Supervisor, Call Center Jobs
By National Jewish Health At Denver, CO, United States
Demonstrates compliance with all state, federal and all other regulatory agency requirements.
Education: High school graduate or equivalent required. Bachelor's degree, in Administration, Healthcare, or related field preferred.
Special Training, Certification or Licensure: None
Voluntary Benefits, like Accident Insurance, Critical Care and Hospital Indemnity
Develops and supervises the orientation program for new Call Center employees.
Develops, arranges, implements staff’s schedules for maximum efficient and effective coverage and serves as a backup for coverage.
Call Center Supervisor Jobs
By Milliman At Dallas, TX, United States
Excellent organization and time management skills.
Understand and manage employee performance to department metrics, taking corrective action as needed
Prior experience supervising employees in a call center
Prior experience evaluating calls, email and chats and providing feedback to employees
Strong working knowledge of proprietary, internal recordkeeping and workflow systems for the administration of pension plans and participant contacts
Strong interpersonal skills with the ability to communicate professionally with employees, participants and clients at all levels
Billing Supervisor Jobs
By Performance Optimal Health At Westport, CT, United States
Supervises a team of 8 within AR / Revenue Cycle Management.
Understanding of coding, billing procedures, collection procedures, and management of staff
3-5 years of supervisory experience.
Strong administrative, reporting, organizational and communication skills
We care from the core.
We sweat the small stuff.
Billing Supervisor Jobs
By D3 Search At Los Angeles, CA, United States
Write and conduct annual staff reviews. Manage any performance concerns in concert with Human Resources.
Experience with Elite Enterprise or 3E; Aderant Expert experience a plus;
Strong interpersonal and client relationship skills;
Exceptional oral and written communications skills.
Regional Billing Supervisor | 5+ yrs. relevant legal billing & supervisory experience.
Compensation /Salary | General Benefits
Billing Supervisor Jobs
By HouseWorks LLC At Woburn, MA, United States
Ability to balance and prioritize workload, and have strong time management skills
3+ years minimum of proven administrative and billing Skills, home care experience a plus
Manage the billing team members
Assist with contract documentation requirements
Provide support to the Billing/Contracts Manager as back and special projects
Experience with managing multiple staff member(s) or 5+ years of home care billing experience
Billing Supervisor Jobs
By Rallye Motor Company At Westbury, NY, United States
Accountable for preventing any DMV investigation and liabilities
5 years of automotive billing and DMV experience handling billing, funding, and DMV processes
Experience handling DMV investigations and audits
Experience training in automotive billing processes
Proven experience and proficiency with CDK, Tri-Vin, Infobahn, and Verifi
BMW dealership experience is preferred
Call Center Supervisor Jobs
By AppleOne Employment Services At Florida, United States
Monitor productivity of agents, coaches appropriately and updates findings to Senior management
High school diploma, general education degree, or equivalent required
2 years’ experience in a contact center, or related field desired
2 years’ supervisory experience leading teams of 25 non-exempt employees, strongly desired
Excellent verbal and written communication skills to include presenting materials in front of a client
Communicate company strategies, client initiatives, performance, and other key information to the team; conduct team meetings/huddles regularly.
Billing Supervisor Jobs
By Diversified Management Group At Abbotsford, WI, United States
3-6 months customer-service experience preferred
Prior experience with cash register and/or cash handling highly recommended
Oversees billing functions, daily biller operations and coordinates to ensure clean claim submission and billing processes are compliant and up-to-date.
Supervises billers in tasks associated with billing, monitoring processes, productivity and quality to ensure timely submission of claims accurately and compliantly.
Reviews and resolves issues related to edits, claim generation, and clean claim rate.
Serves as a resource to staff by
Patient Care Coordinator (Call Center)
By HealthQ At , Beverly, 01915, Ma $19.10 - $26.73 an hour
High School Diploma or the equivalent in education and closely-related work experience.
Excellent verbal and written communication and active listening skills including the ability to communicate effectively with diverse audiences.
At least two (2) years of experience in customer service.
Conduct verification of insurance benefits and document insurance coverage accordingly.
Previous experience in health and human services.
Other “nice to have” skills:
Call Center Supervisor Jobs
By CareTrack Health At Carrollton, GA, United States
Knowledge of call center metrics and performance management.
Reporting on performance to senior management.
Proven experience as call center manager or similar position.
Providing training and coaching to call center agents to improve their customer support skills.
Strong leadership and coaching skills.
Excellent communication and interpersonal skills.
Supervisor Call Center Jobs
By Northside Hospital At , Roswell, Ga
5 years’ experience in a call center as well as in healthcare management preferred.
Formal program and/or project management skills
Experience and knowledge of applicable voice systems/call center software
1-2 years of demonstrated experience leading in a call center environment
Previous experience providing coaching and feedback to team members
Knowledge of Avaya voice systems.
Ar Billing Supervisor Jobs
By University of Utah At , , Ut $28 - $30 an hour
Evaluate a variety of reports for financial and managerial audits.
Ability to plan and prioritize projects to complete commitments, manage time, and meet deadlines.
Experience developing others to meet career and organizational goals.
Supervise staff members by directing workflow, training, and evaluating performance.
Develop and coordinate the billing processes between staff members, departments, and outside agencies.
Monitor the charge-adjustment-receipt structure and initiate changes or improvements.
Patient Scheduler - Primary Medicine Call Center (8:30Am-4:30Pm)
By University Health KC At Kansas City, MO, United States
Experience with customers in hospital, business or insurance office
Knowledge of basic medical terminology
High school diploma or equivalent required
Proficient in use of computer hardware and software
Call Center Supervisor Jobs
By Irby Utility At , Jonesboro, Ar
Strong time management and decision making skills.
More education or experience may be preferred.
Excellent data entry and typing skills.
In-depth knowledge of a company's products and/or services
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Proficiency with computers, especially with CRM software, and strong typing skills.
Westernu Cop Mtm Call Center Patient Advocate
By Western University of Health Sciences At , Pomona, 91766, Ca
Demonstrated oral and written communication skills
Remote position working up to 6 hours per week.
This is a remote position, the work environment is determined by the employee.
Be a licensed pharmacist or a recent grad from the class of 2022 with an active intern license.
Have a good clinical understanding of chronic diseases such as hyperlipidemia, diabetes, and hypertension
Willingness to work and learn in a team environment
Call Center - Patient Support Specialist
By Zynex Medical At , Englewood, 80112, Co From $21 an hour
Complete other duties as assigned by Management.
Zynex Offers Exceptional Benefits (Full-Time Roles):
Essential Job Duties & Responsibilities:
Annual LinkedIn Learning subscription to facilitate employee skill and competency development.
Communicate professionally with patients regarding the use, benefits of, and potential coverage of Zynex’ products.
Provide patient education as needed on Zynex Medical’s medical products, shipping times, and insurance billing processes.
Patient Access Scheduling Coordinator - Overlake Call Center
By Overlake Medical Center At , Bellevue, 98004, Wa
Demonstrated strong communication skills and ability to work effectively with people in stressful situations.
Demonstrated proficient computer keyboard skills.
Hybrid Work Schedule After Probationary Period: Remote & In-Office Days
High school diploma or GED required.
Demonstrated ability to provide exceptional customer service.
Ability to multi-task, be organized and detail oriented.
Obgyn Rn Call Center Supervisor
By AdventHealth Medical Group West FL At , Brandon, 33511, Fl
Valid American Heart Association (AHA) Basic Life Support (BLS) certification.
5+ years of experience in OBGYN outpatient practices preferred
3+ years of experience in clinical nurse telephone triage preferred
2+ years of leadership experience preferred
Paid Days Off from Day One
Mental Health Resources and Support
Supervisor, Dietary Call Center
By Scripps Health At , San Diego, 92121, Ca $31.11 - $46.66 an hour
Three years’ experience in food services, one of which with leadership responsibilities
Dietary Services or Certified Dietary Manager Certification
Customer service skills and excellent verbal and written communication skills
Food Manager Safety Certificate (ServSafe or equivalent)
Our team is dedicated to serving the community with the highest quality of patient care experience.
High school diploma or equivalent
Supervisor, Patient Care Call Center - Remote
By UnitedHealth Group At , Atlanta, 30319, Ga
Call Center Management: 3+ years of experience
Preparing reports and analyzing data to assist management as they determine call center goals
Working with other supervisors and management team members to support the team and maximize customer satisfaction
Monitor and maintain Workforce management systems
Observe Landmark Health policies and procedures, client contract requirements, state guidelines, and NCQA standards
Maintaining current knowledge of all Landmark processes and procedures

