Administrative Assistant/Front Desk

Boca Raton, Florida, United States of America

Guardian Pharmacy of Southeast Florida is part of the Guardian Pharmacy Services network and prides itself on its customer service. Each team member plays an integral part in the success of the pharmacy.

Schedule: M-F 9am - 5:30pm

ATTENTION TO DETAIL.

WORK IN FAST PAST ENVIRONMENT.

TEAM PLAYER.

Previous Administrative Experience Required.

This role is to be performed onsite at a closed-door pharmacy in Boca Raton, Florida. All patient interactions will be over the phone.

Comprehensive training provided side by side with training team.

Must be comfortable working in a high-volume environment.

We offer full time benefits including health, vision, dental and matching 401k options.

Provide a positive image for the Pharmacy while handling the multiple administrative duties associated with day to day interactions with staff and clients.

Attributes Required

• Team Oriented – ability to work effectively and collaboratively with all team members
• Relational – ability to build relationships with business unit management and become “trusted advisor”
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
• Strategy and Planning – ability to think ahead, plan and manage time efficiently

Essential Job Functions (include The Following)

• Assist senior management with projects as needed
• Oversee employee review process and ensuring done timely and to completion
• Make daily bank deposits
• Other essential functions and duties may be assigned as needed
• Comply with all Federal and Company privacy regulations regarding safeguarding of employee information
• Able to work in pharmacy operations as technician to cover for vacations and sick as needed
• Assist in tracking of vacation, sick and personal time-off, utilizing excel spreadsheets
• Maintain tickler files for certification, making sure they are valid and current in order to meet ratios
• Arrange meetings and plan event travel, to include Open House, hotel accommodations, meals, travel, etc.
• Coordinate Fraud, Waste, and Abuse Training activities and communications
• Maintain on call schedule for pharmacists and assist with maintaining and typing out schedules for drivers and other technicians
• File and post licenses for Nurses, Pharmacists, and Pharmacy Technicians making sure they are current
• Perform transaction billing coding and maintain internal expense logs
• Routine reporting or other tasks using pharmacy software system as assigned by management
• Handle mail duties including picking up and delivering mail, mailing and receiving packages (UPS, FedEx)
• Work collaboratively with co-workers to ensure all deadlines for department are met in an efficient manner
• Maintain site security by controlling entry doors and keeping visitor log
• Handle the communication for open benefits enrollment, troubleshooting problems with Atlanta Support
• Operate basic office equipment including copiers, fax machines, postage machines, etc.
• Use multi line telephone, using proper phone etiquette and excellent manners during public interaction
• Assist hiring managers with interviewing and reference checks for both exempt and non-exempt staffing as needed
• Coordinate and submit all new hire paperwork by deadlines

Education And/or Certifications

• Associates degree preferred
• High School Diploma or GED

Skills And Qualifications

• Great attention to detail and accuracy
• 1+ years of related experience (advanced degree may substitute for experience)
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Advanced computer skills; pharmacy operations system experience preferred/required
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate
• Ability to solve problems with minimal direction
• Ability to work independently and deliver to deadlines

Work Environment

• Ability to work flexible hours

Full-Time employees working 30+ hours per week are eligible to enroll in our comprehensive benefits package, which includes medical, dental, vision, short and long-term disability, life and supplemental life insurance, and PTO.

All employees are eligible to enroll in our company matched 401(k) plan.