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Vice President – Global Service Jobs in Arkansas

Vice President Global Enterprise Sales
By Hanover At United States

If this challenging yet rewarding opportunity sounds like your dream job, we want to speak to you!

This role is a base and bonus in the $400,000s with an equity play pushing to $500,000+.

Remote - Vice President, National Service Delivery
By One Medical At United States
Experience with lean performance management methodologies required
Consistently achieve member satisfaction, quality, operational and financial targets including effectively managing our overall cost of care
Proven success of developing and implementing strategies that help scale operations to drive results around customer satisfaction, service quality, and profitability
Paid sabbatical after 5 and 10 years
Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Vice President Global Manufacturing Quality
By Weber & Company At United States
Management track record of leading team performance and remediation
Proven communication skills that generate results in various global cultures
Application of Advanced Quality tools and QMS experience, within a plant
Energized engagement to excel in a highly visible; fast-paced environment
Lead congruence across multiple time zones; and to be on the floor, travel 50% globally
Fluency of working with complex instruments, preferred; medical devices, a must
Vice President Global Alliances
By Genpact At United States
Expand knowledge and expertise in Genpact capabilities/offerings to effectively collaborate internally and with targeted partners
Must have relevant years of experience in alliance management, sales or business development roles in a services environment
Excellent Project and Program Management skills including design and execution on global business plans
A self-starter needing minimal management oversight to perform day to day responsibilities
Identify areas where Genpact and the managed partner(s) can collaborate to build a new differentiated product or offerings
Knowledge of the top tier technology players in the market for finance & accounting
Vice President, Global Support Services
By Flywire At United States
Analyze support data and metrics to make data-driven decisions and report on performance to senior management.
Proven experience in a leadership role within a global support organization, ideally serving Education, Healthcare, or B2B customers.
Drive continuous improvement initiatives to enhance support capabilities, efficiency, and customer satisfaction.
Manage and mentor a diverse team of support managers and specialists across various locations.
Ensure a world-class customer support experience by overseeing timely and effective resolution of issues.
Prepare and manage the technical support budget, ensuring efficient resource allocation.
Vice President, Global Support
By Flywire At United States
Analyze support data and metrics to make data-driven decisions and report on performance to senior management.
Proven experience in a leadership role within a global support organization, ideally serving Education, Healthcare, or B2B customers.
Drive continuous improvement initiatives to enhance support capabilities, efficiency, and customer satisfaction.
Manage and mentor a diverse team of support managers and specialists across various locations.
Ensure a world-class customer support experience by overseeing timely and effective resolution of issues.
Prepare and manage the technical support budget, ensuring efficient resource allocation.
Vice President, Global Customer Support
By WorkForce Software At United States
Experience managing large teams, both on premise and remotely
Lead and demonstrate superior technical and procedural excellence, while independently managing complex escalations and providing a superior customer experience
15+ years of work experience in customer support and production service roles
10+ years’ experience in enterprise B2B SaaS business
Experience transforming, leading, and scaling Production Operations and Customer Support teams.
Excellent communication skills, especially in customer services situations
Vice President Global Project Management
By RevCats At United States
Experience cultivating, managing, and developing remote resources across diverse cultures, personality types, functions, and skills across time zones preferred
Vice President, Global Project Management/ FT, Perm W2
Manage and deliver regular project pacing reports with suggested next actions for the PM team, Client Services, cross-functional leaders, and executives
Lead department staffing, and assignment of accounts and projects by individually playing to the qualifications and strengths of each
Manage and mentor PMs to build strong relationships and provide the highest quality of project engagements
Experienced in using and adapting Wrike tools and templates
Senior Vice President, Global Programs
By GLOBAL COMMUNITIES OF HOPE At United States
Progressively responsible experience in international development and humanitarian work, with at least 10 years in senior leadership positions.
Experience with and appreciation for the value of private fundraising.
Excellent communication and interpersonal skills with the ability to effectively communicate across diverse cultures.
Drive the integration of layered cross-sectoral nexus approaches and best practices into programs to maximize impact and sustainability.
Direct the planning, implementation, monitoring, and evaluation of all global programs, ensuring their quality, effectiveness, and impact.
Cultivate and maintain strong relationships with existing and potential donors, ensuring alignment between donor priorities and organizational objectives.
Vice President, Global Expansion Advisory Services
By G-P/Globalization Partners At United States
Strong leadership and management skills, with a track record of building and leading high-performing teams
Bachelor's degree in business administration, finance, or a related field; MBA preferred
Experience in global entity setup and operations preferred
Excellent communication, negotiation, and presentation skills, with the ability to interact effectively with senior executives, customers, and partners
Strong analytical skills, with the ability to analyze data and develop insights that drive business decisions
Ability to work in a fast-paced, dynamic environment, with a high degree of flexibility and adaptability
Vice President Of Global Sales
By Elevate Pharma Ltd At United States
Develop and execute effective sales training programs to enhance team members' skills and product knowledge.
Represent them at industry conferences, trade shows, and client meetings, promoting the company's services and capabilities.
Extensive experience in building and leading high-performing sales teams in a global environment.
Strong understanding of laboratory services, particularly in the areas of Central Lab capabilities and Specialty Lab services.
Exceptional leadership, communication, and interpersonal skills.
Strong analytical and problem-solving abilities.
Vice President Global Marketing
By Reneo Pharmaceuticals At United States
• Ability to manage external vendor relationships and overall ad agency management
ESSENTIAL FUNCTIONS & PRIMARY RESPONSIBILITIES:
• Ensure compliance with regulatory requirements for all promotional efforts to healthcare professionals, patients, caregivers, and pharmacies
• Orphan disease experience is strongly preferred
• Ensure that Reneo is sharing the same impactful messaging in all international markets
• Provide commercial assessments of potential new assets and/or additional product indications
Vice President Of Service Delivery
By Candidly At United States
Bonus points if prior experience in an enterprise project management office (EPMO)
Hands-on experience using success tools (e.g. help desk (Zendesk), project management, Salesforce, JIRA, Confluence, Gainsight, Client Success app, Gong)
Own the client’s lifecycle, ensuring maximum value throughout onboarding, training and support, client management, renewals, cross sell, expansion and advocacy
Direct, motivate and empower a strong, knowledgeable, and proactive client-facing team that will embody our “Can-doer” attitude.
Partner with sales leaders and account executives to offer account insight to build pipeline volume and accelerate expansion velocity
Experience in high-growth B2B SaaS companies implementing and delivering best-in-class experiences to enterprise-level customers
Vice President, Global Revenue Operations
By Fivetran At United States
Strong project management skills and organizational skills, with the ability to prioritize and manage multiple projects simultaneously
Design and manage ICP globalization and segmentation strategies
Act as the product manager for the needs of the business, including territory planning, operational performance reporting, and business process design
Collaborate with finance to ensure policies are up to date and plans are financially viable
Strong working knowledge of GTM systems, strategies, and best practices
Expert analytical and problem-solving skills
Vice President, Global Communications & Public Engagement
By Hanson Search At Washington DC-Baltimore Area, United States
Comfortable engaging with and presenting to C-suite level and senior political figures and proven experience representing organisations
Demonstrable ability to design and implement communications strategies involving global stakeholder (including government and lawmakers), media, social and digital activities
Open to location in London, UK and San Francisco, USA.

