Supervisor, Dietary Call Center

Scripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians.

At Scripps Health, you will experience the pride, support, and respect that has been repeatedly recognized as one of the nation’s Top 100 Places to Work.

You’ll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So, if you’re open to change, go ahead, and unlock your potential.

Our team is dedicated to serving the community with the highest quality of patient care experience.

The Supervisor of the Dietary Call Center will provide leadership to the Diet Clerk team. The Diet Clerk responsibilities include processing diet orders, assisting patients with menu selections, and distinguishing between food and medication allergies, maintaining current diet orders and menus to ensure compliance to the physician diet order. Diet Clerks must be able to function effectively in a high-volume call center environment. The Supervisor will partner with all of the Food Service departments across all Scripps sites.

This is a full-time exempt position, varied shift and weekend availability required, located at our Scripps 4S office in Rancho Bernardo.

Required Qualifications:

• Complex problem solving, team development, strategic planning and systems planning/development
• Customer service skills and excellent verbal and written communication skills
• Food Manager Safety Certificate (ServSafe or equivalent)
• High school diploma or equivalent
• Microsoft Office proficiency
• Three years’ experience in food services, one of which with leadership responsibilities
• Able to speak, read and write English

Preferred Qualifications:

• Dietary Services or Certified Dietary Manager Certification
• Associate’s or Bachelor’s degree in related field
• Supervisor experience

Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.