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Transportation Call Center Contact Agent Jobs

Contact Center Agent Jobs
By Simpluris, Inc. At Oviedo, FL, United States
Excellent written and verbal communication skills
Contact center agent or other contact center experience is preferred
Experience We Need From You...
Answer inbound calls dealing with a variety of questions and issues on a diverse portfolio
Reply to inbound emails dealing with a variety of questions and issue on a diverse portfolio
Process escalations ensuring to collaborate with necessary parties to get the right response
Contact Center Agent I
By Liberty University At , Remote
2. Performs proactive outbound calls to provide students with updated information regarding their Financial Aid status.
3. Complete SharePoints, follow up with students and work on Special Projects.
4. Works effectively as a team member, embracing and fostering LU’s mission.
6. Performs other duties as assigned.
Scheduling Representative - Contact & Call Center
By WakeMed At , Raleigh

About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our ...

Contact Center Associate - Authorizations Agent - 100% Remote
By Frontdoor At , Nashville, 37230, Tn $16 - $17 an hour

Overview Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service ...

Contact Center Agent Jobs
By Capillary Technologies At United States
2. Excellent communication and interpersonal skills
· Experience using Windows based packages (Word , Excel)
· Experience of using the Internet
5. Able to retain knowledge and understand multiple process
Clients listening in when visiting)
Categorise your job into 3-5 main areas of accountability. Divide these into steps explaining the main activities.
Contact & Command Center Analyst - Call Center - Part-Time - 29 Hours
By Whataburger At San Antonio, TX, United States
Experience and/or education in Windows OS, service management software, e-mail, voicemail, internet/intranet, cell phones, desktop support, preferred
HDI-Support Center Team Lead; HDI-Knowledge Centered Support; CompTIA Security+; MCP; CCNA or other related certification is a plus
Must be able to work the normal business hours as set by management for the team that Family Member supports
Develops and refines the Contact Center’s Knowledge Base, Work Instructions and Standard Operating Procedures related to all technical issues and technology.
Assumes additional responsibilities as assigned
High school diploma/GED equivalent or equivalent work experience
Contact Center Rn – Call Center
By Memorial Hospital of South Bend At Springfield, IL, United States

CONTACT CENTER RN – CALL CENTER Marietta Memorial Hospital, 401 Matthew Street, Marietta, Ohio, United States of America Req #4623 Monday, July 10, 2023 Status: Flex Time – 48 hours Hours: 9a-5p, ...

Comic Artist Agent Or Contact Agent
By Butxido Entertainment At United States
Knowledge of comic narrative language and the industry at large.
Taking care of the artists in your agency through constant communication.
Provide legal advice to your represented artists by reviewing contracts.
Act as an artistic interpreter, translating what editors want from them.
Send their samples, communicate with the editors and even meet them at events.
A desire to understand and support artists.
Deputy Director Of Contact Call Center
By Equus Workforce Solutions At Houston, TX, United States
Minimum five years of Call Center/Contact Center management experience
Measurable experience in managing and growing profitable satisfied accounts and/or relevant account management experience.
Effective leadership and analytical skills including working knowledge of financial statement analysis, staffing models, scheduling, and telecom opportunities.
Strong mentoring and relationship building skills with ability to effectively manage group and interpersonal conflict situations.
Computer Skills: Microsoft Outlook and Word, knowledge of Ring Central contact center technology a plus
Manages and expands client and coworker relationships.
Contact Center Agent Jobs
By Hussmann At Bridgeton, MO, United States
Handle inbound calls from customers or technicians 24/7/365. Able to dispatch when necessary.
Handle follow up and escalation of service calls when applicable
During non-business hours, weekends, and holidays monitor and dispatch service calls to technicians using the on-call application, and escalating when necessary.
Contact Center Agent Jobs
By Hussmann At Greater St. Louis, United States
Our organization offers benefits that are the best fit for you at every stage of your career:
Handle inbound calls from customers or technicians 24/7/365. Able to dispatch when necessary
Handle follow up and escalation of service calls when applicable
During non-business hours, weekends, and holidays monitor and dispatch service calls to technicians using the on-call application, and escalating when necessary
**You will be eligible for a hybrid work schedule**
Contact Center Associate - Authorizations Agent - 100% Remote
By Frontdoor At , Atlanta, 30309, Ga $16 - $17 an hour

Overview Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service ...

