Ticket Operations Associate Jobs

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If you are interested in sports jobs with the New Orleans Saints and Pelicans, you’re in the right place!
Who We Are
The mission of the New Orleans Saints and New Orleans Pelicans is to be #1 in everything we do and to be a global brand to all of our fans. We take pride in the growth and success of the entire Gulf Coast region and are committed to leveraging our resources and goodwill to foster meaningful change for the greater good of society and our community. We celebrate individuality and value all identities and experiences, and value the perspectives of our team members. Our team members are integral to our success, and we stand beside them through success and hardship. We make it a priority to make all team members feel included and their opinions be heard. Together, we win!
Who You Are
You want to be part of a team that values community, integrity, excellence, and an organization where people come first and are celebrated. You love the industry of sports, and are excited by the potential of working for two major leagues, the NFL and the NBA. You understand and appreciate that New Orleans is a unique city with so much to offer, and you want to be a part of the vibrant community that wants to see it’s teams be the best. You are passionate, driven, and ready to work hard and have fun.
Position Summary
Do you have an interest in being part of a ticket sales and service team with two of the most exciting teams in the NBA and NFL? We are looking for people who want to get an opportunity to use their skills and join our Ticket Operations team at the New Orleans Pelicans and Saints. TheTicket Operations Associateis responsible for providing support to all facets of the Ticket Operations Department of the New Orleans Pelicans and New Orleans Saints, including but not limited to the processing of sales ticket orders and requests as well as maintaining accounts. The Ticket Operations Associate also assists with all aspects of Box Office Management on game days. This is a temporary, 10-month position based in Metairie, LA.
What You Will Be Doing

• Possess a knowledge of the events in other departments in order to answer customer questions or direct them to the proper staff member
• Assists in all areas of ticket operations and reporting on game days
• Responsible for game day communication between Pelicans and Saints Ticket Operations’ andallboxofficestaff
• Assists with the daily financial reportingtotheFinancialdepartment,including delivery of account payments
• Oversees the processing and delivery methods of all plan ticket orders and requests
• Assists in the overall operation ofthe Pelicans and Saints Will Call windowson all Pelicans and Saints game days
• Assists with the maintenance all accounts with regards to accounts’ financial details, seat relocations, seat/ticketupgrade requests, and the editing of account information based upon approvedpolicies and procedures
• Assists with managing of single game and season plan inventory

What You’ll Bring

• Must be self-motivated, organized and be able to solve problems in real-time
• Proficiency in the Microsoft Office suite
• Must have excellent verbal and written communication skills
• Must have a strong teamwork mentality and truly enjoy helping others be successful
• Must be comfortable in a faced paced environment and respond well to changes in direction

What We Offer

• Complimentary Lunch
• Paid Holidays
• Medical Insurance options
• Wellness Program and Gym Membership

Applications must be submitted online. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process.