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Vice President Of Service Delivery Jobs

Vice President Of The Operations & Maintenance (O&M) Service Line
By Waséyabek Federal Services At Michigan, United States
Qualifications, Knowledge, Skills, and Abilities:
Project Management Professional PMP Certification.
Design, manage and evolve an organizational structure to successfully achieve the business strategy.
Proactively manage changes in project scope, identify potential crises/risks, and devise and execute mitigation plans.
Manage safety personnel and protocols.
Experience working with SCA Workforce.
Remote - Vice President, National Service Delivery
By One Medical At United States
Experience with lean performance management methodologies required
Consistently achieve member satisfaction, quality, operational and financial targets including effectively managing our overall cost of care
Proven success of developing and implementing strategies that help scale operations to drive results around customer satisfaction, service quality, and profitability
Paid sabbatical after 5 and 10 years
Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Vice President Fintech Delivery Head
By Plaxonic At Irving, TX, United States
20+ Years experience in software services, 15-18+ years’ experience in Financial Services
Experience in Solutioning, Presales and Negotiation
Work with practices for staffing
Own outcome of deliverables across service lines ( Single Point of Contact)
Driving year on year productivity gains through deliberate engineering intervention across tracks
Solutioning with clear understanding of customer pain points – Why, What, How & When
Vice President, Public Service Leadership
By Partnership for Public Service At Washington, United States
Maintain current knowledge on the latest industry trends, including government management, leadership and coaching.
A minimum of 15 years of experience in successful people management, people development and leadership.
Actively participate as a member of the management team, which jointly works to further the Partnership’s strategic goals.
Strong interpersonal skills, including the ability to manage complex relationships with federal officials, private-sector firms, nonprofit foundations, consultants and other organizations.
Solid business acumen, to include basic financials, business strategy, managing change and project management.
Recognized expert with extensive knowledge of leadership development theory and practices.
Senior Vice President, Care Delivery
By Omada Health At United States
Remote first work from home culture
Creates, maintains, and advances a product lifecycle orientation to strategically design, develop, deploy, and optimize our care delivery products/offerings.
Manages and leads connected device strategy including supply chain, vendor selection, and device selection.
Strong analytical and insight-driven problem-solving skills with ability to address business challenges and drive business growth and innovation.
Strong persuasion skills and effective communicator; ability to create and communicate a compelling vision internally and externally.
Oversees the care delivery and coaching team to execute on new and existing member care needs. Achieves outcomes and engagement objectives.
Chief Transformation Office – Change Delivery & Pmo -Vice President
By Deutsche Bank At New York, NY, United States
Extensive knowledge of program delivery lifecycle controls including program governance, scope and benefits management, and delivery assurance
Ensuring alignment with Group change management policies and standards
A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
Educational resources, matching gift, and volunteer programs
Financial services experience required; regulatory remediation change delivery and PMO experience preferred
Vice President Of Service Delivery
By Candidly At United States
Bonus points if prior experience in an enterprise project management office (EPMO)
Hands-on experience using success tools (e.g. help desk (Zendesk), project management, Salesforce, JIRA, Confluence, Gainsight, Client Success app, Gong)
Own the client’s lifecycle, ensuring maximum value throughout onboarding, training and support, client management, renewals, cross sell, expansion and advocacy
Direct, motivate and empower a strong, knowledgeable, and proactive client-facing team that will embody our “Can-doer” attitude.
Partner with sales leaders and account executives to offer account insight to build pipeline volume and accelerate expansion velocity
Experience in high-growth B2B SaaS companies implementing and delivering best-in-class experiences to enterprise-level customers
Vp Of Service Delivery
By Hayden AI At Oakland, CA, United States
Provide expert work order management through driving, following up and closure of assigned trouble tickets.
Manage and correlate multiple events to a single incident.
Effectively manage customer expectations (status and clear description of activities).
Drive service & engineering improvements and establish end-to-end service thinking & 'customer journey-led' working across the portfolio.
Create and define process to troubleshoot and provide corrective action.
Work with multiple internal and external teams to restore service in a timely manner.
Vice President Of Service Operations
By CTB, Inc. At ,

As the Vice President of Service, you will provide visionary planning, strategic leadership and tactical management for Meyn Americas’ Service business, including installation, maintenance and repair ...

Vice President, Delivery Excellence (Virtual)
By US Foods At , Rosemont, Il $197,850 - $226,100 a year
Nice to have project management training or certifications (e.g., PMI).
Bachelor’s Degree required (Business, Engineering, Operations Management, Supply Chain Management or in another relevant field).
12 direct reports (Directors, Managers/Sr Managers of Operations, Industrial Engineers)
Master’s degree or equivalent work experience required.
Minimum 7 years of experience managing analytical resources.
Bring a strategic and cross-functional mindset to continuous improvement and align CI projects with strategic and field goals.
Vice President Service Delivery
By Coforge At Fort Mill, SC, United States
Good time management skills; ability to set priorities, adapt to team needs and meet deadlines
Strong interpersonal, negotiation, adaptation and conflict-management skills
Minimum 3 years’ experience as a project manager / software lead as implementing technology based projects
Strong track record of delivery/account management
Having experience of delivering Digital/Data/modernization programs – knows how to manage the emerging Tech delivery and engage with the client
Experience in working on multiple projects at the same time
Vice President Of Service
By Licensed To Plumb Plumbing LLC At Houston, TX, United States

We are looking for a meticulous vice president to play a significant role in managing staff and overseeing departmental operations. The vice president's responsibilities include overseeing internal ...

