Account Coordinator Jobs

Inspire is Silverstein Properties' brand differentiator, bringing hospitality services to all facets of the portfolio: our residential buildings, our commercial properties, and Inspire Workspace; our co-working space. Inspire Workspace focuses on fostering company growth from startups to Fortune 500’s by providing superior office solutions. We believe that our clients are more productive when working in a high-quality office environment. We create this through exceptional service, well-designed spaces, and first-class buildings.

What You’ll Do

• Maintain general office premise. This includes but is not limited to stocking supplies, performing general maintenance of area and coffee equipment, monitoring inventory and replenishing kitchen and office supplies, and maintaining general cleanliness.
• Sort, distribute and prepare mail/packages for clients with all mail carriers.
• Interact with members daily to help develop relationships, foster community connections, and obtain feedback on quality of products to maintain member satisfaction and retention.
• Report technology issues within the space including internet, Wi-Fi, telephones, printer machines, etc., to the Technology Group.
• Manage day to day operations including answering incoming calls, handling client requests, registering guests, managing conference room bookings, and accepting deliveries.
• Facilitate client onboarding/offboarding process from inception to completion, activating/deactivating client ID cards, programing for office access, auditing client directory.
• Enter work orders with the building and/or third-party vendors, assist with and/or facilitate general repairs, and track open items through completion.
• Assist the Site Manager in tracking billable client charges.
• All other duties as assigned by Inspire Team and Management.
• Support Inspire team by promoting and attending all community events, as well as assisting with ad hoc projects.
• Contribute and participate in the Inspire Daily Lineup; our daily meetings where we discuss our Service Values, tasks and progress.
• Update and maintain the CRM by entering client information.
• Assist Sales team by ensuring offices are show-ready at all times and answering the leasing line with provided Sales Script.

Who You Are

• Enjoy working in a collaborative, team focused environment, with an emphasis on collective success.
• Knowledge of office neighborhood culture, destinations, activities, venues (food/beverage/ entertainment), transportation/travel options etc.
• Ability to lift up to 50lbs.
• Community event organization and planning.
• Punctual and reliable.
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy.
• Detail oriented, organized, and self-motivated.
• Computer proficiency in Microsoft Excel, Word, Power Point, Outlook.
• Ability to maintain composure under pressure.
• Willingness to work on ad-hoc projects. No task is too small, you are team player and willing to help with any task.
• Customer service oriented with a passion to develop relationships with clients in a diverse community.
• Poised professional with a passion for hospitality.
• Solution oriented and thinks outside of the box. You are not afraid to take risks.

In summary, at Silverstein Properties and all its subsidiaries , we are dedicated to promoting equity and inclusion in our workplace. We welcome applications from candidates of all backgrounds and experiences, valuing the diversity of perspectives and ideas they bring. Join our team and contribute to an inclusive and vibrant environment where every individual's unique contributions are celebrated and valued.

Preferred Qualifications

• Administrative experience preferred.
• Commitment to represent our company and values in a professional and customer-focused manner.
• Passion and understanding for Inspire’s mission and values.

Bonus Points

• Hospitality experience
• Knowledge of hospitality principles and practices

The hiring range for this position in New York is $55,000 -$65,000 per year. The base pay actually offered will take into account the candidate’s job-related knowledge, skills, and experience among other factors.

Silverstein Properties is a privately-held, full-service real estate development, and management firm. Founded in 1957 by Chairman Larry Silverstein, Silverstein Properties has developed, owned and managed more than 40 million square feet of office, residential, hotel, retail and mixed-use properties. Since its inception, the Silverstein brand has stood for integrity, quality, partnership, and community service. In more than six decades of operation, Silverstein Properties has built a reputation for developing exceptional projects, enhancing local communities, providing outstanding services to clients and partners, and driving innovation within the industry.

We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation, commensurate with experience, and our extensive benefits package. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

Silverstein Properties and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Vaccination against COVID-19 is required as a condition of employment with Silverstein. Silverstein requires all employees to be fully vaccinated by the time they begin employment with Silverstein Properties. “Fully vaccinated means” that 14 days have passed since you received at least two doses of a US-approved two-dose vaccine (such as the Pfizer or Moderna vaccines) or the one shot of a US-approved one-dose vaccine (such as the Johnson and Johnson vaccine). All employees will be required to provide proof of vaccination to Silverstein in connection with Silverstein’s mandatory vaccination policy.

Silverstein will comply with the reasonable accommodation provisions of federal, state and local laws for those individuals who are unable to receive the COVID-19 vaccine due to a medical condition or sincerely-held religious belief.