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Patient Billing Call Center Supervisor Jobs

Call Center Supervisor Jobs
By Milan Laser Hair Removal At Omaha Metropolitan Area, United States
Communicating regularly with field managers regarding potential and existing client scheduling
Display superior customer service skills
Superior knowledge of the Client Coordinator role
Display exceptional communication skills, both written and verbal
To be considered for this opportunity, candidates must meet all the following requirements:
Development of the team and quality control resulting in conversion success.
Billing Supervisor Jobs
By Ascendo Resources At Orlando, FL, United States
Minimum of three years of experience in a team-oriented environment, preferably in the medical field.
Deep understanding of medical billing practices, with a must-have knowledge of Home Infusion.
Experience with HomeCare 360 and CPR+ is highly preferred.
(Remote Opportunity - East Coast)
*YOU MUST HAVE EXPERIENCE WITH HOME INFUSION BILLING*
Excellent interpersonal and organizational skills.
Patient Scheduler - Women's Clinic Call Center
By University Health KC At University City, MO, United States
Experience with customers in hospital, business or insurance office
Knowledge of basic medical terminology
High school diploma or equivalent required
Proficient in use of computer hardware and software
Billing Supervisor Jobs
By Artius Solutions At Philadelphia, PA, United States

Education Associates Degree : in related field (Required)

General Experience with State and Federal regulations. (Required)

Call Center Supervisor Jobs
By FLEETCOR At Lexington, KY, United States
Collaborates with Operations Manager to ensure all staff are appropriately trained.
Bachelor’s Degree or three-five years of related supervisory experience.
Proven problem-solving skills, identifying root cause and solutions through a high level of critical thinking.
Proven effective and professional oral and written communication skills with various levels of audience.
Working knowledge of Microsoft Word, Excel, Outlook and the internet.
Prior experience as a subject matter expert for policies and procedures highly desired.
Billing Supervisor Jobs
By New Horizons In-Home Care At Eugene, OR, United States
Base salary commensurate with experience and qualifications
Health benefits: medical, vision and dental, retirement savings and telemedicine
5+ years of experience in Billing and/or Accounting
Experience with large client base and high transaction volume
Excellent problem-solving and communication skills
Oregon State and VA billing experience is a plus
Call Center Director, Patient Outreach
By DocGo At , New York $90,000 - $120,000 a year
Outstanding management skills, with the ability to motivate a team
An analytical approach toward sales data & team member performance management
Manage a team consisting of managers, supervisors, and outbound call center associates based in New York and other locations.
Strong computer skills, including the ability to create and analyze Excel spreadsheets
Excellent written and verbal communication skills
Work with senior-level stakeholders to develop, implement, and execute successful high-volume outbound call center operations.
Call Center Supervisor Jobs
By PrudentRx, LLC At , Remote
Maintaining PrudentRx program skills & knowledge by completing at least eight (8) hours
Effective leadership and analytical skills, including working knowledge of workforce
On-going review of procedures and collaborate with Contact Center Manager and
Oversee the onboarding, training and continued education of the Call Center staff as
Log in to phone system to take/make calls at least 8 hours per month to maintain skills
Complete all necessary continued learning and training requirements per department and company need.
Supervisor - Call Center
By Maximus At , Remote From $42,400 a year
Associate Degree or equivalent combination of education, technical training or work experience considered in lieu of degree
Minimum of two (2) years of experience in a call center environment required
Ability to manage a high level of confidentiality
Excellent organizational, written, and verbal communication skills
Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources
Develop work schedules and assign duties to direct report personnel to ensure efficiency
Call Center Supervisor Jobs
By DialAmerica At , Athens, 30607
Bachelors Degree or 4+ years of management experience preferred
Develop and execute coaching plans based on employee need and as directed by upper management
Excellent written and verbal communications skills
Dynamic personality with a focus on customer service and motivational skills
Flexible scheduling to cover morning, evening, and weekend shift requirements
Here’s just some of what we have to offer:
Patient Experience Specialist (Call Center)
By CHAS Health At , Spokane, 99201, Wa $21.92 - $30.34 an hour
Flexible Work Arrangements - opportunity to work a modified schedule, work part-time, or work from home
Above benefits dependent upon eligibility criteria
Determines needs of caller and manages calls appropriately.
above benefits dependent upon eligibility criteria
for more detail about the benefits package!
Medical, Dental, & Vision Insurance
Call Center Supervisor Jobs
By CONDUENT At , East Hartford, 06108, Ct
Achieving results through knowledge, empathy, and commitment.
Have College degree or equivalent work experience.
Display minimum of two years’ call center experience in a leadership role.
Exhibit customer service skills including call center client processes and procedures.
Have excellent team coaching, training, facilitation, and developmental skills.
Show analytical and interpretive skills.
Call Center Supervisor Jobs
By Entergy At , West Monroe, La
Minimum knowledge, skills and abilities required of the position
Minimum education and experience required of the position
Previous supervisory experience in Customer Service environment preferred.
Handle escalated calls, working directly with internal and external customers
Complete administrative task involving agents, i.e., schedules, time sheets, vacation, etc.
Ensure company's compliance with governmental laws and/or regulatory agency rules.
Call Center Supervisor Jobs
By KO Business Solutions At Tucker, GA, United States
Excellent management and supervisory skills.
Manages a team of assigned customer service representatives and ensures they comply with company guidelines particularly related to quality of service.
Prepares knowledge-based documents such as summaries and responses to frequently asked questions.
Excellent verbal and written communication skills.
Extensive knowledge of customer service procedures and principles.
At least three years of customer service experience required.
Call Center Supervisor Jobs
By DSI At Richardson, TX, United States
Associate degree or equivalent combination of education, technical training, or work experience considered in lieu of degree
Minimum of 2 years of experience in a call center environment required
Ability to manage a high level of confidentiality
Excellent organizational, written, and verbal communication skills
Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
Ensure compliance with company wage and hour policy, including ensuring non-exempt employees get rest and meal breaks
Director Of Patient Services, Call Center Coe
By TEEMA At Greater Chicago Area, United States
Experience leading Call Center Managers and Team Leads within digital health.
Manage and mentor Patient Care Team Managers and Leads in CoE
Lead Patient Care Team, ensuring exceptional patient experiences.
Proven experience managing growth in scale, costs and refining the delivery of Center of Excellence teams.
Proven experience managing large, distributed teams in a fast-paced, complex environment.
Develop scalable infrastructure for patient care delivery, refining operating models, processes, and metrics.
Supervisor, Call Center Jobs
By SmithRx At Plano, TX, United States
Manage every call by accurately resolving the issue, demonstrating compassion, meeting compliance requirements, and ensuring a hassle-free experience for our members
Educate patient members about their pharmacy benefits and serve as a patient advocate to help them source necessary medications they need
Active listening, conversational speaking skills, with a high degree of empathy
Self-starter with the ability to multitask, prioritize and manage time effectively
Excellent verbal and written communication skills
Demonstrate problem-solving skills, information gathering, research, alternatives analysis, applying creative solutions to unique and/or immediate issues
Call Center Supervisor Jobs
By Olliv By CoinFlip At Chicago, IL, United States
Min. 3 years of supervisory/management experience required.
Excellent people management and supervisory skills; Ability to effectively coach and mentor customer service representatives.
Monitor the time management, mood and morale of team members.
Explain products and services in a courteous and respectful manner, demonstrating knowledge of company product lines, services, and policies.
Previous experience in a call-center or high-volume customer support role preferred.
Prior experience as customer support supervisor or similar supervisory position for a minimum of 3 years; previous call-center experience preferred.
Call Center - Patient Connection Supervisor
By Millennium Physician Group At Fort Myers, FL, United States
Previous experience in performance management, handling disciplinary/personnel issues
Implement continuous staff development programs that enhance employee engagement, recognition, service knowledge, skills and morale.
Assist other management team members in identifying trends and establishing call center goals.
Manage and direct the daily activities of a physician based, patient focused call center.
Skill in analyzing information, problems, practices and procedures to recognize alternatives and provide solutions
Good decision-making and communication skills (both written and verbal)
Call Center Supervisor Jobs
By BroadPath At United States
May be managing local and remote team members
Minimum of one year of recent experience as a call center supervisor (preferably managing a healthcare member services team)
Experience managing employee performance including coaching to call center metrics
Must have strong technical skills (Microsoft Windows, keyboarding skills, strong systems aptitude,etc.)
Experience with support channels including telephone, email, and chat
Excellent verbal and written communication skills

