It And Erp Support Technician - Grand Rapids, Mi
By Pivotal Solutions At Grand Rapids, MI, United States

IT & ERP Support Technician

It Support Technician Jobs
By The Rapid At Grand Rapids, MI, United States
Configure new user accounts and manage existing user accounts and access.
Monitor and manage software license usage and compliance.
Install, configure, and repair computer hardware, printers, and related IT equipment.
Analyze software support processes to suggest improvements.
Maintain IT hardware and software inventory lists.
Document IT process and procedures as required.
It Support Technician Jobs
By Wolverine Power Cooperative At Cadillac, MI, United States

Are you an IT professional looking for a new career opportunity? Wolverine Power Cooperative has an opening on their IT team for an IT Support Technician. As Wolverine's IT Support Technician, you ...

It Support Technician Jobs
By NuTechs At Rochester, MI, United States
Manage and support handheld scanning hardware within common mobile management solutions, ensuring optimal performance and reliability.
Install and provide ongoing support for network printers, ensuring seamless printing capabilities.
Document technical issues, resolutions, and create knowledge base articles to enhance support efficiency and empower end users.
Relevant certifications such as Network+, Microsoft Certified: Modern Desktop Administrator Associate or Teams Administrator Associate, are a plus.
Proven experience in troubleshooting and supporting Windows 10 and 11 operating systems.
Functional knowledge of Azure AD and GPO
It Support Technician Jobs
By Marriott International, Inc At , Livonia, 48152, Mi $25 an hour
Provide 3rd party Vendor Management and escalation support.
Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Provide remote escalation support for Marriott approved technology solutions (i.e. mobility devices, GPNS) and Identity Center Processes.
Provide escalation and guidance to property pertaining to guest and associate internet access requirements.
Escalate problems as appropriate through direct supervisor, IT Field Manager Desktop Support.
Provide remote application installation and configuration support.

Are you looking for an exciting opportunity to use your IT skills to help people? We are looking for an IT Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support to our customers. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

What is IT Support Technician Job Skills Required?

• Technical knowledge of computer hardware, software, and networks
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Ability to prioritize tasks and manage time effectively
• Knowledge of security protocols and best practices
• Knowledge of industry standards and regulations

What is IT Support Technician Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
• 2+ years of experience in IT support

What is IT Support Technician Job Knowledge?

• Knowledge of operating systems, networking, and hardware
• Knowledge of software applications and their use
• Knowledge of security protocols and best practices
• Knowledge of industry standards and regulations

What is IT Support Technician Job Experience?

• Experience troubleshooting and resolving technical issues
• Experience providing technical support to end-users
• Experience with remote access and remote support tools
• Experience with ticketing systems and customer service databases

What is IT Support Technician Job Responsibilities?

• Provide technical support to end-users via