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Vice President – Global Service Jobs

Vice President, Global Shares Project Management Office
By JPMorgan Chase & Co At , Newark, 19713, De
Project Management Professional (PMP) certification
Required qualifications, capabilities and skills:
Preferred Qualifications, capabilities and skills:
Managed Mergers & Acquisitions integrations, change management, other large scale projects or business initiatives across lines of businesses
Execute the program management structure and processes for ensuring ownership, execution and tracking of all deliverables
Managed integrations, change management or other large scale projects or business initiatives across lines of businesses
Vice President, Global Support Services
By Flywire At , Remote
Analyze support data and metrics to make data-driven decisions and report on performance to senior management.
Proven experience in a leadership role within a global support organization, ideally serving Education, Healthcare, or B2B customers.
Drive continuous improvement initiatives to enhance support capabilities, efficiency, and customer satisfaction.
Manage and mentor a diverse team of support managers and specialists across various locations.
Ensure a world-class customer support experience by overseeing timely and effective resolution of issues.
Prepare and manage the technical support budget, ensuring efficient resource allocation.
Vice President, Knowledge And Information, Global Business Organization
By Google At Mountain View, CA, United States
Bachelor's degree or equivalent practical experience.
20 years of industry experience creating and managing internal and external communications.
Experience working directly with C-level product-oriented leaders as an advisor.
Experience as corporate spokesperson and public representation of the company.
Experience and ability in partnering with policy teams to work on challenging regulatory issues.
Excellent written and verbal communication skills, with a portfolio of both proactive communications and professional reactive communications and strategies.
Vice President, Global Support Services
By Flywire At United States
Analyze support data and metrics to make data-driven decisions and report on performance to senior management.
Proven experience in a leadership role within a global support organization, ideally serving Education, Healthcare, or B2B customers.
Drive continuous improvement initiatives to enhance support capabilities, efficiency, and customer satisfaction.
Manage and mentor a diverse team of support managers and specialists across various locations.
Ensure a world-class customer support experience by overseeing timely and effective resolution of issues.
Prepare and manage the technical support budget, ensuring efficient resource allocation.
Senior Vice President – Ticket Sales And Service
By Milwaukee Brewers At Milwaukee, WI, United States
Online educational platform for personal and professional development
Exceptional health and dental rates, and fully covered vision package
401(K) match and an additional annual contribution from the Club
Collaborative recognition program and incentives
Paid time off for volunteering
Year-round diversity, equity and inclusion training and development
Vice President, Global Support
By Flywire At United States
Analyze support data and metrics to make data-driven decisions and report on performance to senior management.
Proven experience in a leadership role within a global support organization, ideally serving Education, Healthcare, or B2B customers.
Drive continuous improvement initiatives to enhance support capabilities, efficiency, and customer satisfaction.
Manage and mentor a diverse team of support managers and specialists across various locations.
Ensure a world-class customer support experience by overseeing timely and effective resolution of issues.
Prepare and manage the technical support budget, ensuring efficient resource allocation.
Vice President, Global Customer Support
By WorkForce Software At United States
Experience managing large teams, both on premise and remotely
Lead and demonstrate superior technical and procedural excellence, while independently managing complex escalations and providing a superior customer experience
15+ years of work experience in customer support and production service roles
10+ years’ experience in enterprise B2B SaaS business
Experience transforming, leading, and scaling Production Operations and Customer Support teams.
Excellent communication skills, especially in customer services situations
Vice President Global Sourcing
By MHS At , Atlanta, Ga
Manage vendor selection and qualification processes to ensure that all suppliers meet the company's quality standards, pricing expectations, and delivery requirements.
10+ years of experience in Supply Chain Management, Sourcing/Procurement, and leading projects/teams
Experience in: project purchasing, contract negotiation and execution, and risk management
Work closely with the finance team to develop and manage budgets and forecasts for sourcing activities.
Strong understanding of ethical, legal, and environmental standards related to sourcing and supply chain management.
Manage a team of sourcing professionals, providing leadership, coaching, and development opportunities to ensure high performance.
Vice President Global Operations
By Belvac At Lynchburg, VA, United States
Minimum of 15 years manufacturing operations experience including plant management.
An extensive background in driving continuous improvement activities to improve operational performance including knowledge of lean management systems and lean tools.
Experience in international business operations ideally including multi-site facility oversight.
Multi-site responsibility including but not limited to manufacturing facilities in Virginia, New York, Czech Republic, Netherlands, and China.
A B.S. or B.A. in Business, Engineering or Materials Planning with a Master’s in Business Administration strongly preferred.
Minimum of Lean Six Sigma Green Belt.
Vice President, Client Service Center
By Louis Vuitton At Irving, TX, United States
Build, pitch and manage the CSC operations budget. Adhere to budget guidelines while continuously seeking upside potential and additional opportunity
