Administrator, Medical Contracts & Quality Assurance

If you are passionate about improving healthcare services within a correctional environment and are eager to contribute to our mission, we invite you to join our team as an Administrator, Medical Contracts & Quality Assurance.

The Administrator, Medical Contracts & Quality Assurance oversees and administers programs, strategies, and initiatives that are designed to develop, improve, and support health care services provided through Medical Contracts for the Harris County jail system. The Administrator oversees and coordinates certain administrative management, internal and external business affairs, finance, information services, and general administrative and operational functions related to the medical contract. Reports to the Executive Command

Responsibilities

• Serves as a key operational and policy liaison between contractor and the jail medical unit and facilitates delivery of health care services to Harris County jail inmates according to the contract
• Oversees and guides the developing and implementing programs and policies for inmate patient services, quality assurance, public relations, and various healthcare-related activities for the Harris County Jail to ensure contracted care services are delivered efficiently and effectively per local, state, and federal regulations and quality standards.
• Oversees administrative operations of contractors/medical staff (e.g., doctors, nurses, emergency medical technicians, medical records staff) for the Harris County Jail, which includes coordinating workflows and work activities, assisting with training, and providing ongoing support to staff on procedures and protocols
• Responsible for ensuring that health records, reports, and other medical information conform to prescribed standards; ensures that all required reports are submitted according to prescribed time frames.
• Serves as a strategic partner with contractors, department leaders, and governing boards in planning and implementing policies/procedures and initiatives that will assist with the primary mission, goals, and objectives of providing medical care to inmates
• Conducts various medical facility inspections, audits, and work evaluations to ensure health care services and operations are being delivered according to the contract and are compliant with quality assurance standards, safety requirements, and HIPAA regulations
• Researchand evaluate opportunities to improve current operational models and develop new and innovative programs and models to improve the healthcare services provided for the Harris County Jail.

Qualifications

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies
• Bachelor's degree in healthcare administration or a directly related field and nine (9) years of directly related experience, including healthcare operations/administration experience or an equivalent combination of education and direct experience.
• Supervisory experience is preferred.
• Proficient analytical, evaluative, and objective critical thinking skills.
• Knowledge of Texas Commission on Jail Standards (TCJS) jail standards as related to medical regulations; National Commission on Correctional Health Care (NCCHC) Standards and Regulations; and Project management principles, practices, techniques, and tools is highly desirable.