Ticket Operations Intern Jobs

Must have excellent verbal and written communication skills

Oversees the processing and delivery methods of all plan ticket orders and requests

Assists with the daily financial reportingtotheFinancialdepartment,including delivery of account payments

Assists in all areas of ticket operations and reporting on game days

Assists with managing of single game and season plan inventory

Responsible for game day communication between Pelicans and Saints Ticket Operations’ andallboxofficestaff

Oversee the renewal process for season tickets including invoicing, inventory management, and distribution of all-season ticket plans.

Knowledge of TM Access Manager, TMOne, EMT, Account Manager Tools, and Online Account Manager required

Develop and manage department budget goals for operating expenses

A minimum of 3 years of experience managing a Ticket Office in a related or similar ticketing environment

Strong attention to detail, excellent communication skills, extensive customer service skills.

Professional knowledge of Microsoft based programs: Outlook, Excel, Word, Powerpoint.

1-2 years of experience with Ticketmaster ARCHTICS, TMONE, Price Master, TM Presence, Account Manager as well as other TM applications preferred.

Candidate should be very organized with great attention to detail, time management and be a team player.

Skilled and proficient in Microsoft office – Excel, Word etc.

Work closely with finance department on tracking and keeping seamless records of payables and receivables.

Manage and supervise all game day employees with ticket issues and customer service on game days.

1-2 years working in a professional sports environment or equivalent setting preferred.

Manage relationship with Marian University Maintenance and contractors

Work with General Manager to hire, train, and manage intern team and roughly 100 game day staff members

Sales focus: groups, season tickets, ticket packages, business memberships, some sponsorships

Promote and sell all types of group and picnic options to organizations and individuals

Handle incoming ticket calls, provide customer service to current and potential ticket package holders

Effectively monitor client’s satisfaction with follow-up both before and after event

Technical support for the league’s regular and post season ticketing programs. To include request processing, fulfillment, inventory management, and financial reconciliation.

Hands-on experience and full working knowledge of Ticketmaster Archtics ticketing system.

Operational support for onsite resolution centers, mobile ticketing support teams, gameday fan experiences, and event customer service resources.

8+ years of experience in high volume event ticketing, fan experiences and credential programs.

Experience in large scale domestic and/or international events or large venues.

Clear & concise written and verbal communication skills.

Knowledge and experience with iOS and Android products, platforms and devices

Literate in Excel or another data management tool preferred, but not required

Provide above and beyond - WOW - GT experience, while helping customers with their purchasing needs

Ninja like skills on the internet, ability to leap to multiple sites and tasks with lightning speed

Confident speaking and writing skills

Experience with ticketing as a customer (sports, concerts, etc)

Knowledge and experience with iOS and Android products, platforms and devices

Literate in Excel or another data management tool preferred, but not required

Provide above and beyond - WOW - GT experience, while helping customers with their purchasing needs

Ninja like skills on the internet, ability to leap to multiple sites and tasks with lightning speed

Confident speaking and writing skills

Experience with ticketing as a customer (sports, concerts, etc)

Technical support for the league’s regular and post season ticketing programs. To include request processing, fulfillment, inventory management, and financial reconciliation.

Onsite support of the ticket office operations, pre-week distribution and fulfillment process, ticket resolution and inventory management.

Hands-on experience and full working knowledge of Ticketmaster Archtics ticketing system.

Operational support for onsite resolution centers, mobile ticketing support teams, gameday fan experiences, and event customer service resources.

8+ years of experience in high volume event ticketing, fan experiences and credential programs.

Experience in large scale domestic and/or international events or large venues.

2+ years of experience utilizing ticketing systems and software (SeatGeek, Ticketmaster, etc.)

Outstanding customer service skills and a team-player mindset

Process ticket sales orders and requests daily for both the New Orleans Saints and New Orleans Pelicans

Assist in reporting and all ticket operations functions on game days

Coordinate inventory for both single game and season ticket plans

Coordinate the overall operation of the Saints and Pelicans will call and sales/box office windows on all game days

Excellent time management and organizational skills.

Strong written and oral communication, prioritization, and organization skills

Must have knowledge of the sport of football

Assist in the processing and establishment of PSLs (Personal Seat License), season tickets, groups, and single game ticket accounts

Provide game-day support in the area of the ticket resolution, customer service and in-house technology.

Provide daily support to our sales and service departments in their efforts to support our season ticket holders

Excellent time management and organizational skills.

Strong written and oral communication, prioritization and organization skills

Must have knowledge of the sport of soccer.

Assist in the processing and establishment of season ticket, group and single match ticket accounts.

Provide game-day support in the area of ticket resolution, customer service and will call.

Provide daily customer service to season ticket account holders and the general public.

The Athletics Department is seeking an Assistant Director of Ticket Operations. This is a full-time (1.00

Indicate how you intend to recruit for this search

Competitive / External - open to ALL qualified applicants

The closing date has been extended in order to expand the original applicant pool.

You will also be required to answer two supplemental questions in the application process regarding your

Minimum Education and Experience Requirements

Required Qualifications, Competencies, and Experience

Preferred Qualifications, Competencies, and Experience

Prior experience in an NCAA Division I intercollegiate Ticket Office.

Is this an internal only recruitment?

University Program Specialist - Journey