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Remote Technical Support Administrator Jobs

Technical Support Agent - Remote
By Edlio LLC At , Remote
Expand your skill and knowledge to play a bigger role on the team.
Answer phone calls, emails, triage/respond to support cases and manage a diverse workload to meet timelines as outlined in our SLA.
1+ years of experience in a customer service position
Excellent written, verbal and phone etiquette skills
Knowledge of DNS and setting up new domains
CMS and ticketing system experience
Technical Support Representative (Remote)
By Drata At United States
Excellent time management skills and ability to multitask.
Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
Become a technical product knowledge expert on our platform, products, and services with guidance from our Senior team members.
Provide customer service to a wide range of customers, from small businesses to big enterprises and educational institutions.
Contribute to the ongoing internal learning and success of our team by sharing knowledge through mentorship and collaboration.
Service-minded and attentive to giving customers the best possible support and experience with our products.
Technical Support Associate (Hybrid Remote)
By Inlera, Inc. At San Diego, CA, United States
Determines eligibility by comparing client information to requirements.
Utilize active listening and empathy skills.
1-2 years of experience in a customer service/support role is required.
1-2 years of computer application-based technical support experience or IT experience is preferred.
Previous call center experience is required.
Excellent verbal and written communication skills are required with an emphasis on phone etiquette.
Technical Support Operations Project Manager - Remote
By Stryker At , Fort Lauderdale, Fl $95,100 - $204,000 a year
Excellent analytical and project management skills
Providing project management support and governance to all strategic Technical Support initiatives.
Provide project/program management support to the Vocera Technical Support organization
Engage with project stakeholders to develop and manage project plans, outlining task milestones, dependencies, resources, due dates, etc.
BS or equivalent and 6+ years of work experience required
Experience managing large multi-discipline projects for clients
Remote Clover Technical Support Representative
By Fiserv, Inc. At , , Sc $17.50 an hour
12 months of troubleshooting experience in a technical support call center, i.e. hardware, software, web applications and APIs, and network management
Exhibit excellent listening and problem-solving skills and is looking to learn and grow their career
Walkthrough web portal navigation and remote access devices
Dependable, self-motivated with excellent listening and master problem-solving skills; seeking growth and a career development opportunity
Experience working in a fast paced, high volume, metric driven call center environment
Set up and train new users, assist with device preferences and configuration
Technical Support Administrator Jobs
By Agility Partners At Columbus, Ohio Metropolitan Area, United States
Work with Technology Support management to discuss system needs.
Preferred scripting experience or related certifications.
Demonstrated knowledge of, and experience in supporting Microsoft Windows desktop infrastructure and related technologies.
Preferred systems experience Intune, Desktop Central, VMWARE, Air Watch, Apple Business Manager, Jira, Genesys Cloud, and Rezolve.ai.
Ability to prioritize and manage several milestones and projects efficiently.
Responsible for finalization of reported problems. Includes updating knowledge-based system and contacting users to verify closure and ensure satisfaction.
Technical Support Engineer- Remote
By Dassault Systèmes At , New York, Ny $97,568 - $106,000 a year
Provide accurate and complete problem resolution documentation for future reference and management reporting
Manage work requests that describe particular issues, software bugs or customer problems and properly taking ownership of issues through to resolution
Take part in the creation and maintenance of knowledge base data
Continually increase subject matter knowledge on Medidata products
Superior organization and communication skills, both verbal and written
Bachelor’s degree preferably in Computer Science, Information Systems or Life Sciences, or equivalent engineering experience
Technical Support Engineer- Remote
By Splunk At , Salt Lake City, 84105, Ut $40.77 - $56.06 an hour
Experience with the following systems is a must: UNIX (Linux, Solaris, AIX, HP-UX), Windows, and Mac OS
Knowledge in the following areas is a plus: Perl and shell scripting, XML, HTML
Experience in Business Intelligence a plus
Solid knowledge of networking concepts
Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
Superior written and verbal communication skills are a must
Technical Support Senior Representative - Remote
By Cigna At , Hartford, 06152, Ct $22 - $32 an hour

Must be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries. Position Responsibilities: Works with Cigna customers via the telephone to answer ...

