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IT Support Technician Jobs in Massachusetts

It Support Technician Jobs
By Biomere (Biomedical Research Models, Inc.) At Worcester, MA, United States
Manage device users, IP addresses, MAC addresses, antivirus software.
1+ years’ relevant experience in IT, with a focus on Desktop Operation and maintenance.
In-depth knowledge of windows operating system and office software, network architecture, basic troubleshooting of network and shared printer.
Excellent problem-solving and analytical abilities with a keen attention to detail.
Excellent written and verbal communication and interpersonal skills.
Troubleshooting, diagnosing, and resolving software, hardware and network problems that users encounter.
It Support Technician Jobs
By Quanta Dialysis Technologies At Beverly, MA, United States
2+ years of experience in Enterprise Windows operating environments, including Windows 10, Office 365, Azure Active Directory, Exchange 365, SharePoint/Teams/OneDrive management.
Experience with call management or ticketing system
Experience in image creation and Deployment of Windows Operating System, Apple Business Manager and mobile deployments.
Strong customer service soft skills
Professional experience supporting end users with IT service.
Relevant Professional Qualifications such as MCTS or ACSP (Apple)
It Support Technician Jobs
By Franklin Fitch At Springfield, Massachusetts Metropolitan Area, United States

Key requirements for the role:

IT Support Technician | Springfield, MA | $55,000 - $70,000

Are you looking for an exciting opportunity to use your IT skills to help people? We are looking for an IT Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support to our customers. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

What is IT Support Technician Job Skills Required?

• Technical knowledge of computer hardware, software, and networks
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Ability to prioritize tasks and manage time effectively
• Knowledge of security protocols and best practices
• Knowledge of industry standards and regulations

What is IT Support Technician Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
• 2+ years of experience in IT support

What is IT Support Technician Job Knowledge?

• Knowledge of operating systems, networking, and hardware
• Knowledge of software applications and their use
• Knowledge of security protocols and best practices
• Knowledge of industry standards and regulations

What is IT Support Technician Job Experience?

• Experience troubleshooting and resolving technical issues
• Experience providing technical support to end-users
• Experience with remote access and remote support tools
• Experience with ticketing systems and customer service databases

What is IT Support Technician Job Responsibilities?

• Provide technical support to end-users via