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Customer Service Representative Jobs in New Hampshire

Customer Service Representative Jobs
By Alice Peck Day Memorial Hospital At Lebanon, NH, United States
Data entry and computer skills.
Verifies insurances; obtains benefit description and pre-certification information.
This could be an entry level position; however, some medical clerical experience in a hospital or diagnostic imaging center is preferred.
Strong organizational and customer service skills.
Anything listed here requires a pre-employment physical by Employee Health to determine if the employee is capable of meeting the requirements.
Ensures patients are aware of preparation requirements when scheduling exams and making reminder phone calls.

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for an enthusiastic Customer Service Representative to join our team and provide exceptional customer service to our clients. If you have a passion for helping people and providing excellent customer service, this is the job for you!

What is Customer Service Representative Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Ability to remain calm and professional in difficult situations
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or related field
• Certification in customer service or related field (preferred)

What is Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Representative Experience?

• Previous experience in customer service or related field
• Experience with customer service software, databases, and tools

What is Customer Service Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and escalate issues to management as needed
• Provide accurate information about products and services
• Process orders, forms, and applications
• Identify and suggest possible improvements on procedures
• Follow up with customers to ensure their satisfaction