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It End User Services Technician Jobs

Manager End User Services
By Prosum At San Diego, CA, United States
Team Management: Experience managing a team of 20+ members, preferably oriented towards Service Desk.
Mobile Device Management: Experience in managing mobile devices, with a significant emphasis on:
Change Management: Understanding the importance and process of managing changes in IT infrastructure.
Configuration Management: Managing and maintaining hardware and software configurations.
Must have skills / experience:
IT Service Management (ITSM) Tools: Familiarity with ITSM toolsets and related processes, including:
It User Support Technician - Level Ii
By County of Riverside At Perris, CA, United States
Provide customer service via phone and remote support; implement hardware upgrades for new or existing office locations.
Create, check status, and dial in services for cisco accounts; report failed data circuits and phone equipment to appropriate external vendor.
Diagnose, troubleshoot, repair software, hardware, and network malfunctions.
Log inventory hardware assets and report capital assets after installation.
Inform and train users in equipment and software operation.
Prepare and maintain technical documentation and procedures; perform preventative maintenance and repair hardware.
Service Desk Support Specialist, Is End User Services, Full Time, Days, Baptist It Center
By Baptist Health At Jacksonville, FL, United States
Requiring working knowledge and skills to perform a defined set of analytical or technical operational processes.
Applying experience and skills to complete assigned work.
Minimum 2 years of related experience Required
Providing technical support to the organization's internal users of computer applications and hardware.
Answering questions regarding system procedures, online transactions, systems status, and downtime procedures, and is typically located within a call center.
Collaborating with network services, software systems engineering, and/or application development in order to restore service and/or identify problems.
It Analyst - End User Support
By Duke University At , Durham, 27710
Understanding and basic knowledge of workstation remote management and software distribution.
Participate in proactive device management and have strong communication skills, paying constant attention to customer needs.
Provide support for remote access and international travel
Graduation from a four-year college or university and one-year experience in the information technology field or customer service field; OR
Experience installing, upgrading, maintaining, and troubleshooting RedHat Enterprise Linux, CentOS, Ubuntu, Fedora, and other distributions of Linux.
Strong experience with Linux command line including OS configuration, software installation and configuration, domain binding, and writing custom scripts
It End User Support
By State of New Mexico At , Santa Fe, 87505 $43,021 - $68,834 a year
Education and years of experience must be related to the purpose of the position.
These combinations of education and experience qualify you for the position:
# of months or years of experience specified in the minimum qualification
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
This position is a Pay Band IB
Interviews are anticipated to be conducted within two weeks of closing date.
It Technician - End User Support
By Healthcare IT Leaders At New York, NY, United States
Leading end user device deployment across all the facilities, ensuring configuration standards are met.
Assist with the creation and maintaining of the deployment schedule and timeline for end user device deployment
Oversee the deployment technicians and ensure they are performing their functions promptly, accurately and completing all required documents
Unbox, assemble, configure and deploy end user devices throughout the System
Must be able to work on a W2
It End User Services Technician
By CommonSpirit Health At , Lexington, 40504 $22.89 - $33.20 an hour
General knowledge of Operational Level Agreements (OLAs) and always works within those metrics.
2-4 years of experience in the service industry.
Solid customer service skills required.
Strong knowledge of Windows operating system environment, network printing systems and Microsoft Office modules.
May be assigned to one or more projects as a project team member.
Responsible for desktop hardware support to the user community for functional area(s) and ensure reliability of the devices.
It Support Technician - End User Services
By Missouri Southern State University At Joplin, MO, United States
Requires the ability to use computers for data entry.
Requires excellent problem solving and troubleshooting skills.
Review and respond to customer requests for support.
Assist student technicians as needed.
Maintains equipment inventories such as printers, projectors, battery backups and other hardware components.
Travels to provide on-site repair services across campus.
Director Of End User Experience (It)
By Locality At , New York, 10017, Ny $200,000 - $225,000 a year
Lead and provide day-to-day management of direct reports while improving organizational culture through excellent end-user experience
Strong experience with telecom management (vendors, billing, services, equipment, SIP, VOIP, analog, PRI, PSTN, etc.)
Solid working understanding of ITIL, SOX, HIPAA, security best practices, and service management systems like SBM, ServiceNow, etc.
Accurately plan and track financial forecasts for assigned cost center(s); accurately manage licensing, subscriptions, and contracts
Experience managing teams of 4 or more for medium to large size projects or work efforts at/or under budget
Experience with large office relocations – budgeting, planning and executing
It Sr End User Services Specialist
By Dignity Health At , San Francisco, 94109, Ca $38.93 - $56.45 an hour
Maintains the device asset management system and the knowledge management systems to capture knowledge and work processes.
Associates degree or technical institute degree/certificate or 4-6 years relevant experience is required.
4-6 years of experience in the service industry.
Advanced customer service skills required.
Performs troubleshooting for highly complex hardware, software and system problems for multiple device types.
Works on multiple projects as a project team member. Acts as a subject matter expert in one or more areas.
Tech Iii - It End User Services
By Wynn Las Vegas At , Las Vegas, Nv
Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
Offer timely technical support and teach users how to utilize computers correctly.
Ability to manage service requests and incidents within ITSM solution.
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
Assist in creating knowledgebase articles, checklists, FAQs and End User training.
Work closely with other support teams including desktop support, NOC, application support, project managers and engineers to resolve technical issues.
It End User Services Technician
By CommonSpirit Health At , Silverdale, 98383, Wa $26.51 - $38.44 an hour
General knowledge of Operational Level Agreements (OLAs) and always works within those metrics.
2-4 years of experience in the service industry.
Solid customer service skills required.
Strong knowledge of Windows operating system environment, network printing systems and Microsoft Office modules.
May be assigned to one or more projects as a project team member.
Responsible for desktop hardware support to the user community for functional area(s) and ensure reliability of the devices.
It End User Services Specialist
By Dignity Health At , San Bernardino, 92411, Ca $29.16 - $42.28 an hour
Maintains the device asset management system and the knowledge management systems to capture knowledge and work processes.
Associates degree or technical institute degree/certificate or 4-6 years relevant experience is required.
4-6 years of experience in the service industry.
Advanced customer service skills required.
Performs troubleshooting for highly complex hardware, software and system problems for multiple device types.
Works on multiple projects as a project team member. Acts as a subject matter expert in one or more areas.
It Helpdesk And User Support - Lead - Government Services
By HORNE At Ridgeland, MS, United States
Provide management reports on help-desk operations and issues regarding the support of Information Resources.
Bachelor's degree in Information Technology, Information Systems, or a closely related field OR equivalent combination of education and experience
Manage helpdesk and user support staff.
Conduct performance evaluations and monitor team performance.
Assign work to technical staff to ensure timely and effective response
Monitor helpdesk operations and escalate help-tickets to ensure client's problems are handled expeditiously
Manager, It End User Services,
By Episource At Gardena, CA, United States
Bachelor’s degree or equivalent combination of education and experience
Throughout your next six months at Episource, you’ll develop the team based on skills and business needs.
Remote culture with company equipment, virtual access, and monthly internet allowance
Self-managed Flexible Time Off / Paid Time Off + eight paid holidays per year
Career Development: Tuition reimbursement, certifications, and seminars
Multiple years of tech support experience, preferably in the healthcare or technology industry
It End User Support Analyst I - Remote | Wfh
By Get It Recruit - Information Technology At Dallas, TX, United States

