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Call Center Representative Remote Jobs

Call Center Scheduler - Remote - $15 With Commission
By Legacy Restoration At , Orlando $15 an hour
You have used your excellent verbal and written communication skills to keep the financial team informed about progress or roadblocks
3 - 5 years of Call Center experience in - Sales, Customer Service, Collections or Telemarketing
Knowledge of computer and telephone systems - Microsoft and CRM
The ability to persuade and educate customers on the benefits of Legacy products while closing the sale and scheduling their appointment
You have job costing experience in the construction industry
You will need these skills for our Call Center Scheduler position:
Remote Second Shift Call Center Representative - $16.00 - $17.00 An Hour!
By VRI At United States
Excellent oral and written communication skills
Successfully complete new hire training and pass all required compliance testing.
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Call Center Quality Analyst (Remote)
By Balance Staffing Company At United States
Use quality monitoring data management system to compile and track performance at team and individual level.
Now hiring a Call Center Quality Analyst to work remotely! Experience in Licensed Health Insurance highly preferred.
Your experience and skills will include:
Perform call monitoring and provides trend data, quality reports, and feedback to manager
2-3+ years Call Center Experience - ideally in licensed health insurance during AEP season(s)
Outstanding customer service skills and dedication to providing exceptional customer care
Remote Call Center Customer Experience Associate
By Cox Communications At , Oklahoma City, 73116 $18 an hour
REMOTE CALL CENTER CUSTOMER EXPERIENCE ASSOCIATE
Call Center Customer Experience Associate - Remote
High school diploma, GED, or relevant work experience
6 months experience providing customer service or selling products and services
6+ months of experience troubleshooting basic hardware, software, and/or connectivity issues
6+ months of experience working in a position that requires meeting sales goals
Csr 1 - Call Center(Remote Richmond-Va-North Chesterfield )
By Maximus At , Remote Up to $17.50 an hour
Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Track and document all inquiries using the applicable systems.
Complete associated tasks according to the established guidelines.
Meet Quality Assurance (QA) and other key performance metrics.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
Transfer/refer consumers to appropriate entities according to the established guidelines.
Healthcare Call Center (Remote) ($18.00 - $20.00 / Hour)
By Talentify.io At United States
Maintain knowledge of provider scheduling protocols.
Preferred healthcare/medical experience (not required).
1-2 years of customer service experience required, call center experience a plus.
Experience handling a high volume of calls preferred.
Epic experience is a plus.
Answer telephones, schedule appointments, process referrals, and verify patient information.
Wvu-Centralized Scheduler - Call Center - Remote Opportunity - 60025
By WVUH West Virginia University Hospitals At , Morgantown
2. Experience in a medical office setting.
8. Communicate perceived problem/issues to Supervisor or Manager
14. Responsible for collecting all signatures on waivers for managed care at the point of check in
16. Participates in on-going education activities to develop, maintain and enhance professional expertise as monitored by supervision.
1. Strong EPIC skills, including Cadence, Referrals and Prelude preferred
2. Knowledge and understanding of medical terminology preferred
Pharmacy Technician (Call Center) - Express Scripts - Remote, Mo, Oh, Az
By The Cigna Group At , St. Louis, 63110

Express Scripts is hiring a Certified Pharmacy Technician (CPhT) with at least one year of experience in a retail pharmacy, Pharmacy Benefit Mangement (PBM) or Health Plan setting. You must be ...

Remote Call Center (Auto Glass Company)
By Auto Glass Now At , $8.50 - $19.10 an hour

Company:Auto Glass Now Auto Glass Now offers fast, friendly, and convenient auto glass services. As the second largest auto glass repairer in America, our outstanding team works hard to deliver ...

Military Onesource Call Center Support Navigator – Customer Excellence (Remote)
By Leidos At , Remote $36,400 - $75,600 a year
Processes administrative tasks and documents participant interactions and activities into case management system.
Must possess strong customer service skills, knowledge of call center operations.
Strong typing and electronic documentation/research skills
Military spouse or family member or experience in military community highly desirable
Gathers participant feedback and assess participant satisfaction.
Navigates resources, resolves participant concerns, and provides administrative support to call center.
Remote Call Center Representative
By Mount Vernon Police Department At Bridgeville, PA, United States

Full Job Description Call Center Representative Union Role $26.00 - $28.00 /hr Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate ...