Supervisor - Contact Center Call/Referral
By EvergreenHealth At , Kirkland, 98034, Wa $33.40 - $55.02 an hour
License, Certification, Education or Experience:
Associate’s degree or equivalent combination of education and experience
Knowledge of Cisco Call Manager system
Ability to manage multiple priorities and direct activities
Demonstrates problem-solving skills and deals with new situations with flexibility and creativity
Effective customer service and staff development skills
Contact Center Associate - Authorizations Agent - 100% Remote
By Frontdoor, Inc. At Nashville, TN, United States
Knowledge of how to read a contract
Knowledge of business unit policies and procedures
Computer skills (Microsoft Word, Excel, Outlook)
Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor.
Responsible for authorizing repair/replacement of covered systems or appliances.
Negotiates pricing with contractors. Informs customers of non-covered claims when applicable.
Contact Center Associate - Authorizations Agent - 100% Remote
By Frontdoor, Inc. At Atlanta, GA, United States
Knowledge of how to read a contract
Knowledge of business unit policies and procedures
Computer skills (Microsoft Word, Excel, Outlook)
Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor.
Responsible for authorizing repair/replacement of covered systems or appliances.
Negotiates pricing with contractors. Informs customers of non-covered claims when applicable.
Supervisor, Contact Center (Established Call Center)
By City of Hope At , Irwindale, Ca $31.00 - $50.41 an hour
Basic education, experience and skills required for consideration:
Preferred education experience and skills:
2 years of related experience in a healthcare environment.
1 year of leadership experience.
High School Diploma or equivalent.
Call or Contact Center environment.
Financial Aid Contact Center Agent I
By Liberty University At , Remote

The Financial Aid Contact Center (FACC) Agent I is responsible and accountable to the Supervisor - FACC. The mission of the FACC Agent I is to efficiently and accurately process inbound and proactive ...

Call Center Agent (Contact Center) - 4800 (39786)
By Carter BloodCare At Bedford, TX, United States
One year of computer experience and working knowledge of computer applications
One year of customer service experience
Excellent verbal communication skills (listening and speaking)
Good comprehension of computers, computer applications and good typing skills
Knowledge of HemaTerra programs related to scheduling donors (training provided)
Knowledge of the blood donation process (training provided)
Scheduling Representative Contact & Call Center
By WakeMed At , Raleigh, Nc

About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our ...

Coordinator - Transportation Services Call Center
By Inland Empire Health Plans At , Rancho Cucamonga, 91730, Ca

Position Summary/Position Under the general direction of the Transportation Services Manager and Supervisor, the Transportation Services Call Center Coordinator is a high paced position that requires ...

Are you looking for a job that offers a great work-life balance and the opportunity to help people? Become a Transportation Call Center Contact Agent and join a team of dedicated professionals who are passionate about providing excellent customer service!

Overview Transportation Call Center Contact Agents are responsible for providing customer service to clients who call in to inquire about transportation services. They answer questions, provide information, and help customers make decisions about their transportation needs. Detailed Job Description Transportation Call Center Contact Agents are responsible for providing customer service to clients who call in to inquire about transportation services. They answer questions, provide information, and help customers make decisions about their transportation needs. They must be knowledgeable about the various transportation services available, including bus, train, taxi, and other options. They must be able to explain the services in a clear and concise manner, and be able to answer any questions that customers may have. They must also be able to handle customer complaints and resolve any issues that may arise. Job Skills Required
• Excellent customer service skills
• Knowledge of transportation services
• Ability to explain services in a clear and concise manner
• Ability to handle customer complaints
• Ability to resolve customer issues
• Good communication skills
• Good problem-solving skills
• Ability to multitask
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of transportation services
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of transportation services
• Knowledge of customer service principles
• Knowledge of customer service software
• Knowledge of call center operations
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Answer customer inquiries about transportation services
• Provide information about transportation services
• Assist customers in making decisions about their transportation needs
• Handle customer complaints and resolve customer issues
• Follow up with customers to ensure satisfaction
• Maintain accurate records of customer interactions