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Call Center Representative Remote Jobs in Iowa

Csr 1 - Call Center(Remote Richmond-Va-North Chesterfield )
By Maximus At , Remote Up to $17.50 an hour
Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Track and document all inquiries using the applicable systems.
Complete associated tasks according to the established guidelines.
Meet Quality Assurance (QA) and other key performance metrics.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
Transfer/refer consumers to appropriate entities according to the established guidelines.
Military Onesource Call Center Support Navigator – Customer Excellence (Remote)
By Leidos At , Remote $36,400 - $75,600 a year
Processes administrative tasks and documents participant interactions and activities into case management system.
Must possess strong customer service skills, knowledge of call center operations.
Strong typing and electronic documentation/research skills
Military spouse or family member or experience in military community highly desirable
Gathers participant feedback and assess participant satisfaction.
Navigates resources, resolves participant concerns, and provides administrative support to call center.
Remote Call Center Trainer
By Qualfon At , Remote
Other Skills and Experiences (Min)
Delivers training program to New Hires prior endorsement to Nesting.
Answers all questions in a timely manner.
Ensures training rules and regulations are strictly followed.
Provides coaching on specific areas of the trainee.
Provides overview of the training flow and encourages total participation and interaction.
Customer Experience Representative (Call Center Agent) - Remote, Rosemont Area
By Mini Mall Storage At , Rosemont, Il $17 - $19 an hour
Create a genuine and exciting experience for the customer by utilizing active listening and strong communication skills.
Strong customer service and sales skills with ability to overcome objections and close the sales opportunity.
Strong communication skills with the ability to adapt communication style to meet customer needs.
Call Center/Storage industry experience will be considered an asset.
We provide a competitive compensation package comprised of a group benefits plan and discretionary profit-sharing program.
This position is remote but will require travel to the Rosemont, IL office periodically and for training.
Call Transfer Sales Representative Remote
By Wyndham Destinations At , Remote $57,200 - $100,000 a year
Explain the details and sales terms of vacation offers.
Determine guest eligibility to qualify for and purchase timeshare offers.
Excellent communication skills and a strong customer focus.
Hospitality, sales, call center, or marketing experience.
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Receive inbound calls transferred from various sources to promote company products.
Remote Second Shift Call Center Representative | $16.00-$17.00 An Hour!
By Valued Relationships, Inc. At , Remote $16 - $17 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Maintain access to, and security of, highly sensitive materials.
Remote Call Center Representative | $15.00-$17.00 An Hour!
By Valued Relationships, Inc. At , Remote $15 - $17 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Excellent oral and written communication skills
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Remote Third Shift Call Center Representative | $16.00-$17.00 An Hour!
By Valued Relationships, Inc. At , Remote $16 - $17 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Excellent oral and written communication skills
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Remote Third Shift Call Center Associate Manager
By Valued Relationships, Inc. At , Remote
Collaborate with fellow Care Center Assistant Managers and Employee Support to improve the employee experience.
Enables and motivates team members to deliver exceptional client experiences through ongoing support, development, empowerment, and positive reinforcement.
Assist Care Center Managers in development and follow through on all performance and coaching documentation.
Able to fulfill all requirement of a care center representative.
Celebrate and share examples of exceptional client experiences.
1 - 3 years of related professional experience
(Remote) Healthcare Call Center Representative
By Western Growers Family of Companies At , Remote $38 an hour
Moderate computing and keyboarding skills including proficiency with database management.
Proficient organizational and time management skills.
Knowledge of Health Benefits and eligibility preferred.
Good communication and telephone skills with a very clear and concise speaking voice.
Proficient written communications skills with the ability to learn new software and navigate multiple systems at once.
Compensation:$38, 625.60 - $46,040 with a rich benefits package that includes profit-sharing.
Call Center Nurse Rn - Compact States - Remote
By UnitedHealth Group At , Little Rock, Ar $27.07 - $53.08 an hour
Identifies problems or gaps in care offering opportunity for intervention
Provides health education and coaches consumers on treatment alternatives to assist them in best decision making
Supports consumers in selection of best physician and facility to maximize access, quality, and to manage heath care cost
Special projects, initiatives, and other job duties as assigned
3+ years of experience as a Registered Nurse (any clinical setting)
Proficient level of experience with Microsoft Office applications, and solid technical aptitude

Are you looking for a remote job that offers flexible hours, competitive pay, and the opportunity to make a difference? Look no further! We are looking for an experienced and enthusiastic Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing excellent customer service, managing customer inquiries, and resolving customer issues. If you have excellent communication skills and a passion for helping others, this is the perfect job for you!

Overview A Call Center Representative Remote is a customer service professional who works remotely to provide customer service and support to customers via telephone, email, or online chat. They are responsible for responding to customer inquiries, troubleshooting customer issues, and providing solutions to customer problems. Detailed Job Description Call Center Representatives Remote are responsible for providing customer service and support to customers via telephone, email, or online chat. They must be able to effectively communicate with customers and provide solutions to customer inquiries and problems. They must be able to troubleshoot customer issues and provide solutions in a timely manner. They must also be able to handle customer complaints and provide appropriate solutions. Job Skills Required
• Excellent communication skills
• Strong customer service skills
• Ability to troubleshoot customer issues
• Knowledge of customer service software
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to multitask
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Proficiency in Microsoft Office
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Respond to customer inquiries via telephone, email, or online chat
• Troubleshoot customer issues and provide solutions
• Handle customer complaints and provide appropriate solutions
• Provide customer service and support to customers
• Follow up with customers to ensure satisfaction
• Document customer interactions in customer service software