Sales Operations Analyst Jobs

About Us

Riskified empowers merchants and shoppers to realize the full potential of eCommerce by making it safe, accessible, and frictionless. Our global team helps the world's most-innovative eCommerce merchants eliminate risk and uncertainty from their business. Merchants integrate Riskified's machine learning platform to create trusted customer relationships, driving higher sales while reducing costs. Riskified has reviewed hundreds of millions of transactions and approved billions of dollars of revenue for global brands and fast-growing businesses across industries, including Wayfair, Wish, Peloton, Gucci, and many more. As of July 29th, 2021, Riskified has begun trading on NYSE under the ticker RSKD.

About the Role

As a key member of the Sales Operations team, you'll be responsible for tracking various measures of success and ensuring the data integrity of our sales tech stack. You'll have a direct connection to the success of Riskified as we expand into new markets and industries. You enjoy regularly analyzing the effectiveness of our processes and systems and finding ways to optimize outcomes. Additionally, you have a wide breadth of experience surrounding demand generation, whether it's marketing, business development, partnerships, or a combination thereof.

More than anything, we are seeking bright, driven people to join us to help make a direct impact on Riskified's growth. If you're the type of person who likes to figure out where problems exist and solve those problems, we'd love to meet you!

What You'll Be Doing

• Stay abreast of competitor and market trends
• Monitor and analyze results to show success through KPIs and quota achievement
• Collaborate cross-functionally within Revenue Operations, Sales Enablement, Finance, and Sales to ensure streamlined processes are implemented
• Assist with the annual planning process
• Maintain strong data hygiene within Salesforce in partnership with Revenue Operations, Sales and the CRM team
• Continually innovate ways to optimize processes
• Build strong relationships across a global, cross-functional team to ensure achievement of business objectives

Qualifications

• Ability to link strategy to clearly actionable initiatives
• Experience working with cross functional teams in a high-growth enterprise software company
• 2+ years sales operations and/or revenue operations experience
• Detail-oriented with strong project management skills, balanced with the ability to think strategically
• Proven success partnering with Sales, Finance, Revenue Operations, and Sales Enablement
• Experience establishing an operating cadence and consistent reporting to support the needs of the business
• A combination of technical credibility, effective communication skills, and an ability to focus on what matters most
• Proven ability to make complex decisions when dealing with ambiguity
• Vast knowledge of Salesforce (or other similar CRMs) and Tableau

The base salary range for this position is $90,000 - $110,000. This range is applicable to candidates who will perform the job either wholly, or in part, within New York City. Actual salary will be based on qualifications, competencies, and location. If you feel this range is not attractive, we encourage you to let us know through the application process.

Base salary is just one part of the pay package at Riskified. All full-time regular employees receive a bonus target and are eligible to receive stock-based awards. Also, our value proposition goes way beyond compensation: our perks and benefits package, culture, community, and learning and development programs are just some of the elements we provide to bring value to our employees. We invite you to apply at www.riskified.com to learn more about what we have to offer.

Life at Riskified

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We're looking for bright, driven, and passionate people to grow with us.

Some of our NYC Benefits & Perks:

• Equity for all employees, 401(k) + matching, commuter benefits
• Our NYC team is currently working in a hybrid of remote and in-office for all our team members
• Commitment to your professional development with global onboarding, sales bootcamp, skills-based courses, full access to Udemy, lunch & learns
• Wide-ranging opportunities to volunteer and make an impact in local communities
• Catered lunch, fully-stocked kitchen, team events, happy hours, birthday celebrations
• Awesome Riskified gifts and swag!
• Yoga, pilates, soccer league, wellness classes
• Fully-covered medical, dental, and vision insurance from your first day

In the News

Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut

Fortune Magazine: Riskified named Best Workplaces in New York for 2022

The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer

Globes: Riskified is among Israel's fastest growing companies

TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site

CTech: Riskified's VP HR on Post-COVID Flexible Work Routines

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.