Are you looking for a challenging and rewarding role as a Patient Billing Call Center Supervisor? Join our team and help us provide exceptional customer service to our patients. You'll be responsible for managing a team of customer service representatives, ensuring that all billing inquiries are handled efficiently and professionally. With your leadership, we can ensure that our patients receive the best possible service.

Overview:

The Patient Billing Call Center Supervisor is responsible for overseeing the daily operations of the patient billing call center. This includes managing staff, providing customer service, resolving customer inquiries, and ensuring that all billing processes are completed accurately and in a timely manner.

Detailed Job Description:

The Patient Billing Call Center Supervisor is responsible for overseeing the daily operations of the patient billing call center. This includes managing staff, providing customer service, resolving customer inquiries, and ensuring that all billing processes are completed accurately and in a timely manner. The supervisor will also be responsible for training and developing staff, monitoring call center performance, and ensuring that all customer service standards are met.

What is Patient Billing Call Center Supervisor Job Skills Required?

• Excellent customer service skills
• Strong organizational and time management skills
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Knowledge of billing processes and procedures
• Knowledge of customer service standards and procedures
• Ability to work in a fast-paced environment

What is Patient Billing Call Center Supervisor Job Qualifications?

• Bachelor’s degree in Business Administration, Accounting, or related field
• At least 5 years of experience in a customer service or call center environment
• At least 3 years of experience in a supervisory role
• Knowledge of billing processes and procedures
• Knowledge of customer service standards and procedures

What is Patient Billing Call Center Supervisor Job Knowledge?

• Knowledge of billing processes and procedures
• Knowledge of customer service standards and procedures
• Knowledge of customer service software and systems
• Knowledge of call center operations and procedures

What is Patient Billing Call Center Supervisor Job Experience?

• At least 5 years of experience in a customer service or call center environment
• At least 3 years of experience in a supervisory role

What is Patient Billing Call Center Supervisor Job Responsibilities?

• Manage staff and provide customer service
• Resolve customer inquiries and ensure accuracy of billing processes
• Train and develop staff
• Monitor call center performance and ensure customer service standards are met
• Ensure compliance with all applicable laws and regulations
• Develop and implement policies and procedures to ensure efficient operations