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Customer Service Representative Jobs in Arkansas

Customer Service Representative - Clinical
By Accede Solutions Inc (accedesol.com) At United States

Any nice-to-have skills/experience but not required

Prefer knowledge of medical terms and/or health insurance.

Customer Service Representative (Art Gallery)
By Larisa Designs At United States
Documenting customer complaints, issues, and feedback, and offering appropriate solutions and alternatives within specified time limits.
Collaborating with other team members to share knowledge and improve overall customer service performance.
Answering incoming calls promptly and accurately, entering relevant information into the company system in a timely manner.
Listening attentively to customers, understanding their needs, and responding appropriately to achieve customer satisfaction.
Building sustainable relationships and trust with customers through open and interactive communication.
Utilizing the right methods and tools to provide accurate, valid, and complete information to customers.
Senior Customer Service Representative
By Allstate Capital Group At United States
High school diploma, general education degree, or equivalent.
Experience working with customer support.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Customer Service Representative, Medicare Pharmacy
By Molina Healthcare At United States
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Effectively communicates plan benefit information, including but not limited to, formulary information, copay amounts, pharmacy location services and prior authorization outcomes.
3-5 years; healthcare industry experience preferred
Handles and records inbound pharmacy calls from members, providers, and pharmacies to meet departmental, State regulations, NCQA guidelines, and CMS standards.
Provides coordination and processing of pharmacy prior authorization requests and/or appeals.
Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies.
Customer Service Representative, 8:30A-5P Pst (679198)
By Zimmer Biomet At United States
Excellent verbal and written communication skills.
Knowledge of ZDCS, ZSMS, and Livelink preferred.
One Year of prior Customer Service experience required
Timely response and support for all inquiries (call, text, email, system driven, etc.).
Coordinate billing with customers to request/receive purchase orders.
Process purchase orders and order restock of inventory.
Customer Service Representative $40 Per Hour
By ATD Technology LLC At United States
Knowledge, Skills & Abilities Required:
Action Oriented, Approachability, Customer Focus, Humor, Listening, Patience, Self-Knowledge, Technical Learning, Time Management, Written Communication
Knowledge of the health insurance industry and customer service experience preferred.
Responds to calls from providers to confirm eligibility and benefits.
At least two (2) years of customer service experience preferred.
Experience in handling high call volume.
Fep Customer Service Representative Ii
By Premera Blue Cross At United States
Healthcare, benefits, call center, claims processing or Facets experience (Preferred)
Work from home, full time (40 hour week)
Generous benefits package that starts on Day 1 including health, dental, vision, PTO, and incredible retirement packages
Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements.
One (1) year previous customer service experience (Required)
Two (2) years of college level courses or two (2) years’ work experience with phone related customer service (Preferred)
Customer Service Representative Jobs
By Planet Fitness At Mississippi, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Customer Service Representative - Weekends
By Gymdesk At United States
Providing knowledgeable answers to questions about product, pricing and availability
At least 3 years experience in customer service
Excellent phone etiquette, verbal, written, and interpersonal skills
Personal experience in the fitness and sports fields
Experience providing support for software products
Experience using ticketing systems, conference call software (Zoom / Google Meet) and chat software (Slack)
Customer Service Representative Jobs
By EagleBank At Washington DC-Baltimore Area, United States
Knowledge of Platform and Teller system.
Knowledge of deposit products and services.
Knowledge of banking regulations, policies, and procedures.
Basic knowledge of MS Office products.
High School Diploma or equivalent.
2 years Platform/Opening/Servicing/Closing Accounts or equivalent internal EagleBank branch banking.
Customer Service Representative Jobs
By LOOP At United States

Handle customer inquiries and complaints *Provide information about the products and services *Troubleshoot and resolve product issues and concerns *Document and update customer records based on ...