Vice President Digital Product Delivery
By Mark Anthony Group At Chicago, IL, United States
Protect and lead digital portfolio with a view towards risk mitigation and issue management
Deliver technology builds on Digital Roadmap (e.g., website development, audience and lifecycle management, partner commerce).
Strong developer of people with a strong focus on engagement, talent management and building an inclusive empowering employee culture
Support long-term digital strategy and drive adoption of digital capabilities across enterprise
Ensure sufficient digital delivery capabilities and resources to support Agile methodology
Build employee engagement and retain staff to through empowerment, development and engaging experiences
Vice President, Agile Delivery (Solution Train Engineer)
By Prudential Financial At Newark, NJ, United States
Experience navigating and influencing matrixed businesses and functions while building strong relationships.
Strong leadership skills with a high degree of emotional intelligence.
Passion for and success record in building new products, capabilities, solutions, and teams.
Certified Release Train Engineer certification
Coordinate dependencies within the primary portfolio and across other portfolios in the Enterprise.
Create organizational Agile maturity through contributions of improved delivery methods for responsible ARTs and/or across portfolios.
Vice President, Delivery Excellence (Virtual)
By US Foods At Rosemont, IL, United States
Nice to have project management training or certifications (e.g., PMI).
Bachelor’s Degree required (Business, Engineering, Operations Management, Supply Chain Management or in another relevant field).
12 direct reports (Directors, Managers/Sr Managers of Operations, Industrial Engineers)
Master’s degree or equivalent work experience required.
Minimum 7 years of experience managing analytical resources.
Bring a strategic and cross-functional mindset to continuous improvement and align CI projects with strategic and field goals.
Vice President, Client Delivery
By Market Defense At United States

Market Defense is the premier marketplace services agency for the beauty industry. We provide full service 3P account management, brand protection, logistics and performance marketing for brands ...

Vice President Of Retail Delivery
By Wheeler Staffing Partners At Los Angeles Metropolitan Area, United States
Manage, support, and coach employees, assisting in their ongoing training and development.
Promote exceptional performance; manage staffing levels and turnover; address underperforming employees; provide timely feedback and effective solutions.
3+ years of experience with a consultative sales approach within a credit union, banking or financial services
5+ years of experience within a credit union, bank, or financial services environment
Basic knowledge of Credit Union/ financial sector operations.
Knowledge and understanding of business and media processes.
Vice President Of Service
By Stealth Monitoring, Inc. At Dallas, TX, United States
10+ years of security industry experience (installation/service/project management/monitoring) preferred.
Mentor and develop individuals on their team to achieve their goals and ultimately take on larger responsibilities as the company scales.
Participate in CBRs when needed as the owner of the ongoing customer experience.
Strong interpersonal, negotiation, follow-up, and documentation skills.
Ability to manage multiple projects with competing priorities and schedules.
Provide quality control mechanism and oversight through a defined service commissioning program.

Are you looking for an opportunity to lead a team of service delivery professionals and make a lasting impact on customer satisfaction? We are looking for an experienced Vice President of Service Delivery to join our team and help us deliver world-class customer service. As the VP of Service Delivery, you will be responsible for developing and executing strategies to ensure that our customers receive the highest quality of service. You will also be responsible for managing a team of service delivery professionals and ensuring that they are meeting customer expectations. If you are a motivated leader with a passion for customer service, this is the perfect opportunity for you!

Overview:

The Vice President of Service Delivery is responsible for leading the service delivery team and ensuring that the organization’s service delivery goals are met. This position is responsible for developing and executing strategies to ensure that the organization’s service delivery objectives are met in a timely and cost-effective manner.

Detailed Job Description:

The Vice President of Service Delivery is responsible for leading the service delivery team and ensuring that the organization’s service delivery goals are met. This position is responsible for developing and executing strategies to ensure that the organization’s service delivery objectives are met in a timely and cost-effective manner. The Vice President of Service Delivery will be responsible for managing the service delivery team, developing and implementing service delivery processes, and ensuring that customer service levels are met. The Vice President of Service Delivery will also be responsible for developing and maintaining relationships with customers and vendors, and ensuring that customer service issues are addressed in a timely and effective manner.

What is Vice President Of Service Delivery Job Skills Required?

• Excellent leadership and management skills
• Strong customer service and communication skills
• Ability to develop and implement service delivery processes
• Ability to develop and maintain relationships with customers and vendors
• Knowledge of service delivery best practices
• Ability to manage multiple projects simultaneously
• Strong problem-solving and analytical skills

What is Vice President Of Service Delivery Job Qualifications?

• Bachelor’s degree in Business Administration, Management, or related field
• 5+ years of experience in service delivery management
• Proven track record of successful service delivery
• Experience in customer service and relationship management

What is Vice President Of Service Delivery Job Knowledge?

• Knowledge of service delivery best practices
• Knowledge of customer service and relationship management
• Knowledge of project management principles and techniques
• Knowledge of budgeting and financial management

What is Vice President Of Service Delivery Job Experience?

• 5+ years of experience in service delivery management
• Proven track record of successful service delivery
• Experience in customer service and relationship management

What is Vice President Of Service Delivery Job Responsibilities?

• Lead the service delivery team and ensure that the organization’s service delivery goals are met
• Develop and execute strategies to ensure that the organization’s service delivery objectives are met in a timely and cost-effective manner
• Manage the service delivery team and develop and implement service delivery processes
• Ensure that customer service levels are met
• Develop and maintain relationships with customers and vendors
• Ensure that customer service issues are addressed in a timely and effective manner
• Monitor and analyze