Technical Support Engineer- Remote
By Splunk At , Plano, Tx $50.00 - $68.75 an hour
Experience with the following systems is a must: UNIX (Linux, Solaris, AIX, HP-UX), Windows, and Mac OS
Knowledge in the following areas is a plus: Perl and shell scripting, XML, HTML
Experience in Business Intelligence a plus
Solid knowledge of networking concepts
Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
Superior written and verbal communication skills are a must
Technical Support Specialist - Remote (Evening Shift)
By Breezeline At , Aiken, Sc
The shifts offered are in the evening.
This position has no supervisory responsibilities.
Ability to troubleshoot email issues such as blacklists, password resets, and SMPT-POP settings
Medical coverage (including prescription and vision plans)
Life Insurance (1x salary at no cost to employee)
Long and short-term disability insurance (no cost to employee)
Specialist-Advanced Technical Support (Remote)
By TDS Telecom At , Remote $22.45 - $36.48 an hour
Remotely tests lines, trunks, and other facilities.
2 years VoIP troubleshooting or TDM switching experience.
Team lead technical resource & leadership responsibilities within Team
3+ years' computer application experience with a strong proficiency in MS office applications.
2+ years' customer service experience.
2+ years' technical support or call center experience.
Technical Support Analyst - Remote
By Cigna At , Morris Plains, 07950, Nj

Must be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries . Position Summary: Delivers professional activities in the IT Support job family with a ...

Technical Support Engineer (Remote Friendly)
By Imagine Communications At , Denver, 80202, Co
Prior experience with case management systems (Salesforce preferred) and bug ticketing and tracking systems (JIRA preferred).
Experience creating knowledge articles that include resolution details and steps for internal and external use.
Knowledge of and experience with Linux, SQL and Oracle systems
Broadcast and/or cable industry experience and knowledge
Use internal knowledge base to assist with troubleshooting and modify existing articles or write new knowledge articles as required.
3 – 5 years of experience in a client-facing technical role providing client-facing technical/engineering support in a software or cloud environment.
Technical Support Analyst - Remote
By UnitedHealth Group At , Plymouth, 55442, Mn $67,800 - $133,100 a year
Extensive Health Information Management/Coding/CDI experience
Incident escalation to E2E Service Management Team
Provisions end users, and supports issues related to access including remote users
Submit, manage and coordinate CRMs
1+ years of experience working in a Tier 1 help desk and/or technical support role
Experience using Streamline eAbstract, Epic, MS4, Cerner, Virtual Portal, Citrix, VPN environment
Technical Support Associate Analyst - Remote
By Cigna At , Hartford, 06152, Ct $24 - $36 an hour

Manage basic ticket workflows including but not limited to:

Specific areas of responsibility are:

Staff Technical Support Engineer (Remote)
By Stryker At , Fort Wayne, In $73,100 - $117,200 a year
BA in Computer Science or related field, or additional 6 years equivalent work experience considered.
MCSA or MCSE Certifications desirable
5+ years’ experience in customer technical support working in a hosted app environment
MS Windows or Red Hat Enterprise Linux (RHEL) system administration certification preferred
Demonstrated experience with Tomcat or Apache and web service troubleshooting
Proven experience working with Windows service and performance troubleshooting
Jr. System Administrator (Remote Support) - St. Louis, Mo
By Mobomo At St Louis, MO, United States
Coordination of computer maintenance with other Information Technology professionals through change management
Industry-related experience as a Systems Administrator
Experience administering Microsoft Windows machines (Windows 10, Windows Server 2012 and 2016)
Experience with scripting and automation tools
Strong organizational and written communication skills
Bachelor’s Degree in Computer Science or related field
Technical Support Coordinator - Remote | Wfh
By Get It Recruit - Information Technology At Dallas, TX, United States

Get It Recruit - Information Technology helps job seekers connect with employers and opportunities that match their qualifications. Once connected job seekers can complete the full application process ...

Corsair Technical Support - Remote
By Corsair At , Miami, 33135, Fl $16 an hour
Provide effective and consistent communication to management, peers, and escalation resources in support of our customers.
Strong knowledge and ability to speak and write in the English language. Additional language skills are a plus!
Gain knowledge of all of CORSAIR’s products, uses, interoperability, and 3 rd party integrations.
Engage additional resources when necessary to provide a great customer experience.
Strong customer service skills and an eagerness to collaborate with multiple teams.
Dependable broadband internet, excellent reliability, and a quiet place to work from home in a team setting.