Patient Success Representative - Call Center (Remote)
By Brightree At Jonesboro, AR, United States
Understands the unique requirements of patients and provides appropriate direction
Provides patient education to provide patients the ability to make an education decision on ordering new supplies.
1 year of customer service experience
Strong communication skills on the telephone
Key Accountabilities And Decision Ownership
Initiates and receives calls to/from patients requiring resupply of sleep therapy products and collects information needed to complete an order
Employee Advocate/Call Center Representative - Remote | Wfh
By Get.It Recruit - Administrative At Charlotte, NC, United States

Join our dynamic team as a passionate and customer-focused Call Center Representative in an exciting fully remote opportunity! As part of our dedicated Employee Advocate team, you'll collaborate ...

Healthcare Call Center Support Analyst Remote
By Liberty Personnel Services, Inc. At California, United States

Job Details: My client is seeking someone to serve in the capacity of Help Desk Support Analyst. The position is needed due to growth and high call volume. This role will be 2nd shift EST or 1st ...

Remote Call Center Customer Service Representative
By CONDUENT At , $16 an hour
Provide clear, complete, accurate, and objective information based on a full understanding of program requirements
Achieve results through knowledge, empathy, and commitment.
Accurately assist with document enrollment requests, status changes, complaints, and grievances.
Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies
Answering questions about the ending of the Public Health Emergency (Covid)
Basic understanding of a call center environment in a customer service support role and quality monitoring processes.
Hr Call Center Representatives (Remote) ($21.00 / Hour)
By Talentify.io At United States
Develop research skills and ability to resolve HR issues using a case management system
Experience using knowledge database and researching skills
HR experience in payroll and benefits
Eligibility requirements apply to some benefits and may depend on job classification and length of employment
Work remotely from the comfort of your own home
Join a team that is the first point of contact for employee inquiries related to payroll, policies, and benefits
Remote Call Center Representative
By Education Affiliates At , Baltimore, 21236, Md
Accurately and completely portrays educational programs, expected outcomes, student services, and financial consideration to students
Basic PC skills with capability to learn customer service applications
Previous call center / customer service experience preferred
Transfers phone calls to appropriate campus
Provides a professional company image through phone interaction
Organizes workflow to meet departmental goals
Senior Pharmacy Technician Call Center - Remote Tx
By Gainwell Technologies LLC At , , Tx $41,900 - $59,800 a year
2+ years of relevant experience as a pharmacy technician in managed care, insurance, or pharmacy benefit management
Ensure compliance with HIPAA/PHI protocols and requirements.
Complete approval process for straightforward cases, without requiring clinical judgement.
Conduct initial reviews of prior authorization submissions from providers or pharmacies.
Maintain effective communication with providers regarding authorization status and other inquiries.
Handle incoming calls, providing prompt and accurate resolution using available resources.
Call Center Escalations Specialist (Remote, Us)
By Alpine Home Air At Chicago, IL, United States
Possesses excellent verbal communication skills
Paid educational and professional development training
Has 4+ years with a successful track record of problem solving in customer service roles
Can easily navigate computers and CRM systems
Can type quickly and accurately
Has emotional resilience and the ability to handle upset customers in a calm, professional manner
Call Center Representative - Remote | Wfh
By Get It Recruit - Healthcare At Hillsboro, OR, United States

Are you ready to embark on a rewarding journey where you can make a positive impact on people's lives every day? We are looking for enthusiastic and compassionate individuals to join our dynamic team ...

Are you looking for a remote job that offers flexible hours, competitive pay, and the opportunity to make a difference? Look no further! We are looking for an experienced and enthusiastic Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing excellent customer service, managing customer inquiries, and resolving customer issues. If you have excellent communication skills and a passion for helping others, this is the perfect job for you!

Overview A Call Center Representative Remote is a customer service professional who works remotely to provide customer service and support to customers via telephone, email, or online chat. They are responsible for responding to customer inquiries, troubleshooting customer issues, and providing solutions to customer problems. Detailed Job Description Call Center Representatives Remote are responsible for providing customer service and support to customers via telephone, email, or online chat. They must be able to effectively communicate with customers and provide solutions to customer inquiries and problems. They must be able to troubleshoot customer issues and provide solutions in a timely manner. They must also be able to handle customer complaints and provide appropriate solutions. Job Skills Required
• Excellent communication skills
• Strong customer service skills
• Ability to troubleshoot customer issues
• Knowledge of customer service software
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to multitask
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Proficiency in Microsoft Office
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Respond to customer inquiries via telephone, email, or online chat
• Troubleshoot customer issues and provide solutions
• Handle customer complaints and provide appropriate solutions
• Provide customer service and support to customers
• Follow up with customers to ensure satisfaction
• Document customer interactions in customer service software