Based on deep analysis and evolving performance, continuously develop and implement initiatives that further optimize business performance and the Client experience
Partner with the New York Corporate team to develop sales forecast and areas for growth and resulting needs
Inspire and lead a diverse & inclusive team, creating a sense of belonging for all employees
Instill a sense of accountability within CSC ensuring all employees understand and deliver to expectations
Represent the needs of the CSC across all factors of the business and effectively communicate strategies to drive change
Vice President, Global Growth Marketing
By Seismic At San Diego, CA, United States
15+ years of experience Marketing to B2B customers in a fast-paced environment.
Experience shaping and managing web and digital strategies and channels
Extensive experience working with sales and customer success teams in order to consistently deliver pipeline across segments.
Experience managing agencies and budgets
Experience with centralized planning and regional execution, including in EMEA and APAC
Strong partnership, people, and communications skills
Vice President Global Project Management
By RevCats At United States
Experience cultivating, managing, and developing remote resources across diverse cultures, personality types, functions, and skills across time zones preferred
Vice President, Global Project Management/ FT, Perm W2
Manage and deliver regular project pacing reports with suggested next actions for the PM team, Client Services, cross-functional leaders, and executives
Lead department staffing, and assignment of accounts and projects by individually playing to the qualifications and strengths of each
Manage and mentor PMs to build strong relationships and provide the highest quality of project engagements
Experienced in using and adapting Wrike tools and templates
Senior Vice President, Global Programs
By GLOBAL COMMUNITIES OF HOPE At United States
Progressively responsible experience in international development and humanitarian work, with at least 10 years in senior leadership positions.
Experience with and appreciation for the value of private fundraising.
Excellent communication and interpersonal skills with the ability to effectively communicate across diverse cultures.
Drive the integration of layered cross-sectoral nexus approaches and best practices into programs to maximize impact and sustainability.
Direct the planning, implementation, monitoring, and evaluation of all global programs, ensuring their quality, effectiveness, and impact.
Cultivate and maintain strong relationships with existing and potential donors, ensuring alignment between donor priorities and organizational objectives.
Senior Writer And Content Strategist, State Street Global Advisors, Vice President
By State Street Global Advisors At Boston, MA, United States
Experience in Financial Services; familiarity with and interest in investment management topics. Knowledge of investment management industry a plus.
Curiosity and some knowledge of investment management, markets, and the economy.
Experience working with remote, offshore teams.
Write and edit articles and white papers in collaboration with investment professionals; gather feedback and manage approvals.
Manage editorial projects from conception through production, layout, and compliance.
10+ years of experience in business-to-business writing and editing for sophisticated audiences.
Vice-President - Global Markets - Professional Relationship Manager
By BNP Paribas CIB At Philadelphia, PA, United States
5+ years of experience in relationship management, sales, research and/or client-facing role
Interacts regularly with management and department leaders.
Ensure Client Risk Management & Front Office Regulatory & Conduct Duties
Be accountable for client portfolio risk management (Counterparty and Credit Risk, FS, ABC, PIC, ESG reputational risk, etc.)
2+ years of experience in KYC/AML/CTF and/or ability to demonstrate strong knowledge on these topics
Ensure KYC responsibilities as RM
Senior Vice President, Global Programs
By Global Communities At Silver Spring, MD, United States
Responsibility Area: Team Leadership, Management and Capacity Building
Strong analytical and problem-solving skills.
Strong written and verbal communication skills.
Strong coordination, collaboration, and networking skills.
Progressively responsible experience in international development and humanitarian work, with at least 10 years in senior leadership positions.
Experience with and appreciation for the value of private fundraising.
Vice President Of Global Transportation
By DSJ Global At Indianapolis, IN, United States
• 10 – 12 years of related experience, with 5 –7 years of progressive management experience
• Highly experienced and proficient with Microsoft Office Suite, with advanced Excel skills required
Manages the bulk tank truck and railcar programs, overseeing the distribution of goods within North America.
Collaborates closely with regulatory bodies to ensure compliance with NAFTA, EPA, FDA, and USDA regulations, including labeling requirements.
Ensures the company's compliance with all domestic and international shipping requirements.
• Experience with SAP required
Vice President, Public Service Leadership
By Partnership for Public Service At Washington, United States
Maintain current knowledge on the latest industry trends, including government management, leadership and coaching.
A minimum of 15 years of experience in successful people management, people development and leadership.
Actively participate as a member of the management team, which jointly works to further the Partnership’s strategic goals.
Strong interpersonal skills, including the ability to manage complex relationships with federal officials, private-sector firms, nonprofit foundations, consultants and other organizations.
Solid business acumen, to include basic financials, business strategy, managing change and project management.
Recognized expert with extensive knowledge of leadership development theory and practices.
Global Vice President Process Engineering
By United Staff Source At Detroit, MI, United States