Are you passionate about providing exceptional support to end users? Do you love working with MacOS? We have an exciting opportunity for you to join our friendly and dedicated team as an IT End User ...

It Services Technician Jobs
By SpaceX At Hawthorne, CA, United States
Manage on site inventory and the total lifecycle of IT assets.
Troubleshoot software and hardware issues, in person and remotely.
1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
Experience supporting Mac iOS and Linux environments.
Technical certifications (i.e. A+, Network+, MCSE).
Working knowledge of audio-visual equipment.
It Services Technician Jobs
By SpaceX At Cape Canaveral, FL, United States
Manage on site inventory and the total lifecycle of IT assets.
Troubleshoot software and hardware issues, in person and remotely.
1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
Experience supporting Mac iOS and Linux environments.
Technical certifications (i.e. A+, Network+, MCSE).
Working knowledge of audio-visual equipment.
End User Services Manager
By Innoviva Specialty Therapeutics, Inc. At Waltham, MA, United States
oMS MDM Autopilot/Intune Management and Administration
§Provide guidance training to end users regarding data Content Management
Manage and support the outsourced Help Desk and Depot services.
Manage the IT related tasks around onboarding and offboarding staff members.
Manage daily technical operations of facility including repair services, equipment installation/delivery, IT supplies/accessory ordering, and moves.
Manage/Maintain hardware inventory and software licensing.
It User Support Technician (Closes June 2, 2023)
By Crook County At , Prineville, Or $20.94 - $28.15 an hour
1 year of experience working in an IT support role providing customer service in a Microsoft AD environment.
3-5 year(s) experience working in an IT support role.
This position has no supervisory responsibilities
End user support of all IT hardware and software for all services provided by Crook County IT for the County.
IT administration of all IT hardware and software for all services provided by Crook County IT for the County.
Microsoft 365 cloud platform & Azure administration.