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Company | SpaceX |
Address | Cape Canaveral, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-07-30 |
Posted at | 9 months ago |
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
- Network support and troubleshooting. From device connectivity to VLAN configuration.
- Configure non-traditional network attached devices (production, metrology and test machines) and interface with SpaceX infrastructure.
- Troubleshoot software and hardware issues, in person and remotely.
- Develop new workflows and solutions, working directly with IT engineering groups and other internal/external resources to resolve complex issues.
- Procure, configure and deploy computer hardware and mobile cellular devices.
- Configure and troubleshoot desktop, label and large multifunction printers.
- Write instructional documentation and convey highly technical ideas in terms that non-technical people can understand.
- Provide 1st and 2nd, and 3rd tier support to SpaceX employees:
- Manage on site inventory and the total lifecycle of IT assets.
- High school diploma or equivalency certificate.
- 1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
- Experience supporting Microsoft technologies.
- Technical certifications (i.e. A+, Network+, MCSE).
- Working knowledge of audio-visual equipment.
- Due to the high visibility of this position, excellent written, verbal and phone communications skills.
- Able to work independently while maintaining patience with the constant interruptions.
- Comfortable working with mission critical and sensitive systems, with a sense of urgency appropriate to the responsibilities.
- Experience supporting Mac iOS and Linux environments.
- Must be willing to work extended hours, weekends and overtime as needed.
- Must be flexible to work various shift patterns (i.e. early morning to afternoon, or afternoon to later evening).
- Must be physically fit enough to regularly lift up to 25 lbs. for duties (i.e. delivering computers, unpacking and rack-mounting equipment).
- Must have valid driver's license.
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C.
- 1157, or (iv) Asylee under 8 U.S.C.
- 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
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