Are you looking for an exciting opportunity to lead a global service team? We are seeking an experienced Vice President to join our team and help us provide exceptional customer service to our customers around the world. As Vice President of Global Service, you will be responsible for developing and executing strategies to ensure our customers receive the highest level of service. You will also be responsible for managing a team of service professionals and ensuring that they are delivering the best possible customer experience. If you have a passion for customer service and a commitment to excellence, this could be the perfect role for you!

Overview:

The Vice President – Global Service is responsible for leading the global service organization, providing strategic direction and oversight to ensure the highest levels of customer satisfaction and operational excellence. This position will be responsible for developing and executing a comprehensive service strategy, driving service innovation, and leading the global service team to ensure the highest levels of customer satisfaction.

Detailed Job Description:

The Vice President – Global Service will be responsible for leading the global service organization, providing strategic direction and oversight to ensure the highest levels of customer satisfaction and operational excellence. This position will be responsible for developing and executing a comprehensive service strategy, driving service innovation, and leading the global service team to ensure the highest levels of customer satisfaction. The Vice President – Global Service will be responsible for developing and implementing service processes, procedures, and standards, and for managing the global service team to ensure the highest levels of customer satisfaction. This position will also be responsible for developing and managing service budgets, and for developing and maintaining relationships with key customers and partners.

What is Vice President – Global Service Job Skills Required?

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to develop and implement service processes, procedures, and standards
• Ability to develop and manage service budgets
• Ability to develop and maintain relationships with key customers and partners
• Ability to identify and resolve customer service issues
• Ability to analyze customer feedback and develop strategies to improve customer satisfaction
• Knowledge of service industry trends and best practices

What is Vice President – Global Service Job Qualifications?

• Bachelor’s degree in Business Administration, Management, or related field
• Minimum of 10 years of experience in customer service, operations, or related field
• Proven track record of success in leading a global service organization
• Experience in developing and executing service strategies
• Knowledge of service industry trends and best practices

What is Vice President – Global Service Job Knowledge?

• Knowledge of customer service processes, procedures, and standards
• Knowledge of service industry trends and best practices
• Knowledge of service budgeting and financial management
• Knowledge of customer service software and systems

What is Vice President – Global Service Job Experience?

• Minimum of 10 years of experience in customer service, operations, or related field
• Proven track record of success in leading a global service organization
• Experience in developing and executing service strategies

What is Vice President – Global Service Job Responsibilities?

• Develop and execute a comprehensive service strategy
• Develop and implement service processes, procedures, and standards
• Manage the global service team to ensure the highest levels of customer