Customer Service Representative I (Us)
By Sage At United States
Excellent typing skills, ability to use keyboard accurately including 10 key experience
Knowledge of all relevant business applications such as a2r, Fresh Desk and SharePoint sites.
Perform accurate data entry including 10 key by touch
Excellent problem-solving ability, verbal, and written communication skills
Effective planning and organization skills to meet deadlines.
Receives incoming order and inquiry related calls and emails from customers.
Customer Service Support Representative
By Sun Life At United States
Dental terminology knowledge and group health insurance experience a plus.
Educates customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
Provides direction on the usage and benefits of self-service tools.
2 years of experience in a high volume customer service environment.
Proven professional verbal and written communication skills.
Ability to efficiently operate a computer and knowledge of Microsoft Office applications.
Member Customer Service Representative Iii
By Premera Blue Cross At United States
Healthcare, benefits, call center, claims processing or Facets experience.
Work from home, full time (40-hour week).
Generous benefits package that starts on Day 1 including health, dental, vision, PTO, and incredible retirement packages.
Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements.
Dedicated to respond to member calls regarding benefits, billing, eligibility, enrollment, appeals, prior authorization, and prescription questions.
Eighteen (18) months previous customer service experience (Required).
Customer Service Representative / Travel Agent
By Heiden Travelverse At United States
Strong phone administration skills and active listening capabilities
Some proven customer support experience or experience as a client service representative
Exceptional communication and presentation skills
Customer Service Representative / Travel Agent (CSR) Responsibilities
Customer Service Representative / Travel Agent (CSR) Requirements
Identify and evaluate customers’ needs to deliver satisfaction
Customer Service Representative Jobs
By Foundever At , Fort Smith, 72901, Ar From $17 an hour
Basic PC navigation skills, including search engine experience, browser navigation, typing in URL’s, completing online forms, etc.
Internal Mobility (84% of our managers are promoted within)
An ability to connect with customers, and offer helpful solutions, with empathy
Excellent listening, verbal and written communication skills
Problem-solve and connect with customers by phone via inbound calls; no sales
Strive to meet and exceed metrics while providing excellent customer service
Customer Service Representative 40$ Per Hour
By MANHATTAN FRUIT 678 INC. At United States
You are knowledgeable and have built and/or supported presentation development for senior management
You are experienced in expense report management
Create and edit senior management presentations utilizing PowerPoint.
Maintain distribution lists, SharePoint sites and file management.
Ability to interact with all levels of employees including senior management.
Calm and confident during high stress situations, experienced in handling confidential and sensitive materials with discretion
Customer Service Representative-Wfh Jobs
By GENESIS HEALTH CLUBS LEES SUMMIT LLC At United States
You are knowledgeable and have built and/or supported presentation development for senior management
You are experienced in expense report management
Create and edit senior management presentations utilizing PowerPoint.
Maintain distribution lists, SharePoint sites and file management.
Ability to interact with all levels of employees including senior management.
Calm and confident during high stress situations, experienced in handling confidential and sensitive materials with discretion
Customer Service Representative-/40$ Per Hour
By 4527 NE 29TH AVE, LLC At United States
You are knowledgeable and have built and/or supported presentation development for senior management
You are experienced in expense report management
Create and edit senior management presentations utilizing PowerPoint.
Maintain distribution lists, SharePoint sites and file management.
Ability to interact with all levels of employees including senior management.
Calm and confident during high stress situations, experienced in handling confidential and sensitive materials with discretion

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for an enthusiastic Customer Service Representative to join our team and provide exceptional customer service to our clients. If you have a passion for helping people and providing excellent customer service, this is the job for you!

What is Customer Service Representative Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Ability to remain calm and professional in difficult situations
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or related field
• Certification in customer service or related field (preferred)

What is Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Representative Experience?

• Previous experience in customer service or related field
• Experience with customer service software, databases, and tools

What is Customer Service Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and escalate issues to management as needed
• Provide accurate information about products and services
• Process orders, forms, and applications
• Identify and suggest possible improvements on procedures
• Follow up with customers to ensure their satisfaction