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IT Support Technician Jobs in Minnesota

It Support Technician Jobs
By Carver County At Chaska, MN, United States

Under the direction of the IT Support Technician Supervisor, the IT Support Technician will provide prompt accurate Level 1 and 2 technical assistance, support, and advice to County employees. This ...

It Support Technician - Level 1
By Augustana Care (Now Cassia - see new profile) At Minneapolis, MN, United States
Utilize remote management and support tools to troubleshoot end user devices.
Perform basic Active Directory management of computers and user accounts including account modification, password resets, and accounting onboarding & disabling.
Provide basic support and management for endpoint security, mobile device management, self-service password reset, spam filter and web filter.
IT Support Technician skills and requirements:
Contribute documentation to help desk ticketing system and knowledge base articles.
2+ years of recent related experience and/or training required.
Level 2 It Support Technician
By Cassia - An Augustana | Elim Affiliation At Edina, MN, United States
Utilize remote management and support tools to troubleshoot end user devices.
Perform advanced Active Directory management of computers and user accounts including account modification, password resets, and accounting onboarding & disabling.
Provide advanced support and management for endpoint security, mobile device management, self-service password reset, spam filter and web filter.
IT Support Technician skills and requirements:
Contribute documentation to help desk ticketing system and knowledge base articles.
Associate’s degree in IT/IS/Computer Science or 2+ years of recent related experience required.
It Support Technician 1 Jobs
By sgsco At , Brooklyn Park, 55445, Mn
Assist or resolve internal customer IT needs or requirements and issues. Issues affecting external customers are to be given top priority.
Look for ways to leverage skills to automate processes or otherwise reduce repetitive and predictable work.
Associate degree in graphics/prepress or equivalent experience in the graphics industry.
Experience utilizing and maintaining Macintosh equipment.
Experience utilizing and maintaining Windows equipment.
Some software development experience preferred.

Are you looking for an exciting opportunity to use your IT skills to help people? We are looking for an IT Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support to our customers. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

What is IT Support Technician Job Skills Required?

• Technical knowledge of computer hardware, software, and networks
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Ability to prioritize tasks and manage time effectively
• Knowledge of security protocols and best practices
• Knowledge of industry standards and regulations

What is IT Support Technician Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
• 2+ years of experience in IT support

What is IT Support Technician Job Knowledge?

• Knowledge of operating systems, networking, and hardware
• Knowledge of software applications and their use
• Knowledge of security protocols and best practices
• Knowledge of industry standards and regulations

What is IT Support Technician Job Experience?

• Experience troubleshooting and resolving technical issues
• Experience providing technical support to end-users
• Experience with remote access and remote support tools
• Experience with ticketing systems and customer service databases

What is IT Support Technician Job Responsibilities?

• Provide technical support to end-users via