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Quality Assurance Specialist Jobs
Company | WellFlorida Council |
Address | , Gainesville, 32606 |
Employment type | |
Salary | |
Expires | 2023-09-22 |
Posted at | 8 months ago |
Quality Assurance Specialist Position Description
Job Title: Quality Assurance Specialist
Department: Healthy Start
Location: Gainesville, FL; hybrid in-person and remote; requires reliable internet and appropriate
internet speeds (speed test will be conducted during the interview process)
Posting Closes: August 23, 2023
Apply at: https://tinyurl.com/WF1047
Position Summary
This position is responsible for assisting in the coordination and implementation of quality assurance
and quality improvement strategies and activities for all MCH Programs, and to ensure compliance with
program goals and contract requirements. The primary duties of this position are to collect and analyze
data; evaluate services; and to provide technical assistance to program service providers. This position
reports directly to the MCH Quality Manager.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Assists in reviewing, updating, and implementing the Coalition’s Quality Assurance Plan.
- Assists in developing and implementing tools for monitoring programmatic performance, quality
- Implements and monitors programmatic performance, fidelity, and implementation of
programmatic models, via site visits, record reviews, technical assistance, monthly and quarterly
reports, and collaboration with the QA Team, Coalition staff, FAHSC and HSMN, in coordination
with home visiting programs’ supervisors.
- Accesses the Healthy Start data management system to compile and analyze data for quality
- Assists subcontracted service providers with access and use of the Healthy Start data
- Prepares monthly data dashboard reports regarding programmatic services as assigned.
- Provides technical assistance and training to service providers.
- Participates in FAHSC and HSMN committees and work groups to improve data and quality of
- Assists with required case information for monthly MCO interdisciplinary case team (ICT) calls.
- Collects and inputs Participant Satisfaction surveys into the system. Reviews results and
- Assists with all Coalition led activities and community meetings/events.
- Assists with all Contractual reporting requirements.
KEY ATTRIBUTES AND CORE COMPETENCIES (i.e., Knowledge, Skills, and Abilities for an Employee to
Be Successful)
- Demonstrates ability to be proactive and take initiative.
- Must have proficient or expert communication (oral and written skills)
- Must be a critical thinker, well-organized, and detail oriented.
- Have good judgement, empathy, adaptability, and level-headed attitude; demonstrate proficient
- Ability to prioritize and manage multiple tasks.
- Ability to work both independently and in a team setting.
or expert interpersonal skills when interfacing with partners; be assertive and persuasive when
necessary while maintaining positive and productive relationships.
- Intermediate to proficient skills in Microsoft Office (Word, Excel, and PowerPoint). The ability to
- Ability to establish and maintain effective working relationships with Coalition membership,
QUALIFICATIONS
Education
- Four-year degree from an accredited college or university in Public Health or related field
Experience
• Two years of relevant experience.
• Possess a valid Florida Driver’s License (required).
- A safe driving record is required (Driver’s License background check will be conducted prior to
offer of employment and will be conducted annually for organizational insurance purposes).
Other Requirements
- An FDLE background check may be required prior to offer of employment and may be
funders require such a check.
- Level II Background Check may be required prior to offer of employment and may be conducted
such a check.
- HIPAA and confidentiality training will be conducted upon hiring.
WORKING CONDITIONS AND PHYSICAL DEMANDS
- Must be able to maintain stationary position for at least 50% of the time.
- Must be able to occasionally move about inside the office to access file cabinets, copy machines,
- Must be able to consistently operate a computer and other office productivity machinery such
- Must have the ability to communicate information and ideas so others will understand.
- Must have the ability to exchange accurate information with management and other
- Must have the ability to observe details including inspecting, assessing, and determining
- Lifting up to 50 pounds.
- Must have the ability to bend, stretch and reach for items as needed.
- Must have the ability to walk short distances.
- Must have the ability to focus and read forms and instructions for long periods of time.
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