It Support Technician Jobs
By CTD Staffing At Hunt Valley, MD, United States
"Have good communication skills when working with the end users.
Knowledge of the following software Windows 11, Cisco Anyconnect, Office 365, Bitlocker.
Support provided via desk-side and remote access through utilizing Microsoft Remote Desktop and Bomgar
Manages complex troubleshooting and software development issues as needed.
Maintains intimate knowledge of claim systems, adjuster job functions and company workflow and processes as needed to solve support related issues.
Installed, configure and troubleshoot computer hardware, operating systems, network configurations and software
It Technician, User & Support Services
By University of Maryland, Baltimore At , Baltimore, Md $65,000 - $70,000 a year
Coordinate updates of antivirus, patch, and other asset deployment management to user devices
Hiring Range: $65 - $70K (Commensurate with education and experience)
Assist with development of customer-facing documentation to assist with use of user technologies.
Track and maintain records of computer equipment by documenting hardware and related deployment details.
Assist with user technology related IT security implementation tasks under the guidance of the Security Compliance team.
Perform other related duties as assigned.
Managed Services It Support Technician
By Kesem Technology At Columbia, MD, United States

Please Note: This is not an entry level position, please review the requirements and task description as well as geographic considerations before applying. Established IT support company needs ...

Are you looking for an exciting opportunity to use your IT skills to help people? We are looking for an IT Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support to our customers. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

What is IT Support Technician Job Skills Required?

• Technical knowledge of computer hardware, software, and networks
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Ability to prioritize tasks and manage time effectively
• Knowledge of security protocols and best practices
• Knowledge of industry standards and regulations

What is IT Support Technician Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
• 2+ years of experience in IT support

What is IT Support Technician Job Knowledge?

• Knowledge of operating systems, networking, and hardware
• Knowledge of software applications and their use
• Knowledge of security protocols and best practices
• Knowledge of industry standards and regulations

What is IT Support Technician Job Experience?

• Experience troubleshooting and resolving technical issues
• Experience providing technical support to end-users
• Experience with remote access and remote support tools
• Experience with ticketing systems and customer service databases

What is IT Support Technician Job Responsibilities?

• Provide technical support to end-users via