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Customer Service Representative Jobs in Delaware

Customer Service Representative Jobs
By Surpass At New Castle, DE, United States
Track market and campaign performance and review data with management personnel on a daily and weekly basis
The ability to work full time to fast track your training into a management role
Exceptional communication skills both written and verbal
A strong desire to grow accompanied by natural leadership abilities
An associates degree or some college experience (preferred but not required)
Attend account meetings and follow up on scheduled appointments in order to bridge the gap between client and consumer
Customer Service Representative Jobs
By CVS Health At , , De $17.00 - $27.90 an hour
Resolves issues without or with limited management intervention.
Effective organizational skills and ability to manage multiple tasks.
Provides education to members to support them in managing their health.
Other activities may include: providing claim status information, benefit coverage interpretations, and explaining plan eligibility.
Works collaboratively with colleagues to deliver the best customer experience,.
Guides members to the appropriate health resource. Offers alternatives where appropriate .

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for an enthusiastic Customer Service Representative to join our team and provide exceptional customer service to our clients. If you have a passion for helping people and providing excellent customer service, this is the job for you!

What is Customer Service Representative Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Ability to remain calm and professional in difficult situations
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or related field
• Certification in customer service or related field (preferred)

What is Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Representative Experience?

• Previous experience in customer service or related field
• Experience with customer service software, databases, and tools

What is Customer Service Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and escalate issues to management as needed
• Provide accurate information about products and services
• Process orders, forms, and applications
• Identify and suggest possible improvements on procedures
• Follow up with customers to ensure their satisfaction