It Support Technician Intern Jobs in Arkansas

IT Support Technician Experience, Education, Skills, Abilities requested:

Support Incident, Problem, and Request Management processes leveraging the ITIL service framework and best-business practices.

Demonstrated incident, problem, and request management processes leveraging the Information Technology Infrastructure Library (ITIL) service framework and best-practices.

Provide an interface between Government application support teams, other Government managed partners, and third party providers.

Cerner experience or familiarity with Cerner systems is a plus.

Experience working in DoD/military environment.

Work at home, remote only

Excellent time management skills and the ability to prioritize work

Substantial understanding of the job and apply knowledge and skills to complete a wide range of tasks.

Full-time, 40 hours per week, hourly paid, plus benefits

Typically, 4 or more years of related experience.

General education, vocational training and/or on-the-job training.

The full compensation package is based on candidate experience and certifications.

You'll contribute to IT documentation and knowledge base articles to improve efficiency and empower self-service.

You maintain accurate documentation and knowledge base articles.

Previous experience in providing IT support or related technical roles, a plus.

Familiarity with the SaaS industry and remote work environments.

Education in a relevant field is preferred.