Are you looking for a challenging and rewarding role as a Patient Billing Call Center Supervisor? Join our team and help us provide exceptional customer service to our patients. You'll be responsible for managing a team of customer service representatives, ensuring that all billing inquiries are handled efficiently and professionally. With your leadership, we can ensure that our patients receive the best possible service.

Overview:

The Patient Billing Call Center Supervisor is responsible for overseeing the daily operations of the patient billing call center. This includes managing staff, providing customer service, resolving customer inquiries, and ensuring that all billing processes are completed accurately and in a timely manner.

Detailed Job Description:

The Patient Billing Call Center Supervisor is responsible for overseeing the daily operations of the patient billing call center. This includes managing staff, providing customer service, resolving customer inquiries, and ensuring that all billing processes are completed accurately and in a timely manner. The supervisor will also be responsible for training and developing staff, monitoring call center performance, and ensuring that all customer service standards are met.

What is Patient Billing Call Center Supervisor Job Skills Required?

• Excellent customer service skills
• Strong organizational and time management skills
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Knowledge of billing processes and procedures
• Knowledge of customer service standards and procedures
• Ability to work in a fast-paced environment

What is Patient Billing Call Center Supervisor Job Qualifications?

• Bachelor’s degree in Business Administration, Accounting, or related field
• At least 5 years of experience in a customer service or call center environment
• At least 3 years of experience in a supervisory role
• Knowledge of billing processes and procedures
• Knowledge of customer service standards and procedures

What is Patient Billing Call Center Supervisor Job Knowledge?

• Knowledge of billing processes and procedures
• Knowledge of customer service standards and procedures
• Knowledge of customer service software and systems
• Knowledge of call center operations and procedures

What is Patient Billing Call Center Supervisor Job Experience?

• At least 5 years of experience in a customer service or call center environment
• At least 3 years of experience in a supervisory role

What is Patient Billing Call Center Supervisor Job Responsibilities?

• Manage staff and provide customer service
• Resolve customer inquiries and ensure accuracy of billing processes
• Train and develop staff
• Monitor call center performance and ensure customer service standards are met
• Ensure compliance with all applicable laws and regulations
• Develop and implement policies and procedures to ensure efficient operations