Are you a visionary technologist? A master of your craft, with a burning desire to shape the future of automotive supply manufacturing for the next century? Do you have global experience supporting ...

Brand Strategist, State Street Global Advisors, Assistant Vice President
By State Street Global Advisors At Boston, MA, United States
Bachelor’s degree with at least 5-7 years of experience in communications, marketing or brand management
Experience with rebrands – from either an agency or in-house perspective
Excellent verbal and written communication skills that provide clear direction and enable collaboration between teams
Experience building relationships, confidently interacting with all levels of leadership and understanding and valuing cultural differences
Strong interpersonal, analytical, and organizational skills
Ability to manage multiple stakeholders and feedback effectively

Are you looking for an exciting opportunity to lead a global service team? We are seeking an experienced Vice President to join our team and help us provide exceptional customer service to our customers around the world. As Vice President of Global Service, you will be responsible for developing and executing strategies to ensure our customers receive the highest level of service. You will also be responsible for managing a team of service professionals and ensuring that they are delivering the best possible customer experience. If you have a passion for customer service and a commitment to excellence, this could be the perfect role for you!

Overview:

The Vice President – Global Service is responsible for leading the global service organization, providing strategic direction and oversight to ensure the highest levels of customer satisfaction and operational excellence. This position will be responsible for developing and executing a comprehensive service strategy, driving service innovation, and leading the global service team to ensure the highest levels of customer satisfaction.

Detailed Job Description:

The Vice President – Global Service will be responsible for leading the global service organization, providing strategic direction and oversight to ensure the highest levels of customer satisfaction and operational excellence. This position will be responsible for developing and executing a comprehensive service strategy, driving service innovation, and leading the global service team to ensure the highest levels of customer satisfaction. The Vice President – Global Service will be responsible for developing and implementing service processes, procedures, and standards, and for managing the global service team to ensure the highest levels of customer satisfaction. This position will also be responsible for developing and managing service budgets, and for developing and maintaining relationships with key customers and partners.

What is Vice President – Global Service Job Skills Required?

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to develop and implement service processes, procedures, and standards
• Ability to develop and manage service budgets
• Ability to develop and maintain relationships with key customers and partners
• Ability to identify and resolve customer service issues
• Ability to analyze customer feedback and develop strategies to improve customer satisfaction
• Knowledge of service industry trends and best practices

What is Vice President – Global Service Job Qualifications?

• Bachelor’s degree in Business Administration, Management, or related field
• Minimum of 10 years of experience in customer service, operations, or related field
• Proven track record of success in leading a global service organization
• Experience in developing and executing service strategies
• Knowledge of service industry trends and best practices

What is Vice President – Global Service Job Knowledge?

• Knowledge of customer service processes, procedures, and standards
• Knowledge of service industry trends and best practices
• Knowledge of service budgeting and financial management
• Knowledge of customer service software and systems

What is Vice President – Global Service Job Experience?

• Minimum of 10 years of experience in customer service, operations, or related field
• Proven track record of success in leading a global service organization
• Experience in developing and executing service strategies

What is Vice President – Global Service Job Responsibilities?

• Develop and execute a comprehensive service strategy
• Develop and implement service processes, procedures, and standards
• Manage the global service team to ensure the highest levels of customer