management experience
• Designs, develops and maintains reports and dashboards based on business requirements;
• 3+ years of experience in Information Technology, SDLC environment.
• Must have experience supporting large portfolio of apps.
• Hands-on development experience (nice-to-have)
• Monitors the operating performance and system availability of assigned software; performs testing, maintenance, upgrades and/or installations;
Application Support Analyst Jobs
By SMCP – Sandro, Maje, Claudie Pierlot, Fursac At New York, NY, United States
Principal Skills, Knowledge & Abilities Required
Engage with all business areas (Logistics, Retail, Ecom, and Finance) to ensure proper gathering of ‘change requests’.
Ensure solution adoption, and benefit realization.
Advance knowledge of SQL / Oracle / MySQL, DOS commands and EDI standards.
Work knowledge in Microsoft Office Pack
Detailed oriented and strong Analytical and Problem Solving skills.
Customer Support Analyst (Financial Application)
By Workday At Atlanta, GA, United States
Collaborate with Product Managers, QA and Development to determine solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Excellent analytical, problem solving and multitasking skills
Degree in Accounting, Computer Science or Business Systems (or comparable industry experience)
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Handle a queue of financial support cases, prioritizing issues based on severity and customer impact
Foreign Exchange – Application Support Senior Analyst (Hybrid)
By Citi At Irving, TX, United States
Knowledge/ experience of problem Management Tools.
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
About the Team: ICG Production Management
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for an Application Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and assistance to ensure customer satisfaction. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Application Support Analyst Job Description An Application Support Analyst is responsible for providing technical support to users of computer applications. They are responsible for troubleshooting and resolving application-related issues, as well as providing training and guidance to users. Application Support Analyst Job Skills
• Strong knowledge of computer applications and software
• Excellent problem-solving and troubleshooting skills
• Ability to communicate effectively with users
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively
Application Support Analyst Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in application support or related field
• Knowledge of database systems and programming languages
• Certification in relevant software applications
Application Support Analyst Job Knowledge
• Knowledge of computer applications and software
• Knowledge of database systems and programming languages
• Knowledge of troubleshooting and problem-solving techniques
• Knowledge of customer service principles and practices
Application Support Analyst Job Experience
• Experience in application support or related field
• Experience in customer service
• Experience in providing technical support
• Experience in training and guidance
Application Support Analyst Job Responsibilities
• Troubleshoot and resolve application-related issues
• Provide technical support to users
• Train and guide users on the use of applications
• Monitor application performance and make necessary adjustments
• Maintain and update application documentation
• Respond to user inquiries in a timely manner
• Develop and implement application support processes and procedures